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Network Help Desk Jobs in Texas (NOW HIRING)

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

Chronos Operations, LLC

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your ...

Chenega Corporation

Help Desk Specialist

San Antonio, TX · On-site

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your ...

New

Chenega MIOS

Help Desk Specialist

San Antonio, TX · On-site

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your ...

Abacus Service Corporation

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level ... for Network interface software, Web technology and relational database as they relate to solving ...

Chenega MIOS

Help Desk Supervisor

San Antonio, TX · On-site

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Supervisor San Antonio, Texas (Remote) Are you ready to enhance your skills and build ...

Chronos Operations, LLC

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega ... Help Desk Supervisor San Antonio, Texas (Remote) Are you ready to enhance your skills and build ...

Methodist Health System

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... has a network of 12 hospitals (through ownership and affiliation) with nationally recognized ...

Kforce Technology Staffing

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Kforce's client in Austin, TX is seeking a Help Desk Technician with a minimum of 3 years of hands ... Knowledge of basic networking concepts Preferred Qualifications: * Experience supporting ...

New

Bear Technologies

Help Desk Technician

Plano, TX

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Troubleshoot and resolve hardware, software, and network-related issues on primarily Windows ...

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Troubleshoot and resolve hardware, software, and network-related issues on primarily Windows ...

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All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Texas

Network Help Desk information

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How much do network help desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for network help desk in Texas is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What are popular job titles related to Network Help Desk jobs in Texas?

For Network Help Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Network Help Desk jobs in Texas look for?

The top searched job categories for Network Help Desk jobs in Texas are:

Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,393 per year, or $19.4 per hour.

Help Desk

Avani Technology Solutions, Inc.

Austin, TX • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 23 days ago

Job description

Position: Help Desk
Location: 4200 Smith School Road, Austin, Texas 78744
Duration: 5+ months
  • The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software.
  • The contractor's responsibilities will be to provide moderately complex Level-I system support.
  • Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area Network (WAN).
  • Custom agency applications and stand-alone microcomputers;
  • Provide technical assistance in the administration of agency standard Windows operating systems, applications, software, hardware, telecommunications and networking environments;
  • Install and configure agency standard software applications;
  • Apply and configure hardware and software upgrades to agency microcomputers;
  • Log, track and resolve problem calls utilizing the Remedy help desk software package.

II. Worker Skills And Qualifications:
Minimum Requirements:
Years
Skills/Experience
2
Knowledge of microcomputer architecture and design
2
Skill in delivering excellent Level-I technical support
2
Skill in problem analysis and utilizing appropriate procedures and techniques to effect problem resolutions
2
Skill in generating detailed and accurate documentation on microcomputer hardware and software problems
2
Skill in providing quality customer service in a courteous and professional manner
2
Ability to generate detailed and accurate problem call tickets utilizing agency standard call tracking system
2
Ability to install, configure and trouble-shoot agency standard microcomputers and their related peripheral equipment
2
Experience providing phone based support in a call center or help desk environment
Preferences:
Years
Skills/Experience

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