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It Service Operations Jobs (NOW HIRING)

Gravity IT Resources

IT Operations Manager

Celebration, FL · On-site

$90 - $140/hr

Contract (Thru 6/30/28) We're seeking an experienced IT Operations Manager to lead day-to-day service delivery and operational support for a multi-site enterprise environment. This role manages a ...

New

Daten-IT-Service

Vertriebsmitarbeiter Außendienst IT Service (m/w/d) * Aufbau und Pflege von Kundenbeziehungen, Neukundenakquise im zugeordneten Vertriebsgebiet * Telefonische Vereinbarung von Besuchsterminen und ...

New

V-NET Consulting

Be Seen First

IT Service Desk Manager

Opa Locka, FL · On-site

$80K - $100K/yr

We are seeking a Service Desk Manager to lead our client support operations and drive excellence in ... Ensuring our technicians deliver exceptional customer experience across all Managed IT Services. ...

Prophecy Technologies

Warehouse IT Service Support

Hopedale, MA · On-site

$23.50 - $32.25/hr

Develop partnerships with Operations to understand the business activities, both current and future ... Respond to IT service phone calls, emails, and IMs promptly. * Adhere to IT policies and processes ...

Hitachi, Ltd.

IT Service Delivery Manager

Alamo, TN · On-site

From supporting daily operations to leading IT build projects and responding to cybersecurity ... How you'll make an impact * Lead IT service delivery for assigned factory sites * Serve as the ...

SAIC

IT Service Center Manager

Colorado Springs, CO · On-site

This is an on-site leadership role responsible for the day-to-day oversight and operational management of a multi-tiered IT Service Center team supporting Department of Defense (DoD) personnel. The ...

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All JobsIt Service Operations Jobs

It Service Operations information

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$35.5K

$78.6K

$131K

How much do it service operations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for it service operations in the United States is $78,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What is the difference between It Service Operations vs Network Support Specialist?

AspectIt Service OperationsNetwork Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, IT departments, service desksNetwork labs, client sites, enterprise networks
Employer & IndustryIT service providers, large corporationsTelecom, IT firms, enterprise organizations
Job FocusManaging IT services, incident resolution, process improvementNetwork setup, troubleshooting, performance monitoring

It Service Operations and Network Support Specialist roles overlap in technical skills and certifications but differ in scope. It Service Operations focuses on managing overall IT services and processes, while Network Support Specialists concentrate on network-specific troubleshooting and maintenance. Both roles are essential in IT environments, with distinct responsibilities aligned to their expertise areas.

What is the role of IT Service Operations?

IT Service Operations involves managing and maintaining an organization’s IT services to ensure they run efficiently and reliably. It includes tasks such as incident management, problem resolution, system monitoring, and implementing best practices like ITIL to support business needs. Professionals in this role often use tools like service desks and monitoring software to deliver continuous IT support.
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What cities are hiring for It Service Operations jobs?

Cities with the most It Service Operations job openings:

What are the most commonly searched types of It Service Operations jobs?

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What states have the most It Service Operations jobs?

States with the most job openings for It Service Operations jobs include:

It Service Operations jobs near you
Infographic showing various It Service Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $78,645 per year, or $37.8 per hour.

IT Operations Manager

Gravity IT Resources

Celebration, FL • On-site

$90 - $140/hr

Other

Posted 2 days ago

New

Job description

Job Title: IT Operations Manager
Job Location: Celebration, FL (On-Site)
Job Type: Contract (Thru 6/30/28)

We’re seeking an experienced IT Operations Manager to lead day-to-day service delivery and operational support for a multi-site enterprise environment. This role manages a technical team responsible for end-user support, incident response, systems availability, asset lifecycle activities, and continuous improvement of IT service management (ITSM) processes.

Key Responsibilities
  • Lead and coordinate daily activities of the technical operations team, including scheduling, workload management, monitoring, and incident response.
  • Ensure operational coverage and adherence to service level expectations (SLAs).
  • Monitor system performance and availability; drive timely troubleshooting and resolution.
  • Develop, implement, and maintain operational standards, procedures, and best practices.
  • Drive and mature IT service management processes, including:
    • Incident management
    • Problem management
    • Change management
    • Request fulfillment
  • Oversee deployment, configuration, and lifecycle management of IT assets (desktops, laptops, mobile devices, printers, servers).
  • Coordinate enterprise software rollouts, patching, upgrades, and update cycles.
  • Partner with infrastructure and application teams to support deployments and maintain stable operations.
  • Provide advanced technical support as needed (including network and telephony support and on-site support for remote troubleshooting efforts).
  • Lead, mentor, and develop supervisors, project leads, and technical staff (coaching, training plans, performance feedback).
  • Support business continuity and disaster recovery planning efforts.
  • Drive continuous improvement initiatives to improve service delivery and customer satisfaction.
  • Maintain strong documentation standards (solutions, resolutions, procedures, and knowledge articles).
Required Qualifications
  • 7+ years of progressive IT experience, including exposure to multi-platform enterprise environments
  • Demonstrated experience leading teams in an IT operations / service delivery capacity
  • Strong working knowledge of ITSM/ITIL-style processes (incident/problem/change/request)
  • Experience with endpoint support, hardware/software deployments, and patch management
  • Ability to manage competing priorities, meet deadlines, and operate with limited direction
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