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United States/Remote Reporting To: Regional VP, Key Accounts and Partners Retail Description The ... on Glory Global Solutions seven step sales process. In this role, you will be a driving force ...

... on Glory Global Solutions seven step sales process. In this role, you will be a driving force behind GGS' expanded sales initiative, leading new business growth across retail vertical markets ...

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How much do remote glory global solutions jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote glory global solutions in the United States is $38.26, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $48.08 per hour, depending on experience, location, and employer.

What does a Remote Glory Global Solutions employee do?

A remote employee at Glory Global Solutions typically supports the company's business operations from a remote location, often focusing on roles such as technical support, software development, sales, or customer service. Glory Global Solutions specializes in cash technology solutions, so remote positions may involve assisting clients with the installation, maintenance, or troubleshooting of cash automation products and software. Depending on the role, responsibilities can include providing virtual technical support, managing client accounts, or developing new software features, all while collaborating with global teams through online communication tools.

What are the key skills and qualifications needed to thrive as a remote technical support specialist at Glory Global Solutions?

To thrive as a Remote Technical Support Specialist at Glory Global Solutions, you need strong troubleshooting abilities, knowledge of cash automation technologies, and relevant IT certifications or technical diplomas. Familiarity with remote support tools, ticketing systems like ServiceNow, and proprietary Glory hardware/software is typically required. Excellent communication, patience, and problem-solving skills help you provide effective support and build customer trust. These competencies are vital for resolving issues efficiently and ensuring customer satisfaction in a remote work environment.

How does working remotely for Glory Global Solutions impact team collaboration and communication?

As a remote employee at Glory Global Solutions, you'll collaborate with colleagues across various locations using digital tools like video conferencing, project management platforms, and instant messaging. While remote work offers flexibility, it also requires proactive communication and excellent time management to stay aligned with team goals. Regular virtual meetings, clear documentation, and participation in online discussions are essential to maintain strong connections and ensure project success. The company often provides training and resources to support effective remote collaboration, helping new hires adapt quickly to the virtual work environment.

What is the difference between Remote Glory Global Solutions vs Customer Service Representative?

AspectRemote Glory Global SolutionsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, online communication with clients and teamsRemote or in-office, interacting with customers via phone, email, or chat
Industry UsageUsed across various industries including tech, retail, and healthcarePrimarily in retail, telecom, and service sectors
Common Search & ComparisonRemote Glory Global Solutions vs Customer Service Representative

Remote Glory Global Solutions and Customer Service Representative roles both involve client interaction and require similar credentials. However, Remote Glory Global Solutions often offers broader opportunities across industries and may involve more specialized remote tasks, while Customer Service Representatives focus on direct customer support within specific sectors.

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Infographic showing various Remote Glory Global Solutions job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,583 per year, or $38.3 per hour.

Director, Strategic Accounts -Retail

GLORY

Chicago, IL โ€ข On-site, Remote

$120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Director, Strategic Accounts -Retail
Department: Sales - Retail Sales
Employment Type: Permanent - Full Time
Location: United States/Remote
Reporting To: Regional VP, Key Accounts and Partners Retail
Description
The Director, Strategic Accounts- Retail - will build a sustainable base of business that meets and exceeds revenue and order intake objectives for agreed upon accounts in their assigned territory through tenacious focus on Glory Global Solutions seven step sales process.
In this role, you will be a driving force behind GGS' expanded sales initiative, leading new business growth across retail vertical markets (Grocery, Discount Department, Quick Serve Restaurants, Check Cashing, and other cash -handling customers). To be successful in this role, the candidate must be well organized and have a plan for working his / her territory. He or She will work the entire sales pipeline daily. This starts with creating new leads, qualifying the leads, developing the opportunity, creating value, presenting solutions and closing new business. The ideal candidate will be a "Hunter", while still having the skill set to maintain and grow the business relationships that he / she started. This position will focus on the top tier prospects across retail markets verticals therefore requires strong prospecting skills to major retail organizations.
Key Responsibilities
  • Heavy outbound calls to prospects and customers

  • Revenue: Develop, realize and maintain incremental revenue by selling and advocating GGS products and services "to", "through" and "with" prospective customers within specified territory and / or assigned accounts.

  • Experience utilizing CRM software to document all sales activity, manage the sales pipeline and identify, track and facilitate closure of key opportunities.

  • Maintain on-going relationships with multiple contacts throughout client's organizations and effectively utilize internal resources to insure smooth delivery of products/ services and payment.

  • Process all sales order paperwork in a timely fashion.

  • Resolve customer conflicts quickly. (RMA requests, etc.)

  • 50%+ travel within geographic territory as required. Reside in major metropolitan city within territory.

  • Attend trade shows promoting products when required as well as internal sales meetings arranged by the company.

  • Maintains a consultative or solutions oriented selling style.

  • Demonstrated ability to manage multiple projects to achieve commitment and results.

  • Experience and understanding of retail information technology (IT) platforms a plus.

  • Drive bigger deals and more new opportunities.

Skills, Knowledge & Expertise
Education Level:
  • BA or BS preferred.

Qualifications:
  • 8+ years solution-based sales experience including but not limited to 5+ years sales experience within the retail market selling POS solutions, software, hardware, cash handling equipment or other B2B situations.

  • Must be organized, motivated and possess the ability to follow a structured sales process and develop and execute a sales plan enthusiastically.

  • Position requires a "hunter mentality" and has demonstrated successful penetration of tier 1 and upper tier 2 (greater than $1 Billion in revenue with over 500 stores) retail accounts and has high level contact selling solutions and driving sales.

  • Qualified candidate possesses the ability to provide a solution based selling approach (versus only product selling) to senior level executives in the top end of the larger local and community bank in their geography.

  • Strong account management, closing and "win-win" negotiating skills are essential.

  • Exceptional business writing and communication skills.

  • Can create and modify Power Point style capability presentations.

  • Can effectively use Excel and other MS applications.

  • Experience in designing and negotiating winning sales proposals that involves calculating pricing to reach gross profit targets.

Job Benefits
COMPENSATION PLAN
  • Base Salary: $105K-$115K
  • Commission at Target: $120K + Bonus at Target: $80K
  • On Target Annual Compensation: $300K-$315K
  • Strong Above Target Incentives
  • Car Allowance
  • +All the HR Benefits as listed today

Glory is proud to share that our benefit package ranks in the top 25% across the country!
Benefits:
  • 401(k) Retirement Plan with Fidelity - 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
  • Health insurance - 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
  • MDLive - 24/7 Virtual Doctor plus a Nurse Line
  • Dental insurance
  • Vision insurance
  • FSA / Dependent Care
  • Voluntary Life Insurance
  • Basic Life insurance and AD&D - Company paid
  • Short Term Disability / Long Term Disability / Employee Assistance Program - Company paid
  • Paid Vacation - start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
  • Paid Sick days based on City/State requirements
  • Paid Holidays - 9 to 11 days based on start date
  • Professional development assistance
  • Education assistance
  • Adoption Assistance
  • Legal and ID Theft plans
  • Annual Bonus opportunity
  • Opportunities for internal promotions/career advancement