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It Desktop Manager Jobs in Springfield, MA (NOW HIRING)

Kinsley Group

IT Manager

East Granby, CT · On-site

$130K - $170K/yr

The IT Manager leads our technology strategy, drives operational excellence, and support our ... Desktop Services, Microsoft Hyper-V, Citrix XenServer, TCP/IP Networking & Security, and MPLS ...

Manufacturing Inc

IT Support Specialist

Brookfield, MA · On-site

$25 - $29/hr

This position is a blend of traditional desktop support, system analysis, and crucial operational ... Excellent diagnostic and problem-solving skills with the ability to manage multiple priorities ...

Tyto Athene, LLC

Desktop Support Level II

Chicopee, MA · On-site

$20.25 - $26/hr

The role involves providing technical support for various IT services and ensuring the smooth ... • Experience managing network modernization work or system projects of similar scope and ...

Cronin and Company

IT Manager

Glastonbury, CT · On-site

$95K - $116K/yr

Information Technology Manager About Us Cronin is a growing, fully integrated advertising and marketing agency based in Connecticut. We leverage the power of creativity to differentiate brands and ...

Sacrum Technologies LLC

IT Project Manager

Windsor, CT · On-site

$97K - $115K/yr

Need hands on IT PM- Managing multiple projects, in various stages of the SDLC, at one time. 8-10 years of experience. Must come from a background of Business Analyst Responsibilities * Intermediate ...

Hexplora

IT Software Systems Engineer

Holyoke, MA · On-site

... management, and IT standards. · Conduct knowledge transfer sessions. Minimum Requirements ... desktop/server OS, SQL Server, Internet Information Services, .NET, Microsoft 365, Power Platform ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · On-site

Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform ... Active Directory/Entra ID-based identity and access management services * Relevant up-to-date ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · On-site

Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform ... Active Directory/Entra ID-based identity and access management services * Relevant up-to-date ...

MWResource, Inc.

IT Systems Engineer

Holyoke, MA · Hybrid

Windows desktop/server OS * SQL Server * Internet Information Services * .NET * Power Platform ... Active Directory/Entra ID-based identity and access management services * Relevant up-to-date ...

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Showing results 1-20

All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Springfield, MA

It Desktop Manager information

See Springfield, MA salary details

$20.9K

$83.3K

$125.6K

How much do it desktop manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for it desktop manager in Springfield, MA is $83,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $95,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
What are popular job titles related to It Desktop Manager jobs in Springfield, MA? For It Desktop Manager jobs in Springfield, MA, the most frequently searched job titles are:
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What cities near Springfield, MA are hiring for It Desktop Manager jobs? Cities near Springfield, MA with the most It Desktop Manager job openings:
It Desktop Manager jobs near you
Desktop Support / IT Support Specialist

Desktop Support / IT Support Specialist

Sunrise Systems, Inc.

Hartford, CT • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Title: Desktop Support / IT Support Specialist Job ID: 26-02964 Location: Hartford, CT (Onsite) Duration: 12 months on W2 contract
Required Skills:
  • 3+ years of customer-facing IT support experience
  • Experience supporting desktops, laptops, servers, networks, Audio/Video, and VOIP systems
  • Strong troubleshooting and customer service skills
  • Active Driver s License
  • High School Diploma or equivalent

Job Summary
Seeking an experienced IT Support Specialist to provide onsite technical support for desktops, laptops, network equipment, servers, Audio/Video systems, telephony, and related technologies. The role involves installation, troubleshooting, project coordination, and end-user support in a fast-paced enterprise environment.
Key Responsibilities:
  • Install, configure, and support workstations, servers, network, AV, and voice systems
  • Troubleshoot hardware, software, network, and infrastructure issues
  • Lead and support IT projects and technology deployments
  • Provide exceptional customer service and technical support
  • Coordinate with internal IT teams, engineers, and business stakeholders
  • Maintain documentation and follow IT policies and procedures.

Preferred Skills:
  • Advanced knowledge of Windows OS and Microsoft Office
  • Experience with Mac/iOS environments
  • Knowledge of networking, VOIP, collaboration tools, and server technologies
  • Strong communication, leadership, and project management skills
  • Ability to manage multiple priorities in a dynamic environment

Apply