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Itil Director Jobs in Spring, TX (NOW HIRING)

G-3 Chickadee

SAP Manager

Houston, TX · On-site

$150 - $190/hr

... ITIL/ITSM-compliant support structures and SLAs. * Continuous Optimization: Monitor system performance, troubleshoot complex issues, direct Managed Service Provider and offshore teams, and implement ...

Jobtailor

Service Desk Manager - Contract

Houston, TX · On-site

$90 - $130/hr

Provide direct support for escalated issues when necessary while maintaining primary responsibility ... ITIL 4 certification is a plus but not required * Strong communication, leadership, organizational ...

New

Addison Group

Manager of Software Development

Houston, TX · On-site

$117K - $155K/yr

Familiarity with ITIL or structured service management practices This is a great opportunity to ... Direct Hire - Must be authorized to work in the United States now and in the future without ...

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Itil Director information

See Spring, TX salary details

$49.4K

$96.7K

$151.7K

How much do itil director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for itil director in Spring, TX is $96,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $111,700.00 per year, depending on experience, location, and employer.

What is an ITIL Director?

An ITIL Director is a senior management professional responsible for overseeing the implementation and continuous improvement of ITIL (Information Technology Infrastructure Library) practices within an organization. Their main role is to ensure that IT services align with business needs and deliver value by optimizing processes, managing risks, and ensuring compliance with best practices. They lead teams, develop IT service strategies, and monitor performance to achieve organizational goals. Typically, an ITIL Director works closely with other IT leaders and stakeholders to drive digital transformation and operational excellence.

What are the key skills and qualifications needed to thrive as an ITIL Director?

To thrive as an ITIL Director, you need deep expertise in IT service management, strategic planning, and process optimization, often validated by ITIL Expert or Master certifications and substantial leadership experience. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and experience implementing ITIL frameworks are typically required. Strong leadership, communication, and change management skills help drive organizational alignment and effective cross-functional collaboration. These competencies ensure the delivery of high-quality IT services, continuous improvement, and alignment of IT with business objectives.

What are some typical challenges faced by an ITIL Director when implementing IT service management frameworks across large organizations?

ITIL Directors often encounter challenges such as aligning IT service management processes with diverse business objectives, overcoming resistance to change among staff, and ensuring consistent adoption of ITIL best practices across multiple teams or departments. Additionally, they may need to address legacy systems and processes that are not easily adaptable to new frameworks. Successfully navigating these challenges requires strong communication skills, stakeholder engagement, and a strategic approach to change management.

What is the difference between Itil Director vs Service Delivery Manager?

AspectItil DirectorService Delivery Manager
CertificationsITIL Expert, PMP, or similarITIL Foundation, PMP, or similar
Work EnvironmentStrategic leadership in IT service managementOperational management of service delivery teams
Employer & IndustryLarge enterprises, IT service providersIT departments, managed service providers

The Itil Director focuses on strategic IT service management and governance, overseeing multiple teams and aligning IT services with business goals. The Service Delivery Manager handles day-to-day service delivery, ensuring client satisfaction and operational efficiency. While both roles require ITIL certifications, the Itil Director has a broader strategic scope, whereas the Service Delivery Manager concentrates on operational execution.

Is ITIL a good career path?

ITIL (Information Technology Infrastructure Library) is a widely recognized framework for IT service management, and roles such as ITIL Director focus on implementing and managing ITIL practices within organizations. Pursuing certifications like ITIL Foundation and gaining experience in service management can enhance career prospects in IT leadership and operations. It is considered a valuable career path for those interested in IT service delivery and process improvement.

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For Itil Director jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Itil Director jobs in Spring, TX look for?

The top searched job categories for Itil Director jobs in Spring, TX are:

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Cities near Spring, TX with the most Itil Director job openings:

Itil Director jobs near you
Infographic showing various Itil Director job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $96,709 per year, or $46.5 per hour.

Director of Technology: Spring, TX

Bolton Law Firm

Spring, TX • On-site

$95 - $115/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Director of Technology Position
Your Next Opportunity Awaits

Responsibilities As Director of Technology, you’ll report directly to the Founding Attorney and serve as the firm’s primary technology authority. Your mandate is focused and consequential:
  • Lead the firm’s AI strategy — identify, evaluate, and implement AI tools that reduce the operational cost of delivering legal services without compromising quality or confidentiality.
  • Improve the client experience — own every client-facing technology touchpoint: intake, portals, e-signature, communications, and transparency tools.
  • Improve the team member experience — reduce friction, eliminate repetitive manual work, and equip attorneys and staff with tools that let them focus on high-value work.
  • Protect client confidentiality — develop and maintain firm-wide cybersecurity and data privacy protocols that meet bar ethics requirements and earn client trust.
  • Keep the practice of law with our lawyers — AI in this firm augments legal professionals; it does not replace their judgment. You will define and enforce the guardrails that make that distinction clear.
  • Manage the full technology stack — including Clio, CoCounsel, Second Nature, Nextiva, and FormBuilder — ensuring every platform delivers measurable value.
  • Drive growth through technology — advise on marketing technology, CRM, lead management, and digital presence to support the firm’s aggressive expansion goals.
Qualifications
  • Have 5+ years in technology management or IT leadership, ideally with legal or professional services experience.
  • Have hands‑on experience with practice management software (Clio, MyCase, or comparable).
  • Understand AI tools well enough to separate real operational value from hype — and build policies that govern responsible use.
  • Take confidentiality and attorney‑client privilege seriously — not as compliance checkboxes, but as professional obligations.
  • Can translate complex technical concepts for attorneys and non-technical staff without condescension or jargon.
  • Are comfortable in a fast‑moving, growth‑oriented environment where priorities evolve and initiative is rewarded.
  • Have experience with cybersecurity fundamentals, cloud‑based communications (VoIP/UCaaS), and document automation.
Bonus Points For
  • Familiarity with AI‑assisted legal tools, including CoCounsel or comparable platforms.
  • Experience supporting marketing technology — CRM, digital advertising, lead management, or SEO/SEM platforms.
  • Relevant certifications: CompTIA Security+, PMP, ITIL, or similar.
Why This Role Matters

Access to quality legal representation is often limited by cost. At Bolton Law, we believe AI‑driven operational efficiency is how we change that — for our clients and for the broader community we serve. The Director of Technology will be central to that mission, working alongside a leadership team that is genuinely invested in getting this right.

This is a senior leadership role with real authority, direct access to firm leadership, and a mandate to shape the technology culture of a firm that is growing fast and thinking big.

Compensation
  • $95,000 – $115,000 Yearly, commensurate with experience
Location
  • Spring, TX
  • Full‑Time
About Bolton Law Firm

We guide clients through their divorce and towards a better life. We are a family law firm undergoing significant growth. You must adapt well to change and be willing and able to see and point out opportunities for improved outcomes for our clients.

The position includes health, dental, and vision insurance. 401(k) matching. Vacation accrual.

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