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It Support Jobs in Spring, TX (NOW HIRING)

Persona AI

IT Support Specialist

Houston, TX · On-site

Job Title: IT Support Specialist Department: IT / Infrastructure Reports To: IT Administrator (Jason Graham) Employment Type: Full-Time Location: Houston - Required (on-site), with occasional travel ...

Persona AI

IT Support Specialist

Houston, TX · On-site

Job Title: IT Support Specialist Department: IT / Infrastructure Reports To: IT Administrator (Jason Graham) Employment Type: Full-Time Location: Houston - Required (on-site), with occasional travel ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

POSITION SUMMARY We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role ...

Venterra Realty

IT Support Analyst

Houston, TX

ROLE: IT Support Analyst REPORTSTO: IT Manager LOCATION: Houston, Texas Corporate Office (Onsite) THE OPPORTUNITY Join Venterra Realty as an IT Support Analyst in our Houston corporate office ...

Vortex Companies

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

The IT Helpdesk Technician is responsible for providing hands-on technical support in a fast-paced environment. This role will be responsible for resolving escalated end-user issues, supporting core ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers, applications, and related technology. Responsibilities include system specification, installation ...

AMS Staffing, Inc.

IT Support Analyst- 3578759

Houston, TX · Hybrid

$55K - $65K/yr

Job Title: IT Support Analyst Location: Houston-77056 Salary/Payrate: $55K-$65K annually and AWESOME benefits!!! Work Environment: Hybrid (4 days in office/1 remote) Term: Permanent Bachelor's degree ...

Comfortsystemsusa

IT Support Specialist

Houston, TX

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers, applications, and related technology. Responsibilities include system specification, installation ...

TEKsystems

IT Support Analyst

Houston, TX

$28 - $31/hr

The department manages the Firm's user IT, software, hardware, AV, and telephone support, providing a white glove service for the Firm's local users. This role will require a hardworking, dedicated ...

TPI Staffing, Inc

IT Support Administrator

Houston, TX

$20 - $22/hr

IT Support Admin Temporary (though early October 2026) Pay: $20.00 - $22.00 per hour Hours: Monday - Friday, 8:00 AM - 5:00 PM Duties: * Work with the IT department and assist in checking data ...

IFS North America

IT Support Engineer

Houston, TX · Hybrid

Join IFS. IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the ...

IFS

IT Support Engineer

Houston, TX · On-site

Join IFS. IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the ...

IFS

IT Support Engineer

Houston, TX · Hybrid

Join IFS. IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the ...

Bank of the Orient

IT Support Specialist

Houston, TX · On-site

$30 - $38/hr

IT Support Specialist Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years and Texas. We are well ...

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IronEdge Group, LTD

IT Support Technician

Houston, TX · Remote

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

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Showing results 21-40

All JobsIt Support JobsIt Support Jobs in Spring, TX

It Support information

See Spring, TX salary details

$10

$16

$23

How much do it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it support in Spring, TX is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.17 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. It can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
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What are the most commonly searched types of It Support jobs in Spring, TX?

The most popular types of It Support jobs in Spring, TX are:

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The top searched job categories for It Support jobs in Spring, TX are:

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Cities near Spring, TX with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Spring, TX as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,413 per year, or $16.5 per hour.

IT Support Specialist

Persona AI

Houston, TX • On-site

Other

Medical, PTO

Re-posted 8 days ago

Job description

Job Title: IT Support Specialist
Department: IT / Infrastructure
Reports To: IT Administrator (Jason Graham)
Employment Type: Full-Time
Location: Houston - Required (on-site), with occasional travel to other sites
Who We Are
Persona AI is building humanoid robots for the most demanding environments in heavy industry - shipyards, steel mills, fabrication facilities, and offshore platforms - performing welding, grinding, maintenance, inspection, and material-handling work that is dangerous, physically demanding, and increasingly difficult to staff.
We are backed by leading strategic and financial investors and engaged with global industrial leaders across Korea, Japan, the United States, and Singapore. Korea is the center of gravity for our early commercial strategy, anchored by relationships with the world's leading shipbuilders and steelmakers. Our work spans both the robot platform itself and the systems, partners, and playbooks required to deploy it at scale.
Why Join Persona AI?
  • Competitive compensation, performance-based bonus, 99% employer-covered medical benefits, early-stage equity, competitive PTO, and a company-wide paid winter break between December 24th and January 2nd
  • Real ownership: small team, no bureaucracy, your work is visible immediately
  • Modern stack: every layer is current, cloud-native tooling, no legacy sprawl to manage
  • Growth path: direct on-ramp into MDM engineering, identity/security, and infrastructure with hands-on mentorship
  • Mission: support the people building real humanoid robots

