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Itil Service Transition Jobs (NOW HIRING)

Globe Telecom, Inc.

IT Service Management

Globe, AZ · On-site

Work and collaborate closely with Service Operations to ensure that Service Transition and Service ... Proficient - ITIL Service Delivery Practices, Financial Management * Basic - API data application ...

CSV-Taurean

Service Desk Lead

Quantico, VA · On-site

Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...

CSV-TAUREAN

Service Desk Lead

Quantico, VA

Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...

CSV-TAUREAN

Service Desk Lead

Quantico, VA · On-site

Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...

CSV-Taurean

Service Desk Lead

Quantico, VA · On-site

Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...

Arcfield

Project Manager

Herndon, VA · On-site

ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies

Zoll Medical Corporation

ITIL-Based Service Delivery ManagementoThe ability to apply ITIL practices (incident, change, problem, service request, and service transition) pragmatically in a dynamic environment.Technical ...

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Itil Service Transition information

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How much do itil service transition jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for itil service transition in the United States is $43.89, according to ZipRecruiter salary data. Most workers in this role earn between $29.09 and $58.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Service Transition professionals during major project rollouts?

One of the main challenges in ITIL Service Transition is ensuring seamless coordination between development, operations, and business stakeholders during project rollouts. Managing changes without disrupting existing services, maintaining clear communication, and keeping thorough documentation can be particularly demanding. Additionally, Service Transition professionals often need to handle tight deadlines, complex testing environments, and resistance to change from end users or other teams. Addressing these challenges requires strong project management skills, adaptability, and an in-depth understanding of ITIL processes.

What is ITIL Service Transition?

ITIL Service Transition is a stage in the ITIL (Information Technology Infrastructure Library) framework that focuses on managing changes to IT services, ensuring that new or modified services are effectively transitioned into operation. This phase covers planning and coordinating resources, managing risks, and validating that services meet business needs before deployment. The goal is to ensure that changes are carried out smoothly, with minimal disruption to business operations, and that service quality is maintained throughout the process.

What is service transition in ITIL?

Service transition in ITIL is the phase responsible for planning and managing changes to IT services, ensuring that new or modified services are delivered effectively and with minimal risk. It involves activities such as change management, release and deployment management, and service validation and testing to ensure smooth transitions into live operation. ITIL Service Transition professionals need strong coordination skills and familiarity with ITSM tools to facilitate successful service changes.

What are the key skills and qualifications needed to thrive as an ITIL Service Transition professional, and why are they important?

To thrive as an ITIL Service Transition professional, you need a solid understanding of ITIL processes, project management, and change management, typically supported by ITIL Foundation or Intermediate certifications. Familiarity with IT service management (ITSM) tools such as ServiceNow or BMC Remedy, and experience with configuration and release management systems, is highly valued. Strong organizational, communication, and problem-solving skills help professionals coordinate across teams and manage risks effectively. These competencies are essential for ensuring seamless service introductions, minimizing disruptions, and aligning IT services with business requirements.

What jobs can I get with ITIL?

ITIL certification can qualify you for roles such as IT Service Manager, Service Desk Manager, Change Manager, or IT Operations Analyst. These positions involve managing IT service delivery, improving processes, and ensuring service quality, often requiring knowledge of ITIL frameworks and tools like ServiceNow or BMC Remedy.

What is the career path of ITIL?

A career path in ITIL Service Transition typically begins with roles such as Service Desk Analyst or IT Support Technician, progressing to positions like Service Transition Manager or IT Service Manager. Gaining certifications like ITIL Foundation and developing skills in change management, release planning, and process improvement are important for advancement within ITIL-focused roles.

What are the 5 stages of ITIL?

The ITIL Service Transition stage is one of the five core stages in the ITIL lifecycle, focusing on planning and managing changes to ensure smooth service deployment. The five stages of the ITIL lifecycle are Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Understanding these stages helps IT professionals manage IT services effectively and align them with business needs.
What job categories do people searching Itil Service Transition jobs look for? The top searched job categories for Itil Service Transition jobs are:
Infographic showing various Itil Service Transition job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 87% In-person, 9% Hybrid, and 4% Remote job distribution, with an average salary of $91,294 per year, or $43.9 per hour.
ServiceNow Business Analyst

ServiceNow Business Analyst

Sonoma Consulting

Lincolnshire, IL • On-site

Other

Posted 8 days ago

Job description

ServiceNow Business Analyst

Contract

Job Description

Title: ServiceNow Business Analyst Location: Lincolnshire, IL Long Term Contract Job Description: Overview: We currently have an immediate need for a seasoned Senior Business Analyst with experience in Project Management with experience working within Service Desk transition environments. The Business Analyst will work in concert with support teams to separate instances of ServiceNow and will account for ServiceNow knowledge documentation, service transition, colleague communication, and more to successfully complete Service Desk transitions. Experience and Requirements • Experienced BA/PM with previous background in Service Desk transition • Experience with Microsoft suite of products expected • ITIL certifications/awareness – Service Transition scope • ServiceNow experience highly-recommended • Ability to work independently once acclimated • Ability to engage/influence leaders and drive change • Ability to work with Knowledge Management team to coordinate documentation. • Perform other duties as assigned

Qualifications

KEY SKILL REQUIREMENTS: • This needs to be a Senior Business Analyst with experience working on Service Desk Transition projects. Experience with ServiceNow Service Desk transition projects would be golden. If they have some Project Management experience as well, added plus. • Experience supporting MS Suites is required. • Strong documentation management experience is strongly desired. • Any ITIL related certifications or awareness is a big plus.

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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US

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