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Network Help Desk Jobs in Texas (NOW HIRING)

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical support experience • Strong knowledge of Windows operating systems • Experience with ...

Tstc

$20 - $27.25/hr

The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for ... Demonstrate an increasing level of proficiency in hardware, software, networking and other ...

OculusIT

Help Desk Analyst

Kerrville, TX · On-site

$17.75 - $24.50/hr

Manage Help Desk and all customer services for the University and on behalf of the client ... Maintain daily communications with the remote OculusIT team to ensure computer and network ...

Exchange

Help Desk Support IV

Dallas, TX · On-site

$19.75 - $26.75/hr

... p Desk ... Monitors the performance of network hardware and software, and application servers for stability ...

Chemicals Incorporated

Be Seen First

Help Desk Technician

Baytown, TX · On-site

$23 - $30/hr

Help Desk Technician I Location: Baytown, TX Position Summary The Help Desk Technician I provides ... The role may include supporting users remotely, troubleshooting network and WiFi issues, assisting ...

Lee College

Help Desk Technician

Baytown, TX · On-site

$44K - $46K/yr

The Help Desk Technician is responsible for providing first level technical assistance and support ... Provide password and network account assistance for students, faculty, and staff via phone, remote ...

Methodist Health System

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... has a network of 12 hospitals (through ownership and affiliation) with nationally recognized ...

Methodisthealthsystem

Help Desk Analyst

Dallas, TX

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... has a network of 12 hospitals (through ownership and affiliation) with nationally recognized ...

EspriGas

Help Desk Support

College Station, TX

$15.75 - $21.50/hr

EspriGas brings a modern approach to the $130 billion gas industry by utilizing a network business ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

EspriGas

Help Desk Support

College Station, TX · On-site

$15.75 - $21.50/hr

EspriGas brings a modern approach to the $130 billion gas industry by utilizing a network business ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk ... This position will also work closely with the Network Analyst in providing support to the computer ...

Driscoll

Help Desk Specialist

Corpus Christi, TX · On-site

Monitor outstanding help desk tickets for escalation. * Installs and maintains hardware and ... Must have a working knowledge of network client setup, such as installing client software and ...

EspriGas

Help Desk Support

College Station, TX · On-site

$15.75 - $21.50/hr

EspriGas brings a modern approach to the $130 billion gas industry by utilizing a network business ... Additionally, the Help Desk Support personnel will contribute to the overall efficiency and ...

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All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Texas

Network Help Desk information

See Texas salary details

$9

$19

$30

How much do network help desk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for network help desk in Texas is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Help Desk professional, and why are they important?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What are Network Help Desk professionals?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by Network Help Desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in Texas? For Network Help Desk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in Texas look for? The top searched job categories for Network Help Desk jobs in Texas are:
Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.
Help Desk

Help Desk

Avani Technology Solutions, Inc.

Austin, TX • On-site

$19.75 - $26.75/hr

Full-time

Posted 21 days ago

Job description

Position: Help Desk
Location: 4200 Smith School Road, Austin, Texas 78744
Duration: 5+ months
  • The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software.
  • The contractor's responsibilities will be to provide moderately complex Level-I system support.
  • Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area Network (WAN).
  • Custom agency applications and stand-alone microcomputers;
  • Provide technical assistance in the administration of agency standard Windows operating systems, applications, software, hardware, telecommunications and networking environments;
  • Install and configure agency standard software applications;
  • Apply and configure hardware and software upgrades to agency microcomputers;
  • Log, track and resolve problem calls utilizing the Remedy help desk software package.

II. Worker Skills And Qualifications:
Minimum Requirements:
Years
Skills/Experience
2
Knowledge of microcomputer architecture and design
2
Skill in delivering excellent Level-I technical support
2
Skill in problem analysis and utilizing appropriate procedures and techniques to effect problem resolutions
2
Skill in generating detailed and accurate documentation on microcomputer hardware and software problems
2
Skill in providing quality customer service in a courteous and professional manner
2
Ability to generate detailed and accurate problem call tickets utilizing agency standard call tracking system
2
Ability to install, configure and trouble-shoot agency standard microcomputers and their related peripheral equipment
2
Experience providing phone based support in a call center or help desk environment
Preferences:
Years
Skills/Experience

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