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It Systems Support Jobs in Arizona (NOW HIRING)

Gila County Arizona

IT Systems Administrator

Globe, AZ · On-site

$67K - $84K/yr

... and support, as required. 10% * Administers exchange email system; installs, configures and ... Supplemental Information KNOWLEDGE REQUIRED Database management; server technology; customer and ...

Moove

IT Systems & Automation Manager

Phoenix, AZ · On-site

Position Summary Moove is seeking an IT Systems & Automation Engineer to support and improve daily IT operations across multiple active sites and markets. This role is responsible for onboarding and ...

Gila, County of (AZ)

IT Systems Administrator

Globe, AZ

$67K - $84K/yr

... support, as required. 10% Administers exchange email system; installs, configures and initiates ... Supplemental Information KNOWLEDGE REQUIRED Database management; server technology; customer and ...

Clearway Energy

IT Systems Specialist

Scottsdale, AZ · Hybrid

What The Role Is Reporting to the Operations IT Systems Architect, the IT Systems Specialist designs, implements, administers, and supports Clearway's Operational IT systems. Responsibilities include ...

Clearway Energy

IT Systems Specialist

Scottsdale, AZ · On-site

$70K - $80K/yr

Provide "real-time" support for System Operators, Generation Dispatch, and Power Marketing ... Bachelor's degree in Information Technology, Electrical Engineering, or equivalent experience ...

Flare

IT Systems Administrator

Scottsdale, AZ · On-site

$75K - $100K/yr

Overview The Systems Administrator will own and scale Flare's internal IT and corporate systems ... Own day-to-day IT operations and end-user support for a hybrid company, serving as the primary ...

Flare

IT Systems Administrator

Scottsdale, AZ · On-site +1

$75K - $100K/yr

Overview The Systems Administrator will own and scale Flare's internal IT and corporate systems ... Own day-to-day IT operations and end-user support for a hybrid company, serving as the primary ...

Authority HVAC

Be Seen First

IT Systems Manager

Tempe, AZ · On-site

... Summary The IT & Systems Manager owns Authority HVAC's technology end to end -- the business ... Help Desk & End-User Support * Serve as the primary point of support for employees ...

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It Systems Support information

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How much do it systems support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it systems support in Arizona is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

What is an IT Systems Support professional?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.
What are popular job titles related to It Systems Support jobs in Arizona? For It Systems Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching It Systems Support jobs in Arizona look for? The top searched job categories for It Systems Support jobs in Arizona are:
It Systems Support jobs near you
Infographic showing various It Systems Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

IT Systems and Support Manager

Expert Technology Services

Phoenix, AZ • On-site

Contractor

Re-posted 16 days ago

Job description

IT Systems and Support Manager

Location: Phoenix, AZ (Hybrid – 3 days onsite / 2 days remote)
Duration: 4 months (with intent to convert to FTE)
Hours: Full Time, Day Shift (8:00 AM – 5:00 PM)

Position Overview

Seeking a highly experienced IT Systems and Support Manager to lead the Systems and Support functions within the Information Technology Division. This role is responsible for maintaining the overall health, reliability, and security of the agency’s network infrastructure, cloud systems, and end‑user computing environment.

This position serves in a managerial capacity, including planning work, directing subordinate staff, interpreting policy, and contributing to IT strategic planning. The manager will oversee network systems, cloud platforms, desktop support, and service desk operations while acting as a subject matter expert in network and cloud design and security.

This is a contract‑to‑hire opportunity, and all candidates must be eligible to convert to a State full‑time employee.

Key Responsibilities

The IT Systems and Support Manager is responsible for the following core functions:

  1. Manage Network Systems and Support Desk Teams

    • Lead and manage systems, desktop support, and service desk staff.
    • Ensure high availability, performance, and reliability of agency IT systems.
    • Oversee troubleshooting and resolution of complex technical issues.

  2. IT Leadership & Strategic Planning

    • Serve as a member of the IT Management Team.
    • Participate in strategic planning and contribute to overall IT division success.
    • Ensure adherence to IT governance standards and best practices.

  3. Project Coordination

    • Function as a project coordinator in partnership with the IT PMO.
    • Lead or support technical initiatives related to systems, desktop support, and network projects.
    • Manage timelines, resources, and cross‑functional coordination.

  4. Network & Cloud Subject Matter Expertise

    • Act as the agency’s subject matter expert for network and cloud systems.
    • Design, implement, and secure cloud (Azure) and on‑premise network architectures.
    • Ensure strong security posture across enterprise infrastructure.

  5. Systems & Infrastructure Management

    • Oversee enterprise servers, PCs, storage, virtualized platforms, and communications systems.
    • Lead change control processes and incident response for system outages.
    • Procure and manage IT hardware, software, and vendor relationships.
Required Knowledge & ExperienceManagement & Leadership
  • Deep understanding of management principles, leadership, and employee performance management.
  • Vision for leading enterprise IT Systems and Support operations.
  • Ability to manage multiple complex projects simultaneously.
Technical Knowledge (Strong Understanding Of)
  • Azure cloud infrastructure and services, including cost management best practices.
  • Enterprise TCP/IP networking architectures.
  • Virtualized hardware environments.
  • Enterprise storage solutions.
  • VLANs and Layer 3 switching.
  • Multi‑tiered enterprise security architectures.
  • IT governance frameworks (ITIL, COBIT, MOF).
  • Enterprise data center operations (on‑premise and cloud).
  • Database platforms and AI workloads (general knowledge).
Working Knowledge Of
  • Windows 11 PC imaging and troubleshooting.
  • Microsoft Exchange, Hyper‑V, SharePoint, and SQL Server.
  • Active Directory administration.
  • Cisco switching technologies.
  • Enterprise security best practices.
Required Skills
  • 3+ years of management experience
  • Complex TCP/IP network configurations
  • VLAN design and implementation
  • Layer 3 switching
  • Virtualized hardware and storage environments
Preferred Skills
  • Windows 11 PC imaging and troubleshooting
  • Microsoft Exchange, Hyper‑V, SharePoint, and SQL Server management
  • Cisco switching
Additional Requirements
  • Local candidates only – Must reside in the Phoenix, AZ area at time of submission.
  • Resumes must specify current location.
  • Must be available for in‑person interviews within one week of posting close.
  • Must be able to start within two weeks of offer.
  • Hybrid schedule: 3 days onsite / 2 days remote.
  • No visa sponsorship – Candidate must be eligible to work in the U.S.
  • Background check and drug screening required (HireRight).
  • Security requirements apply.
  • Travel: Not required.