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It Support Jobs in Springfield, MA (NOW HIRING)

Ensign-Bickford Industries

IT Project Manager

Simsbury, CT

$99K - $118K/yr

We are seeking a motivated and detail-oriented IT Project Manager to support the planning, execution, and delivery of technology projects. This role works closely with the IT PMO leader, technical ...

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ServiceNet

IT Projects Engineer

Northampton, MA

$56K - $60K/yr

Prepare receiving teams for handoff so support staff know exactly what was built and how to support it * Independently lead smaller, well-scoped site projects from kickoff to close when assigned ...

Precinmac

IT Technician (On-site)

Chicopee, MA · On-site

$27 - $32/hr

You'll work on-site and across Precinmac delivering advanced technical support across hardware ... You'll lead system upgrades, participate in IT projects, diagnose challenging issues, and recommend ...

Allegiance Trucks

IT Field Support Manager

Hartford, CT · On-site

Support and encouragement for your continued advancement with additional training Allegiance Trucks ... information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and ...

ServiceNet

IT Projects Engineer

Northampton, MA · On-site

$56K - $60K/yr

Prepare receiving teams for handoff so support staff know exactly what was built and how to support it * Independently lead smaller, well-scoped site projects from kickoff to close when assigned ...

allegiance

IT Field Support Manager

Bridgeport, CT

* Provides initial support and assistance to all users of PCs, PC Networks and related peripheral devices. This includes the support of "approved" PC software applications. * Provides initial support ...

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All JobsIt Support JobsIt Support Jobs in Springfield, MA

It Support information

See Springfield, MA salary details

$11

$18

$26

How much do it support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for it support in Springfield, MA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Springfield, MA? The most popular types of It Support jobs in Springfield, MA are:
What are popular job titles related to It Support jobs in Springfield, MA? For It Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Springfield, MA look for? The top searched job categories for It Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for It Support jobs? Cities near Springfield, MA with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Springfield, MA as of June 2026, with employment types broken down into 60% Full Time, 36% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.
IT Field Technician - On Call - Hardwick-MA Hiring NOW

IT Field Technician - On Call - Hardwick-MA Hiring NOW

Geeks on Site

Gilbertville, MA • On-site

$35/hr

Contractor

Medical

Posted 16 days ago

Job description

On-Call IT Field Technician – PC, Mac, POS and TV Mounting
  • Location: Multiple U.S. Cities (Local, Onsite Support)
  • Job Type: Independent Contractor (1099)
  • Pay: $35 per hour (on-site)
  • Schedule: Flexible – You accept jobs based on your availability
Important Note

This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills.

About the Role

Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems.

Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.

Responsibilities
  • Troubleshoot and repair Windows and macOS issues
  • Resolve WiFi, router, and wired network problems
  • Install and configure printers and scanners
  • Replace or upgrade hardware components
  • Reinstall operating systems using bootable tools
  • Document work and communicate clearly with customers
  • Install and support POS systems and run Cat5e or Cat6 cabling
  • Perform outdoor TV mounting and basic AV setup

Requirements

  • Two or more years of experience in IT support or field service
  • Strong networking and diagnostic skills
  • Reliable transportation and valid driver’s license
  • Ability to work independently and provide professional customer service
  • Ability to lift up to 50 lbs
  • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools

Benefits

  • IT and POS work: $35 per hour for time on site
  • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
  • Flexible scheduling — accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely
What to Expect After You Apply
  • Intro Call – A recruiter will contact you for a quick chat
  • Onboarding – Complete paperwork and tax forms electronically
  • Background Check – Mandatory before activation
  • Set Your Availability – You enter your availability in our tech portal
  • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills