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Itil Director Jobs in Spring, TX (NOW HIRING)

EPMA

ServiceNow Coordinator - W2 Only

Houston, TX · On-site

Strong understanding of ITIL and IT Service Management (ITSM) best practices. * Experience ... Strong client results and company growth is a direct result of our focus on personal growth for ...

Empower AI Inc.

Site SA Assistant

Houston, TX · On-site

... with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI ... Comp TIA A+, Sec+, ITIL 4 Foundation Certification(s) PHYSICAL REQUIREMENTS: This position requires ...

Empower AI Inc.

Site System Administrator

Houston, TX · On-site

... with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI ... Comp TIA Sec+, ITIL 4 Foundation Certification(s) PHYSICAL REQUIREMENTS: This position requires the ...

Hp

Manager, Global Database Administration

Spring, TX · On-site

$262K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Direct end-to-end operations of HP's enterprise database portfolio across on-premises data centers ... Background in ITSM processes (ServiceNow/ITIL) and Power BI reporting. Impact & Scope Impacts large ...

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Itil Director information

See Spring, TX salary details

$49.4K

$96.7K

$151.7K

How much do itil director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for itil director in Spring, TX is $96,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $111,700.00 per year, depending on experience, location, and employer.

What is an ITIL Director?

An ITIL Director is a senior management professional responsible for overseeing the implementation and continuous improvement of ITIL (Information Technology Infrastructure Library) practices within an organization. Their main role is to ensure that IT services align with business needs and deliver value by optimizing processes, managing risks, and ensuring compliance with best practices. They lead teams, develop IT service strategies, and monitor performance to achieve organizational goals. Typically, an ITIL Director works closely with other IT leaders and stakeholders to drive digital transformation and operational excellence.

What are the key skills and qualifications needed to thrive as an ITIL Director?

To thrive as an ITIL Director, you need deep expertise in IT service management, strategic planning, and process optimization, often validated by ITIL Expert or Master certifications and substantial leadership experience. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and experience implementing ITIL frameworks are typically required. Strong leadership, communication, and change management skills help drive organizational alignment and effective cross-functional collaboration. These competencies ensure the delivery of high-quality IT services, continuous improvement, and alignment of IT with business objectives.

What are some typical challenges faced by an ITIL Director when implementing IT service management frameworks across large organizations?

ITIL Directors often encounter challenges such as aligning IT service management processes with diverse business objectives, overcoming resistance to change among staff, and ensuring consistent adoption of ITIL best practices across multiple teams or departments. Additionally, they may need to address legacy systems and processes that are not easily adaptable to new frameworks. Successfully navigating these challenges requires strong communication skills, stakeholder engagement, and a strategic approach to change management.

What is the difference between Itil Director vs Service Delivery Manager?

AspectItil DirectorService Delivery Manager
CertificationsITIL Expert, PMP, or similarITIL Foundation, PMP, or similar
Work EnvironmentStrategic leadership in IT service managementOperational management of service delivery teams
Employer & IndustryLarge enterprises, IT service providersIT departments, managed service providers

The Itil Director focuses on strategic IT service management and governance, overseeing multiple teams and aligning IT services with business goals. The Service Delivery Manager handles day-to-day service delivery, ensuring client satisfaction and operational efficiency. While both roles require ITIL certifications, the Itil Director has a broader strategic scope, whereas the Service Delivery Manager concentrates on operational execution.

Is ITIL a good career path?

ITIL (Information Technology Infrastructure Library) is a widely recognized framework for IT service management, and roles such as ITIL Director focus on implementing and managing ITIL practices within organizations. Pursuing certifications like ITIL Foundation and gaining experience in service management can enhance career prospects in IT leadership and operations. It is considered a valuable career path for those interested in IT service delivery and process improvement.

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What job categories do people searching Itil Director jobs in Spring, TX look for?

The top searched job categories for Itil Director jobs in Spring, TX are:

What cities near Spring, TX are hiring for Itil Director jobs?

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Itil Director jobs near you
Infographic showing various Itil Director job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $96,709 per year, or $46.5 per hour.

Information Systems Security Architect

Fulcrum Technology Solutions, LLC

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Company Description
Enjoy what you do. Work with the best.
The Fulcrum team of technologists are recognized experts in the fields of I.T. Infrastructure Technology, Security, Service Management, and Support.
Fulcrum was born with an emphatic desire to change I.T. consulting and services by providing reliable, vendor-agnostic solutions, and implementing those solutions with excellent documentation. We deliver I.T. services with an obligation of exceeding our clients' expectations at competitive cost.
As a part of the Fulcrum team, you have the opportunity to do challenging work with some of Houston's most respected I.T. consultants and be recognized and rewarded for that work by Fulcrum's leadership team. We have created a culture of openness and cooperation that allows team members to collaborate and expand their skill set while delivering high quality solutions to our clients. If you are driven to succeed and looking to explore your passion for technology, join the Fulcrum team.
Job Description
Responsibilities:
  • Administer network and computing devices/systems that enforce security policies and audit controls in client environments
  • Formulate security architecture recommendations and design security services
  • Implement technical solutions to contractual requirements supporting SSAE16, FISMA, ISO 27001, NERC/CIP
  • Assist in responses to external audits, penetration tests and vulnerability assessments
  • Recommend and coordinate the application of fixes, patches, disaster recovery procedures in the event of a security breach
  • Research emerging technologies in support of security enhancement and development efforts
  • Conduct risk assessments, penetration tests and diagnose internet/extranet security, intrusion attempts, and cyber-crime response
  • Perform project leadership tasks on select security projects
  • Solid familiarity with application and network security
  • Must be able to perform hands-on support for a wide range of security technologies including, but not limited to: SEIM, IDS/IPS, HIDS, malware analysis and protection, content filtering, logical access controls, identity and access management, data loss prevention, content filtering technologies, application firewalls, vulnerability scanners, LDAP, forensics software, security incident response

Qualifications
Job Requirements
Education and Qualifications:
  • Bachelor's Degree in Computer Science or related field; or equivalent post high school education and/or work related experience
  • Three (3) years in a system administration (e.g., Network, Windows) role
  • Five or more years' experience in IT security

Licenses/Certificates (any of the following a plus):
  • CISSP, CISA, CEH, CSSLP, CHFI, CCSP, GCIH, GCIA, PMP, ITIL v3

Required Skills and Experience:
  • Experience in working with compliance and regulatory program requirements
  • Experience analyzing network, event and security logs, and/or IDS alert logs
  • Proven project management and organizational skills; specifically managing multiple concurrent projects
  • Excellent analytical, problem solving and decision making skills, applied with a solution-focused attitude
  • Excellent written communication skills, demonstrating the ability to write with purpose, clarity, and accuracy
  • Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance and professionalism
  • Excellent teamwork skills
  • Experience with Palo Alto, Splunk, McAfee EPO and Bluecoat Proxy SG is a plus.

Additional Information
No H1-B sponsorship is available for this position. Local candidates only. No relocation.
Benefits
  • Competitive salary
  • Bonus plan
  • Medical, dental, and vision insurance
  • Life and short-term disability insurance
  • Company-sponsored 401(k) plan
  • Paid vacation, sick days and company holidays
  • Cell phone reimbursement

Job Snapshot
  • Employment Type: Full-Time
  • Job Type: Information Technology, Consultant
  • Education: Bachelor's Degree or Equivalent Experience
  • Experience: 8 to 10 Years
  • Manages Others: No
  • Relocation: No
  • Required Travel: Up to 25%

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