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It Systems Support Jobs (NOW HIRING)

An experienced IT Systems Administrator or IT Support Engineer * 2-4 years of experience supporting cloud and on-prem solutions * Strong communication and interpersonal skills * Ability to work ...

Working with the close-knit Apcera team to support Ericsson, you'll be part of a team where ideas ... As a Corporate IT Systems Administrator, you will be challenged to troubleshoot problems, implement ...

This position will support cross-functional business systems initiatives by assisting various ... In addition, the IT Systems Coordinator will assist the General Manager and Integration Team with ...

Opportunity to support and enhance systems that directly impact business operations * Collaborate with a knowledgeable IT team in a stable and growing organization * Join a company that supports ...

Midwest Data Center is seeking an IT Systems Analyst to provide customer support for managed IT applications and services. The role involves installation, configuration, and maintenance of IT systems ...

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It Systems Support information

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$12

$25

$42

How much do it systems support jobs pay per hour?

As of May 29, 2026, the average hourly pay for it systems support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional, and why are they important?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What are IT Systems Support professionals?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

More about It Systems Support jobs
What cities are hiring for It Systems Support jobs? Cities with the most It Systems Support job openings:
What states have the most It Systems Support jobs? States with the most job openings for It Systems Support jobs include:
Infographic showing various It Systems Support job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Administrator

Randolph Electric Membership Corporation

Asheboro, NC โ€ข On-site

Full-time

Posted 13 days ago


Job description

IT Systems Administrator

Randolph Electric Membership Corporation (REMC)
Asheboro, NC | Full Time | Open Until Filled

Randolph Electric Membership Corporation is seeking an IT Systems Administrator to join our team in Asheboro, NC. This role is essential in supporting and strengthening our network infrastructure while ensuring secure, reliable, and efficient technology for both employees and the members we serve.

Why REMC?

At REMC, you are part of something bigger than IT. You are supporting a mission that powers our communities. As a member focused electric cooperative, we are committed to delivering exceptional service while creating a workplace built on collaboration, stability, and growth.

Our team members value a strong sense of purpose, a supportive and team oriented culture, opportunities for professional development, and a competitive benefits package that supports you and your family.

What You'll Do
  • Design, implement, and maintain network infrastructure to ensure optimal performance and security

  • Support and maintain REMC's IT systems and integrations across the organization

  • Administer Microsoft server and client environments

  • Manage LAN, WAN, cellular communications, SAN, VMware, and firewall systems

  • Provide responsive technical support to employees via Teams, phone, email, or in person

  • Troubleshoot issues related to devices, applications, MFA, and remote access

  • Configure and manage Layer 2 and Layer 3 networking, VLANs, and segmentation

  • Strengthen cybersecurity practices and protect system integrity

  • Perform system upgrades, audits, and vulnerability assessments

  • Maintain documentation for systems, configurations, and processes

  • Support Azure and Entra environments and virtualization infrastructure

  • Stay current with emerging technologies and industry best practices

What We're Looking For
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred or equivalent experience

  • Minimum of 4 years of IT experience including network administration or systems support preferred

  • Experience with Cisco routers, Dell switches, firewalls, and VMware environments

  • Strong knowledge of networking concepts, cybersecurity, and troubleshooting

  • Industry certifications such as CCNP or CCNA are a plus

  • Excellent communication skills with a strong customer service mindset

  • Ability to work independently, manage priorities, and collaborate across teams

Life in Asheboro, NC

Asheboro offers a unique blend of small town charm and modern convenience. With easy access to Greensboro, Raleigh, and Charlotte, you can enjoy both a relaxed lifestyle and nearby city amenities. The area features outdoor recreation, local dining, community events, and is home to the North Carolina Zoo, making it a great place to live and work.

Join Our Team

If you are a motivated IT professional who enjoys problem solving, continuous learning, and making a meaningful impact, we encourage you to apply and become part of the REMC team.

Interested candidates are encouraged to apply by visiting:
www.randolphemc.com/careers and clicking "Apply."

Randolph Electric Membership Corporation is an Equal Opportunity Employer, including disability and veteran status.


Job Posted by ApplicantPro