ZipRecruiter

Log In

1

It Desktop Manager Jobs in Springfield, MA (NOW HIRING)

GLOBAL IT CON LLC

Desktop supervisor

Springfield, MA · On-site

Desktop support - Desktop supervisor - Fulltime Location- Springfield, MA ( Onsite ) Candidate ... Skills - Knowledge of scripting using Powershell - Understanding of mobile device management ...

Cronin and Company

IT Manager

Glastonbury, CT

$95K - $116K/yr

Information Technology Manager About Us Cronin is a growing, fully integrated advertising and marketing agency based in Connecticut. We leverage the power of creativity to differentiate brands and ...

Robert Half

Desktop Support Analyst

East Hartford, CT · On-site

$25 - $30/hr

Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will ... Manage and resolve support tickets while maintaining excellent customer service * Assist with ...

Voya Financial, Inc.

IT Manager

Windsor, CT · On-site

$94K - $116K/yr

... in an IT Project Management role or related position. Experience must include: Project execution with involvement in multiple major projects or a sustained record of success as an IT services ...

FAVARH

IT Manager

Windsor, CT

$94K - $116K/yr

... in an IT Project Management role or related position. Experience must include: Project execution with involvement in multiple major projects or a sustained record of success as an IT services ...

CFS

Regional IT Support Specialist

Enfield, CT · On-site

Configure and deploy laptops, desktops, mobile devices, and peripherals * Troubleshoot network ... Collaborate closely with a centralized IT team while managing field priorities independently What ...

Voya Financial

IT Manager

Windsor, CT

$94K - $116K/yr

... in an IT Project Management role or related position. Experience must include: Project execution with involvement in multiple major projects or a sustained record of success as an IT services ...

CFS

Regional IT Support Specialist

Enfield, CT · On-site

Configure and deploy laptops, desktops, mobile devices, and peripherals * Troubleshoot network ... Collaborate closely with a centralized IT team while managing field priorities independently What ...

Farm Credit East

IT Operations Manager

Enfield, CT

The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · On-site

Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform ... Active Directory/Entra ID-based identity and access management services * Relevant up-to-date ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · Hybrid

Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform ... Active Directory/Entra ID-based identity and access management services * Relevant up-to-date ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · On-site

Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform ... Active Directory/Entra ID-based identity and access management services * Relevant up-to-date ...

next page

Showing results 1-20

All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Springfield, MA

It Desktop Manager information

See Springfield, MA salary details

$20.9K

$83.3K

$125.6K

How much do it desktop manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for it desktop manager in Springfield, MA is $83,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $95,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
What are popular job titles related to It Desktop Manager jobs in Springfield, MA? For It Desktop Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Springfield, MA look for? The top searched job categories for It Desktop Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for It Desktop Manager jobs? Cities near Springfield, MA with the most It Desktop Manager job openings:
It Desktop Manager jobs near you

Desktop supervisor

GLOBAL IT CON LLC

Springfield, MA • On-site

Other

Posted 4 days ago

Job description

Desktop support - 
Desktop supervisor - 
 
Fulltime
 
Location- Springfield, MA ( Onsite )
 
Candidate should have a car because 25% travel is involved locally.
 
Skills
- Knowledge of scripting using Powershell  
- Understanding of mobile device management 
- Sophos endpoint monitoring 
- Knowledge of Ninjaone or MDM will be good

Apply