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It Systems Support Jobs (NOW HIRING)

Apcera

IT Systems Adminstrator

San Francisco, CA · On-site

Working with the close-knit Apcera team to support Ericsson, you'll be part of a team where ideas ... As a Corporate IT Systems Administrator, you will be challenged to troubleshoot problems, implement ...

Joy Baking Group

IT Systems Administrator

Hermitage, PA

$70K - $90K/yr

Overview The IT Systems Administrator is an in-person hands-on technical role responsible for maintaining and supporting Joy Baking Group's enterprise infrastructure across corporate offices and ...

Montana

IT Systems Administrator

Helena, MT

DEQ is recruiting for an IT System Administrator within the Information Technology Bureau (ITB ... Responsibilities include help desk support as well as administration of desktops and laptops ...

Tarter Gate Company, LLC

IT Systems Manager

Dunnville, KY · On-site

$75 - $95/hr

This role is critical in ensuring that all IT systems operate efficiently, securely, and support the company's production and business objectives. The manager will oversee system upgrades, network ...

State of Montana

IT Systems Administrator

Helena, MT · On-site

DEQ is recruiting for an IT System Administrator within the Information Technology Bureau (ITB ... Responsibilities include help desk support as well as administration of desktops and laptops ...

Tarter Gate Company, LLC

IT Systems Manager

Dunnville, KY · On-site

$75K - $95K/yr

This role is critical in ensuring that all IT systems operate efficiently, securely, and support the company's production and business objectives. The manager will oversee system upgrades, network ...

L

IT Systems Administrator

Romeo, MI · On-site

$70 - $110/hr

Working closely with the Global Manager - Governance, Risk & Compliance, the IT Systems Administrator will also support cybersecurity operations through vulnerability management, endpoint security ...

New

Addison Group

IT Systems Administrator

Austin, TX · On-site

$40 - $50/hr

Contract-to-Hire Position Overview Seeking an experienced, hands-on IT Systems Administrator to support the day-to-day operation, security, and continuous improvement of the firm's technology ...

New

Adorama

IT Systems Administrator

Brooklyn, NY · On-site

They are seeking an IT Systems Administrator to manage and maintain the technology environment at ... supporting global or cross-time-zone teams. Company : Adorama is the world's only full-service ...

Booz Allen Hamilton

IT Systems Engineer

Lexington, MA · On-site

$87 - $198/hr

As an IT Systems Engineer on our team, you'll have the chance to shape the development and upgrades ... support your total well-being. Our offerings include health, life, disability, financial, and ...

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It Systems Support information

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How much do it systems support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it systems support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an IT Systems Support professional?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

Which IT Systems Support job is the highest paid?

Senior IT Systems Support roles, such as Systems Support Managers or Lead Support Engineers, tend to be the highest paid within the support field, often earning higher salaries due to experience, certifications, and leadership responsibilities. Specialized skills in network infrastructure, cybersecurity, or cloud platforms can also command higher compensation in support roles.
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It Systems Support jobs near you
Infographic showing various It Systems Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Adminstrator

Apcera

San Francisco, CA • On-site

Full-time

Re-posted 11 days ago

Job description

Apcera is an Ericsson company. Ericsson is one of the leading providers of Information and Communication Technology to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole. Apcera delivers enterprise-grade cloud and workload management capabilities where security is never an afterthought, all while keeping the technologies that our stakeholders love close to the core. Working with the close-knit Apcera team to support Ericsson, you’ll be part of a team where ideas, innovation, and diversity are embraced and celebrated.

The Corporate IT team is a small but mighty duo who is working to integrate Apcera’s systems with Ericsson’s. As a Corporate IT Systems Administrator, you will be challenged to troubleshoot problems, implement services, find inefficiencies and solutions, handle day-to-day support requests, and most importantly be a positive resource to our customers, the employees of Apcera. This role is ideal for an ambitious Systems Engineer or Administrator who can take on the responsibilities of being on a small team, wearing many hats, being self-motivated, and performing at a high level.

RESPONSIBILITIES:

  • Support the current infrastructure across the entire corporate infrastructure: VMware ESXi and vSphere, AWS, Network & Infrastructure, AV & Video Conferencing, user systems support, Linux & Windows server support, Storage Appliance, application support (Google Apps, DropBox, JIRA, Confluence, GitHub, Slack, etc.)
  • Support the transition of IT services to Ericsson services (Microsoft Office, Active Directory, Exchange, SharePoint, Skype, etc.)
  • Provide ongoing support for Ericsson related IT services
  • Develop and manage system/security policies, monitoring, analytics, optimizations, backups operations and ensure compliance.
  • Provide technical support to employees.
  • Provide quality and regular documentation for systems, networks, change management and incident response.

REQUIREMENTS:

  • 4+ years in systems administration.
  • Advanced Mac OS X System Administration experience in a corporate environment.
  • Prior experience with Windows in an Active Directory environment.
  • Networking experience: IDF/Server Room management, Firewalls, Switching/Routing, VLAN, DHCP, DNS, VPN.
  • Be able to lift up to 50 lbs.

PREFERRED QUALIFICATIONS:

  • Strong communication and customer engagement skills
  • Good sense of humor
Experience with...
  • JAMF Suite (Huge plus – possible opportunities to develop and shape Macs for Ericsson on a company-wide level)
  • Linux Administration
  • Advanced VMWare Administration
Employment Type: Full-Time

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