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It Support Jobs in Granbury, TX (NOW HIRING)

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX! UBEO is a distributor/servicer ...

IT Generalist

Fort Worth, TX · On-site

$65K - $80K/yr

In this role, you will provide hands-on IT support across multiple office locations, ensuring seamless day-to-day technology operations, supporting end users, and collaborating with external vendors ...

In this role, you will provide hands-on IT support across multiple office locations, ensuring seamless day-to-day technology operations, supporting end users, and collaborating with external vendors ...

Be Seen First

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

VP, Information Technology

Fort Worth, TX

$150.50K - $188.30K/yr

We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at ... The VP, IT will partner directly with the CTO, CSCO, and other executive stakeholders to ensure ...

IT Manager

Fort Worth, TX · On-site

$91K - $111.70K/yr

Additionally, you will troubleshoot technical issues, provide tech support, and ensure the ... For more information about our company, please visit: #LI-SB1

IT Manager

Fort Worth, TX

$91K - $111.70K/yr

Additionally, you will troubleshoot technical issues, provide tech support, and ensure the ... Align IT infrastructure with current and future business requirements and goals. Assess and ...

Mgr IT Technology

Fort Worth, TX · On-site

$91K - $111.70K/yr

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas ... Job Title: Mgr IT Technology Requisition Number: 44257 Employment Type: Full Time Division ...

The IT Architect is responsible foraligning business strategy with technology capabilities across ... investments support business outcomes, regulatory requirements, and long-term enterprise ...

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It Support information

See Granbury, TX salary details

$9

$15

$22

How much do it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support in Granbury, TX is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

What are the most commonly searched types of It Support jobs in Granbury, TX? The most popular types of It Support jobs in Granbury, TX are:
What are popular job titles related to It Support jobs in Granbury, TX? For It Support jobs in Granbury, TX, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Granbury, TX look for? The top searched job categories for It Support jobs in Granbury, TX are:
What cities near Granbury, TX are hiring for It Support jobs? Cities near Granbury, TX with the most It Support job openings:
Infographic showing various It Support job openings in Granbury, TX as of May 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,787 per year, or $15.8 per hour.

IT Support Engineer

UBEO

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


UBEO rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

43rd of 424 rated business services


Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Support Engineer to join our team in Fort Worth, TX!
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
Department: ProIT
Reports To: Engineering Manager
FLSA Status: Full-Time / Exempt
Range of Pay: DOE
Purpose
UBEO is a distributor/implementor of Cloud and server-based IT software solutions that specializes in networking, security, and data workflows of electronic documents with integrations. Organizations turn to UBEO for professional IT services due to our broad knowledge base and capabilities. UBEO's customers consist of many national and global corporations which expose our engineers to environments that the customers' own IT employees don't get to manage within their own organizations. Career advancement is a high possibility based upon performance due to the growth of the organization.
We are looking for Engineers to implement, document, and support these solutions.
Supervision
Supervised
Responsibilities
  • Installation of enterprise grade software on servers and devices on the network.
  • Configuration of cloud services into customer networks.
  • Integrate solution with the customers Identity Providers such as Azure, Google, AD, Okta.
  • Documentation of implemented solutions.
  • Troubleshoot and support current solutions that are in place.
  • Maintain an open and candid working relationship with the immediate manager in discussing matters of importance.
  • Adhere to established company values, practices, policies, and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
  • Other duties as assigned by management.

Job Related Dimensions
  • Strong understanding of networking protocols and functions:
    DHCP, DNS, SNMP, SMTP. TCP/IP, UDP, HTTP/HTTPS, SSL, SMB, LDAP
  • Strong understanding of Microsoft Server and PC OS
  • Strong understanding of how Firewall, Switches, and Routers function on a network
  • Mac experience desired
  • Use of remote tools like Zoom, Teams, LogMeIn, and VPN
  • Experience with IT Ticketing systems: ConnectWise, ZenDesk, SpiceWork, etc
  • Track record of integrity and trustworthiness with confidential/sensitive information.
  • Very strong attention to detail and problem-solving skills are essential.
  • Takes ownership of job responsibilities with personal pride and accountability.
  • Ability to work independently with little supervision required.
  • Ability to remain calm while working under pressure in a busy environment.
  • Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
  • Ability to maintain confidentiality related to sensitive company and employee information.
  • Excellent ability to multi-task, prioritize and problem-solve in a busy, fast-paced environment.
  • Proficiency in MS Word, Excel, Outlook, and PowerPoint are essential.
  • Excellent written and verbal communication skills.
  • Strong professionalism and organizational and planning skills.
  • Regular and reliable attendance.

Qualifications
  • 2+ years in an IT Support field
  • Professional IT Certifications, such as: Microsoft MCITP, MCSA, or MCSE, Cisco CCNA, Net+
  • High School Diploma or GED

Physical Demands & Work Environment
  • Remote and occasional local onsite support
  • Ability to sit at a desk for prolonged periods of time
  • Ability to talk on the phone and work with various computer tools and applications
  • Ability to type and compose written communication in various forms
  • Ability to lift 20+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
  • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.