ITIL certifications/awareness - Service Transition scope * ServiceNow experience highly-recommended * Ability to work independently once acclimated * Ability to engage/influence leaders and drive ...
ITIL certifications/awareness - Service Transition scope * ServiceNow experience highly-recommended * Ability to work independently once acclimated * Ability to engage/influence leaders and drive ...
System Administrator
Madison, AL · Hybrid
Experience working with ITIL Service Transition and Operation processes, such as Change Management and Incident Management * Must be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS ...
System Administrator
Madison, AL · Hybrid
Experience working with ITIL Service Transition and Operation processes, such as Change Management and Incident Management * Must be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS ...
System Administrator
Madison, AL · On-site
Experience working with ITIL Service Transition and Operation processes, such as Change Management and Incident Management * Must be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS ...
Quick apply
System Administrator
Madison, AL · On-site
Experience working with ITIL Service Transition and Operation processes, such as Change Management and Incident Management * Must be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS ...
System Administrator
Madison, AL · On-site
Experience working with ITIL Service Transition and Operation processes, such as Change Management and Incident Management * Must be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS ...
System Administrator
Madison, AL · On-site
Experience working with ITIL Service Transition and Operation processes, such as Change Management and Incident Management * Must be able to obtain a SECRET security clearance DESIRED QUALIFICATIONS ...
... ITIL-based service management processes including Incident, Problem, Change, and Release Management, ensuring segregation of duties. • Define and manage SLAs, OLAs, escalation paths, and on-call ...
... ITIL-based service management processes including Incident, Problem, Change, and Release Management, ensuring segregation of duties. • Define and manage SLAs, OLAs, escalation paths, and on-call ...
The Service Design & Transition Manager is accountable for designing services for utility and ... ITIL 4 Managing Professional certification, or current equivalent ITIL 4 role-aligned certification ...
The Service Design & Transition Manager is accountable for designing services for utility and ... ITIL 4 Managing Professional certification, or current equivalent ITIL 4 role-aligned certification ...
Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...
Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...
... v2 Service Manager or ITIL v3 Expert certification Understanding of all Service Transition automated systems, including ChangeMan ZMF, Dimensions, TeamStudio, Buildforge or Serena Deployment ...
... v2 Service Manager or ITIL v3 Expert certification Understanding of all Service Transition automated systems, including ChangeMan ZMF, Dimensions, TeamStudio, Buildforge or Serena Deployment ...
Experience and Requirements Experienced BA/PM with previous background in Service Desk transition Experience with Microsoft suite of products expected ITIL certifications/awareness - Service ...
Experience and Requirements Experienced BA/PM with previous background in Service Desk transition Experience with Microsoft suite of products expected ITIL certifications/awareness - Service ...
Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...
Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...
Service Desk Lead
Quantico, VA · On-site
Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...
Service Desk Lead
Quantico, VA · On-site
Coordinate service transition and process improvements. Core Competencies: Service desk leadership ... ITIL v4 Foundations (required); HDI Support Center Manager preferred. * Experience: 5-7 years ITSM ...
Any ITIL related certifications or awareness is a big plus. Experience and Requirements Experienced BA/PM with previous background in Service Desk transition Experience with Microsoft suite of ...
Any ITIL related certifications or awareness is a big plus. Experience and Requirements Experienced BA/PM with previous background in Service Desk transition Experience with Microsoft suite of ...
In support of Network/Cyberspace Operations mission, perform Service Transition Coordination ... ITIL v4 Foundation * Desired * ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 ...
In support of Network/Cyberspace Operations mission, perform Service Transition Coordination ... ITIL v4 Foundation * Desired * ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 ...
Possess ITIL v2 Service Manager or ITIL v3 Expert certification * Understanding of all Service Transition automated systems, including ChangeMan ZMF, Dimensions, TeamStudio, Buildforge or Serena ...
Possess ITIL v2 Service Manager or ITIL v3 Expert certification * Understanding of all Service Transition automated systems, including ChangeMan ZMF, Dimensions, TeamStudio, Buildforge or Serena ...
Infrastructure Engineer
$99K - $131K/yr
Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented and Operations personnel (Service Desk and L2 Operations) are informed and trained.
Infrastructure Engineer
$99K - $131K/yr
Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented and Operations personnel (Service Desk and L2 Operations) are informed and trained.
Infrastructure Engineer
Oklahoma City, OK · On-site
$99K - $131K/yr
Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented and Operations personnel (Service Desk and L2 Operations) are informed and trained.
