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It Systems Support Jobs in Texas (NOW HIRING)

NuScale Power, LLC

IT Systems Support 3

Houston, TX · On-site

Reporting to the Helpdesk Supervisor, the IT Systems Support 3 works collaboratively with all departments throughout the organization to ensure the smooth operation of IT related equipment and ...

NuScale Power, LLC

IT Systems Support 3

Houston, TX · On-site

Reporting to the Helpdesk Supervisor, the IT Systems Support 3works collaboratively with all departments throughout the organization to ensure the smooth operation of IT related equipment and ...

NuScale Power, LLC

IT Systems Support 3

Houston, TX · On-site

Reporting to the Helpdesk Supervisor, the IT Systems Support 3 works collaboratively with all departments throughout the organization to ensure the smooth operation of IT related equipment and ...

NuScale Power, LLC

IT Systems Support 3

Houston, TX · On-site

Reporting to the Helpdesk Supervisor, the IT Systems Support 3 works collaboratively with all departments throughout the organization to ensure the smooth operation of IT related equipment and ...

City of Forney

IT Systems Administrator

Forney, TX · On-site

$79K - $96K/yr

Description City of Forney is seeking a customer-focused IT Systems Administrator to support and maintain the technology infrastructure that enables City departments to serve our community every day.

Addison Group

IT Support Specialist II

Austin, TX · On-site

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Systems Support Specialist II Duration: FTE Work Location: Austin, TX - onsite 5 days per week Pay: $75,000-80,000 / year Benefits: This position is eligible for medical ...

Brohn Homes

IT Systems Analyst

Austin, TX · On-site

The IT Systems Analyst is responsible for managing day-to-day requests, deploying hardware ... Onsite Support & Internal Customer Experience * Serve as the primary, face-to-face IT point of ...

Clayton Homes

IT Systems Analyst

Austin, TX · On-site

The IT Systems Analyst is responsible for managing day-to-day requests, deploying hardware ... Onsite Support & Internal Customer Experience * Serve as the primary, face-to-face IT point of ...

Zone 5 Technologies

IT Systems Engineer III/IV

Fort Worth, TX · On-site

$115K - $176K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an experienced IT Systems Engineer to maintain and improve systems infrastructure ... Support Desktop Team : Provide advanced Tier 3 trouble shooting and support to desktop team.

Integra

IT Systems Engineer

Dallas, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • PTO

DEPADM The Opportunity The IT Systems Engineer is responsible for supporting, administering, and improving the organization's enterprise technology environment, with a strong focus on Microsoft Azure ...

Twenty80 LLC

IT Systems Administrator

La Porte, TX

Monday-Friday Job Summary We are seeking an IT Systems Administrator to maintain and support computer networks, information systems, and ERP infrastructure. This role is responsible for daily system ...

tsa

Information Technology Systems Specialist

Houston, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical/Help Desk Support/System Security (50%) * Business Processes & IT Systems Evaluation (25%) * Data Migration & Mapping (15%) * Other Responsibilities (10%) What we are looking for in you:

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All JobsIt Systems Support JobsIt Systems Support Jobs in Texas

It Systems Support information

See Texas salary details

$11

$23

$39

How much do it systems support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for it systems support in Texas is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

What is an IT Systems Support professional?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.

What are popular job titles related to It Systems Support jobs in Texas?

For It Systems Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching It Systems Support jobs in Texas look for?

The top searched job categories for It Systems Support jobs in Texas are:

It Systems Support jobs near you
Infographic showing various It Systems Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

