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It Systems Support Jobs in Texas (NOW HIRING)

IT Systems Engineer

Pasadena, TX · On-site

$85 - $120/hr

About the Role The IT/OT System Engineer supports and maintains Operational Technology (OT) and Industrial IT systems across manufacturing and research environments. This role is responsible for the ...

Provide remote and onsite technical support, laptop refreshes, and troubleshooting for a hybrid and ... years in IT support, systems administration, or systems coordination * Strong proficiency ...

In this role, you will focus on Helpdesk T1 and T2 support, handling day-to-day tickets, device ... Collaborate with FTE IT Systems Administrators on projects spanning endpoint management, identity ...

IT Systems Administrator

Austin, TX · On-site

$69 - $115/hr

Neuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology ... Provide expert end-user technical support across macOS, Windows, and Linux environments as part of ...

Neuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology ... Provide expert end-user technical support across macOS, Windows, and Linux environments as part of ...

About the Role The IT/OT System Engineer supports and maintains Operational Technology (OT) and Industrial IT systems across manufacturing and research environments. This role is responsible for the ...

About the Role The IT/OT System Engineer supports and maintains Operational Technology (OT) and Industrial IT systems across manufacturing and research environments. This role is responsible for the ...

Neuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology ... Provide expert end-user technical support across macOS, Windows, and Linux environments as part of ...

IT Systems Administrator

Austin, TX · On-site

$90 - $120/hr

You'll provide escalated support for complex IT issues and coordinate with vendors when we need outside expertise. Who You Are * 3-5 years of experience in IT systems administration, network ...

Company Description Are you an IT engineer driven to solve real business problems not just ... Configure, manage, and support LAN/WAN environments, including VLANs, , DHCP, DNS, TCP/IP, NAT, S2S ...

We are seeking a skilled and customer-focused A/V Support Technician to provide on-site technical ... Qualifications: * 3+ years of experience in A/V support, IT support, or a related technical role.

We are seeking a skilled and customer-focused A/V Support Technician to provide on-site technical ... Qualifications: * 3+ years of experience in A/V support, IT support, or a related technical role.

Are you an IT engineer driven to solve real business problems not just implement technology? Do you ... Configure, manage, and support LAN/WAN environments, including VLANs, , DHCP, DNS, TCP/IP, NAT, S2S ...

They are seeking an experienced IT Systems Engineer to manage and optimize their Windows and Linux ... Responsibilities : • Building, managing, and supporting complex application stacks on Windows and ...

They are seeking an IT Systems Engineer to manage their technology stack, improve network and security operations, and support cloud and virtualization environments. Responsibilities : • Install ...

Showing results 21-40

It Systems Support information

See Texas salary details

$11

$23

$39

How much do it systems support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for it systems support in Texas is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is an IT Systems Support professional?

IT Systems Support professionals are responsible for maintaining, troubleshooting, and supporting an organization's computer systems and networks. They help resolve technical issues, install and configure hardware and software, and ensure that IT services run smoothly for users. Their role is essential in minimizing downtime, protecting data, and enabling business operations through reliable technology support.

What are the key skills and qualifications needed to thrive as an IT Systems Support professional?

To thrive as an IT Systems Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network management software is often required. Excellent communication, patience, and problem-solving skills help build trust with users and efficiently resolve technical issues. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and ensuring user satisfaction.

What are some common challenges faced by IT Systems Support professionals, and how can they be managed effectively?

IT Systems Support professionals often encounter challenges such as handling high volumes of support requests, troubleshooting complex technical issues under time pressure, and communicating effectively with users who have varying levels of technical knowledge. Managing these challenges requires strong organizational skills, prioritizing tasks based on urgency, and developing effective communication techniques to explain solutions clearly. Additionally, staying updated with the latest technologies and regularly collaborating with other IT team members helps in resolving issues more efficiently and fostering a supportive work environment.

What is the difference between It Systems Support vs Network Technician?

AspectIT Systems SupportNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, cabling
Industry UsageIT departments across various industriesNetworking companies, ISPs, large enterprises
Common Search/ComparisonYesNo

IT Systems Support focuses on troubleshooting and maintaining computer hardware, software, and user issues, often in help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, IT Systems Support has a broader scope, whereas Network Technicians concentrate on networking hardware and connectivity.

Which IT Systems Support job is the highest paid?

Senior IT Systems Support roles, such as Systems Support Managers or Lead Support Engineers, tend to be the highest paid within the support field, often earning higher salaries due to experience, certifications, and leadership responsibilities. Specialized skills in network infrastructure, cybersecurity, or cloud platforms can also command higher compensation in support roles.
Infographic showing various It Systems Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Contract Helpdesk / IT Systems Engineer

Austin, TX • Hybrid

Full-time

Re-posted 29 days ago


Job description

This is a contract, remote position, but we do have a preference for someone based in Austin, TX. 

For this opportunity, you will get the chance to work with a successful and scaling Healthcare organization and one of the most competent leaders we have worked with.

We're looking for a polished, service-minded IT Systems Engineer to work remotely but be available for occasional in-office support at the Austin HQ (if you are Austin-based), while delivering high-touch, high-reliability support across the business.

You'll be responsible for ensuring a seamless support experience across users, devices, AV systems, collaboration tools, and SaaS platforms. 

This hybrid role blends hands-on technical systems work (primarily Mac, Windows, and SaaS tools like Google Workspace, Jamf, Okta, Zoom). They are a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential. 

What You'll Do 

  • Administer and support the user base on both Windows and Mac.
  • Deliver phone support across the business, resolving hardware, software, and connectivity issues with professionalism and empathy. 
  • Set up, configure, and maintain employee laptops (primarily Windows but some Mac), ensuring compliance through tools like Jamf or similar MDM platforms. 
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications. 
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation. 
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email-prioritizing clarity, speed, and accountability. 
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience. 
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards. 

What We're Looking For 

  • 2+ years of commercial real-world experience in IT systems support ( Okta, JAMF, Google Workspace, Slack experience a bonus )
  • Experience in the Healthcare arena is required
  • Strong experience in Windows and Mac environments
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools. 
  • Hands-on experience supporting AV equipment and Zoom Room configurations. 
  • Impeccable customer service and communication skills-especially when working with senior leaders. 
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision. 
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST). 
  • Strong and polite communication skills are a must.

We can not sponsor for this role or work C2C.