Infrastructure Engineer
Oklahoma City, OK · On-site
$99K - $131K/yr
Supports the ITIL Service Transition process ensuring new and modified services are appropriately documented and Operations personnel (Service Desk and L2 Operations) are informed and trained.
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
Project Manager
Herndon, VA · On-site
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
Project Manager
Herndon, VA · On-site
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
Quick apply
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
Quick apply
ITIL Service Transition principles * Strategic planning and resource management processes * Planning and execution processes * Business resource planning practices and cost analysis methodologies
Itil Service Transition information
See salary details
$11.30 - $16.59
6% of jobs
$16.59 - $21.88
11% of jobs
$21.88 - $27.16
7% of jobs
$27.69 is the 25th percentile. Wages below this are outliers.
$27.16 - $32.45
5% of jobs
$32.45 - $37.74
12% of jobs
$37.74 - $43.03
5% of jobs
The median wage is $44.79 / hr.
$43.03 - $48.32
10% of jobs
$48.32 - $53.61
11% of jobs
$56.66 is the 75th percentile. Wages above this are outliers.
$53.61 - $58.89
14% of jobs
$58.89 - $64.18
14% of jobs
$64.18 - $69.47
5% of jobs
$11
$43
$69
How much do itil service transition jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for itil service transition in the United States is $43.89, according to ZipRecruiter salary data. Most workers in this role earn between $29.09 and $58.65 per hour, depending on experience, location, and employer.
What are some common challenges faced by ITIL Service Transition professionals during major project rollouts?
One of the main challenges in ITIL Service Transition is ensuring seamless coordination between development, operations, and business stakeholders during project rollouts. Managing changes without disrupting existing services, maintaining clear communication, and keeping thorough documentation can be particularly demanding. Additionally, Service Transition professionals often need to handle tight deadlines, complex testing environments, and resistance to change from end users or other teams. Addressing these challenges requires strong project management skills, adaptability, and an in-depth understanding of ITIL processes.
What is ITIL Service Transition?
ITIL Service Transition is a stage in the ITIL (Information Technology Infrastructure Library) framework that focuses on managing changes to IT services, ensuring that new or modified services are effectively transitioned into operation. This phase covers planning and coordinating resources, managing risks, and validating that services meet business needs before deployment. The goal is to ensure that changes are carried out smoothly, with minimal disruption to business operations, and that service quality is maintained throughout the process.
What are the key skills and qualifications needed to thrive as an ITIL Service Transition professional, and why are they important?
To thrive as an ITIL Service Transition professional, you need a solid understanding of ITIL processes, project management, and change management, typically supported by ITIL Foundation or Intermediate certifications. Familiarity with IT service management (ITSM) tools such as ServiceNow or BMC Remedy, and experience with configuration and release management systems, is highly valued. Strong organizational, communication, and problem-solving skills help professionals coordinate across teams and manage risks effectively. These competencies are essential for ensuring seamless service introductions, minimizing disruptions, and aligning IT services with business requirements.
What job categories do people searching Itil Service Transition jobs look for? The top searched job categories for Itil Service Transition jobs are:
Job description
ServiceNow Business Analyst
We currently have an immediate need for a seasoned Senior Business Analyst with experience in Project Management with experience working within Service Desk transition environments. The Business Analyst will work with work in concert with support teams to separate instances of ServiceNow and will account for ServiceNow knowledge documentation, service transition, colleague communication, and more to successfully complete Service Desk transitions.
Location: Lincolnshire, IL Long Term Contract
Experience and Requirements:
- Experienced BA/PM with previous background in Service Desk transition
- Experience with Microsoft suite of products expected
- ITIL certifications/awareness – Service Transition scope
- ServiceNow experience highly-recommended
- Ability to work independently once acclimated
- Ability to engage/influence leaders and drive change
- Ability to work with Knowledge Management team to coordinate documentation.
- Perform other duties as assigned
KEY SKILL REQUIREMENTS:
- Senior Business Analyst with experience working on Service Desk Transition projects
- Experience with ServiceNow Service Desk transition projects would be golden. If they have some Project Management experience as well, added plus.
- Experience supporting MS Suites is required.
- Strong documentation management experience is strongly desired.
- Any ITIL related certifications or awareness is a big plus.
About Sonoma Consult
Sourced by ZipRecruiter
Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.
Industry
Business management consulting
Company size
1 - 10 Employees
Headquarters location
Sonoma, CA, US