IT Systems Support Specialist

City of Bryan, TX

Bryan, TX • On-site

$20 - $22/hr

Full-time

Re-posted 10 days ago

Job description

Position Details
Position Information
Posting Number
2026572
Position Title
IT Systems Support Specialist
Position #
#9000203
FLSA
Non-Exempt
Classification Type
Labor/Maintenance/Technical
Department
Information Technology
Job Type
Full Time
Work Schedule
Monday-Friday: 8am-5pm
After Hours On-call Rotation
Hiring Pay Rate
$20.00-$22.00/hour (depending on qualifications)
Posting Opening Date
06/03/2026
Posting Closing Date
Job Summary
The IT Systems Support Specialist III serves as the primary point of contact for City of Bryan employees and end users, delivering exceptional front-line technical support for desktops, laptops, mobile devices, printers, and all related peripherals. This role focuses on troubleshooting hardware and software issues, supporting network file and print services, and resolving a wide range of IT application problems to keep city operations running smoothly.
Essential Job Functions
  • Deliver prompt, courteous, expedient and professional end-user support by monitoring and responding to IT support requests submitted via email, phone, or in-person.
  • Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
  • Escalates complex problems to the appropriate team, if needed.
  • Accurately classify, track, monitor, and document support cases to ensure timely resolutions and maintain clear records of all actions taken.
  • Install, upgrade, move, repair, and perform preventive maintenance on workstations, laptops, and peripheral devices.
  • Research, recommend and implement solutions for hardware errors, software problems, and recurring technical issues.
  • Deploy approved and licensed client software applications, including configuration, testing, and rollout of Microsoft operating systems and Microsoft 365/Office productivity tools.
  • Maintain accurate IT asset inventory and strictly adhere to established standards for desktop and laptop hardware and software configurations.
  • Stay current with industry trends, best practices, and emerging technologies through continuous learning, online training, and professional development.
  • Collaborate effectively with colleagues and demonstrate regular, reliable attendance and responsiveness to work demands.
  • Participate in a rotating 24/7 on-call support schedule to provide timely assistance for critical systems.
  • Performs related duties as required.
  • Responds regularly and promptly to work.

Minimum Qualifications
Required:
  • High School Diploma or GED.
  • At least three (3) years of professional hands-on experience involving computer maintenance, customer technical support, and LAN/WAN environments.
  • Exceptional customer service and communication skills.
  • Experience in a network environment utilizing, installing, troubleshooting, and updating the following systems and software: Windows Server 2022 or newer, Microsoft Exchange Server Subscription Edition (or equivalent Microsoft 365 environments including Exchange Online), Windows 11, and Microsoft 365 Apps in a networked setting.

Preferred:
  • Associate's degree or higher in Computer Science, Information Technology or a closely related field.
  • Background in PC support or a call center environment.
  • Industry certifications such as CompTIA A+ or Microsoft.

Knowledge, Skills & Abilities
Knowledge of:
  • Computer hardware, software, networking principles, and data processing techniques.
  • Current IT operating procedures, troubleshooting methodologies, and industry best practices.

Ability to:
  • Provide exceptional customer service by taking full end-to-end ownership of support requests, proactively following technical issues from initial contact through to complete resolution, and ensuring high levels of end-user satisfaction.
  • Troubleshoot hardware and software issues efficiently, both independently and as part of a team.
  • Learn new technologies and departmental processes quickly, adapt to changing priorities, and work effectively in a fast-paced environment with frequent interruptions.
  • Manage workload, set priorities, and consistently meet deadlines while maintaining high standards.
  • Maintain absolute confidentiality of sensitive information, data, and materials.
  • Anticipate problems, exercise sound judgment, and demonstrate initiative, ethical conduct, and creative problem-solving.
  • Build and maintain positive working relationships with colleagues, city staff, and external partners.
  • Comply with all City and departmental policies, procedures, and safety practices.
  • Demonstrate satisfactory performance and the initiative to take on new responsibilities.
  • Demonstrate regular, reliable, and punctual attendance.
  • Demonstrate collaborative, respectful, and productive work habits.
  • Provide management with sound, positive advice, and information concerning the incumbent's area of responsibility.
  • Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.

Skills:
  • Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users.
  • Superior customer service orientation, demonstrating tact, diplomacy, and a collaborative mindset.
  • Strong analytical, problem-solving, organizational, and time-management skills.

Licenses, Certifications & Special Requirements
Required:
  • Texas Class C driver's license with a good driving record as measured by the City's evaluation system.
  • Ability and willingness to participate in a rotating on-call schedule and respond to critical issues within established timeframes.
  • Must be able to access Texas Criminal Justice Information Services (CJIS) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.

Preferred:
  • Additional certifications such as CompTIA A+, Microsoft, and/or Cisco.

Physical Demands
Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, stooping, kneeling, reaching, pushing, pulling, twisting, bending, crawling, climbing, and using hands and fingers to operate equipment and to regularly lift, carry, and/or move up to 25 pounds and occasionally up to 50 pounds.
Working Conditions
Work is performed primarily in an office setting or a well-lit and temperature-controlled working environment.
At times, the position will be required to be in the field, and there will be exposure to inclement weather, temperature extremes, moving mechanical parts, electrical hazards, noise, vibration, dust, pollen, odors, fumes, and/or other irritating airborne particles. Use of City vehicles.
Equipment
Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.
Equipment may include but is not limited to computers (desktops/laptops/tablets), monitors, printers, phones (desktop and mobile), copiers, scanners, fax machines, televisions, projectors, audio/video equipment, hand tools and City vehicles.
Additional Notes/Instructions for Applicants
Quicklink for Posting
https://www.bryantxjobs.com/postings/5017

Apply