About the Role
We are hiring our first dedicated IT Support Specialist to own day-to-day end-user support across our Windows and Mac fleet. Persona AI is a ~80-person robotics company whose people are a mix of robotics engineers, ML researchers, hardware/mechanical teams, and operations - which means the IT environment is more demanding than a typical company our size: GPU workloads, lab and bench hardware, a high-trust security posture, and a fleet that has to "just work" so engineers can stay heads-down.
Today a single IT admin runs the entire stack - identity, devices, networking, and security. You will take point on tickets, onboarding/offboarding, device provisioning, and hands-on support so that senior IT can focus on infrastructure and security engineering. This is a growth role: if you are strong on fundamentals and hungry to learn MDM, identity, and security tooling, you will get mentorship and real projects in all of it.
Our environment includes: Okta (SSO/MFA, FastPass, device trust) and Google Workspace for identity; NinjaOne (RMM - Mac + Windows), Microsoft Intune (Windows MDM), Apple Business Manager, and Autopilot for device management; CrowdStrike Falcon, security baselines, and FileVault/BitLocker for endpoint security; Tailscale (mesh VPN, device posture), Wi-Fi, and switching for networking; a mixed macOS and Windows fleet with GPU workstations and lab/bench hardware; and Google Cloud and AWS in supporting, engineering-owned roles. You do not need to know all of these on day one - comfort with several, and eagerness to learn the rest, is what we are after.
What You Will Be Doing:
  • Tier 1/2 support: Act as the first responder for end-user issues across hardware, OS, apps, accounts, and connectivity. Triage, resolve, and escalate issues cleanly.
  • Onboarding & offboarding: Provision and ship devices, manage identity lifecycle in Okta and Google Workspace, perform new-hire setup, and handle secure offboarding including account deprovisioning and device recovery/wipe.
  • Device provisioning & MDM: Enroll and manage Macs and Windows machines using NinjaOne (RMM, all devices) and Microsoft Intune (Windows MDM), including zero-touch flows through Apple Business Manager or Autopilot.
  • Endpoint hardening & security hygiene: Assist with applying and verifying security baselines, ensure CrowdStrike is healthy on every endpoint, and support the device-trust posture (Okta Verify, Tailscale).
  • Asset & inventory management: Maintain accurate device inventory throughout the lifecycle, and track warranties, spares, and accessories.
  • Network & A/V support: Provide support for conference rooms, in-office networking (Tailscale, Wi-Fi, switching basics), and remote-site connectivity when required.
  • Documentation: Write and maintain runbooks, troubleshooting guides, and end-user how-tos, ensuring thorough documentation.
  • Project hands: Execute on-site tasks for infrastructure projects such as rack buildouts, site setups, and fleet rollouts.

What We Are Looking For:
  • 2+ years in helpdesk, desktop support, or IT support.
  • Hands-on troubleshooting across both macOS and Windows - OS, hardware, peripherals, and common apps.
  • Solid grasp of identity and account fundamentals: SSO, MFA, password/credential hygiene, user lifecycle.
  • Experience administering users in Google Workspace (or M365) and at least one MDM/RMM platform.
  • Strong written communication - able to write a clear runbook and provide calm ticket updates.
  • Customer-service mindset; patient and clear with non-technical and highly technical users alike.
  • Ability to lift/move hardware and work on-site.

Bonus Skills:
  • Exposure to Okta, NinjaOne, Intune, CrowdStrike, or Tailscale.
  • Familiarity with security baselines/compliance (CIS, NIST CSF) and endpoint hardening.
  • Basic scripting (PowerShell, bash, or Python) for automation.
  • Experience with Ubuntu or other Linux derivatives.
  • Networking fundamentals (DNS, DHCP, VLANs, VPN).
  • Experience in a startup, lab, or hardware/robotics environment.

Persona AI is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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