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It Technical Program Manager Jobs in Indiana (NOW HIRING)

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It Technical Program Manager information

What does an IT Technical Program Manager do?

An IT Technical Program Manager is responsible for overseeing and coordinating complex technical projects or programs within an organization. They manage cross-functional teams, ensure projects are delivered on time and within budget, and communicate progress to stakeholders. Their role often involves risk management, resource allocation, and aligning technical solutions with business goals. They serve as a bridge between technical teams and business leadership, ensuring that all aspects of a program run smoothly.

How does an IT Technical Program Manager typically collaborate with cross-functional teams during project execution?

An IT Technical Program Manager plays a pivotal role in bridging communication between engineering, product, and business teams. They coordinate project timelines, set expectations, and ensure alignment on deliverables by facilitating regular meetings and status updates. This collaboration often involves translating technical requirements for non-technical stakeholders, addressing roadblocks, and ensuring that everyone is working toward shared goals. Building strong relationships and maintaining transparent communication are key to successfully driving complex IT initiatives forward.

What is the difference between It Technical Program Manager vs Software Project Manager?

AspectIt Technical Program ManagerSoftware Project Manager
CredentialsTypically requires PMP, Agile certifications, or technical backgroundOften requires PMP, Scrum Master, or Agile certifications
Work EnvironmentManages multiple IT projects across infrastructure, security, and systemsFocuses on software development projects and application delivery
Employer & Industry UsageCommon in IT departments, tech companies, and enterprisesPrevalent in software development firms and tech startups
Search & Comparison IntentHigh overlap in managing technical projects and programsRelated but more focused on software delivery

The It Technical Program Manager and Software Project Manager roles share similarities in managing projects, often requiring similar certifications and working within tech environments. However, the Technical Program Manager oversees broader IT initiatives across multiple projects, while the Software Project Manager concentrates on specific software development projects. Understanding these differences helps in choosing the right career path or job search focus.

What is an IT Technical Program Manager salary?

The salary for an IT Technical Program Manager typically ranges from $90,000 to $150,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, often including bonuses and benefits. Skills in project management, technical knowledge, and certifications like PMP or Agile are common requirements that can influence salary levels.

What are the key skills and qualifications needed to thrive as an IT Technical Program Manager?

To thrive as an IT Technical Program Manager, you need a solid background in project management, software development processes, and a relevant degree, often complemented by certifications like PMP or Agile/Scrum. Familiarity with tools such as Jira, Confluence, MS Project, and cloud platforms is typically required to manage complex program workflows. Exceptional communication, leadership, and problem-solving skills distinguish top performers in this role. These abilities are crucial for orchestrating cross-functional teams, ensuring project alignment with business goals, and delivering successful technology initiatives.
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It Technical Program Manager jobs near you
Infographic showing various It Technical Program Manager job openings in Indiana as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution.

IT Helpdesk Analyst

Elevance Systems Inc

Beech Grove, IN • On-site

Other

Re-posted 16 days ago

Job description

IT Service Desk Specialist Required Skills and Experience

·       Minimum of 2-3 years of IT technical support.

·       Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.

·       Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.

·       Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.

·       Willing to work off-hours and weekends when required for projects or emergency support.

·       Experience installing, configuring, and supporting network printers and audio/visual equipment.

·       Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).

·       Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.

·       Strong team leadership, time management, and coaching and mentoring skills.

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