The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that deliver IT services across BKF Engineers. Reporting to the Vice President of Technology ...
Quick apply
The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that deliver IT services across BKF Engineers. Reporting to the Vice President of Technology ...
Quick apply
The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that deliver IT services across BKF Engineers. Reporting to the Vice President of Technology ...
We are seeking an experienced IT Service Desk Supervisor to lead daily operations of a high-performing IT support team in a hybrid work environment. This role liaises with stakeholders of all levels ...
New
We are seeking an experienced IT Service Desk Supervisor to lead daily operations of a high-performing IT support team in a hybrid work environment. This role liaises with stakeholders of all levels ...
New
Hampton, VA · On-site
$90K - $100K/yr
Key Responsibilities * Lead IT Service Desk and end-user support operations. * Manage desktop deployment, technology asset lifecycle, software licensing, and vendor relationships. * Develop and track ...
Hampton, VA · On-site
$90K - $100K/yr
Key Responsibilities * Lead IT Service Desk and end-user support operations. * Manage desktop deployment, technology asset lifecycle, software licensing, and vendor relationships. * Develop and track ...
New York, NY · Hybrid
$125K - $155K/yr
Grade Level (for internal use): 12 S&P Global The role: Lead, IT Service Operations The location: Dalas, TX (hybrid - 2 days onsite per week) Role & Responsibility Summary: As a Cloud Engineer , you ...
New York, NY · Hybrid
$125K - $155K/yr
Grade Level (for internal use): 12 S&P Global The role: Lead, IT Service Operations The location: Dalas, TX (hybrid - 2 days onsite per week) Role & Responsibility Summary: As a Cloud Engineer , you ...
Princeton, NJ · Hybrid
$125K - $155K/yr
Grade Level (for internal use): 12 S&P Global The role: Lead, IT Service Operations The location: Dalas, TX (hybrid - 2 days onsite per week) Role & Responsibility Summary: As a Cloud Engineer , you ...
Princeton, NJ · Hybrid
$125K - $155K/yr
Grade Level (for internal use): 12 S&P Global The role: Lead, IT Service Operations The location: Dalas, TX (hybrid - 2 days onsite per week) Role & Responsibility Summary: As a Cloud Engineer , you ...
We are seeking an IT Service Operations Lead (EMEA&APAC) to join our Prague team in a fast-paced environment. This is a hybrid position , with a combination of remote work and on-site presence in our ...
We are seeking an IT Service Operations Lead (EMEA&APAC) to join our Prague team in a fast-paced environment. This is a hybrid position , with a combination of remote work and on-site presence in our ...
Helena, MT · On-site
The IT Process Manager is responsible for leading and optimizing IT Service Management (ITSM) operations and the end-to-end lifecycle of the organization's technology assets. This role drives ...
Helena, MT · On-site
The IT Process Manager is responsible for leading and optimizing IT Service Management (ITSM) operations and the end-to-end lifecycle of the organization's technology assets. This role drives ...
Olympia, WA · On-site
... operations of the IT Service team, including training, guidance, mentoring, and performance management • Ensure that all IT requests are handled in a timely and professional manner, and that ...
Olympia, WA · On-site
... operations of the IT Service team, including training, guidance, mentoring, and performance management • Ensure that all IT requests are handled in a timely and professional manner, and that ...
Rancho Santa Margarita, CA · On-site
$95 - $135/hr
Lead improvement initiatives that optimize IT service delivery and inform decisions affecting cross-functional IT operations. * Collaborate with IT and business teams across United States, Asia ...
Rancho Santa Margarita, CA · On-site
$95 - $135/hr
Lead improvement initiatives that optimize IT service delivery and inform decisions affecting cross-functional IT operations. * Collaborate with IT and business teams across United States, Asia ...
Westerville, OH · On-site
$100K - $140K/yr
Thorough understanding of ITIL and IT Service Management concepts * Familiar with industry leading ... Operations and Administration * Technology Refreshment and Replenishment Manage Cross functional ...
Westerville, OH · On-site
$100K - $140K/yr
Thorough understanding of ITIL and IT Service Management concepts * Familiar with industry leading ... Operations and Administration * Technology Refreshment and Replenishment Manage Cross functional ...
Oklahoma City, OK · On-site
$85 - $110/hr
## IT Service ManagerApplylocations: Oklahoma Citytime type: Full timeposted on: Posted 30+ Days ... Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or ...
New
Oklahoma City, OK · On-site
$85 - $110/hr
## IT Service ManagerApplylocations: Oklahoma Citytime type: Full timeposted on: Posted 30+ Days ... Serve as ETS point of contact for OU Health Operations for escalation of service interruptions or ...
New
ResponsibilitiesIT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
ResponsibilitiesIT Operations & Service Delivery * Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality ...
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
Vienna, VA · On-site
Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational ...
Build and maintain strong relationships with business and operations leaders to ensure IT services align with organizational priorities and user needs. * Act as a trusted advisor to business ...
Build and maintain strong relationships with business and operations leaders to ensure IT services align with organizational priorities and user needs. * Act as a trusted advisor to business ...
Responsibilities * IT Operations (24/7): Oversee round-the-clock IT operations to ensure continuous availability, monitoring, and rapid response across all critical systems and services. * Helpdesk ...
Responsibilities * IT Operations (24/7): Oversee round-the-clock IT operations to ensure continuous availability, monitoring, and rapid response across all critical systems and services. * Helpdesk ...
Secaucus, NJ · On-site
$123K - $150K/yr
About the Role IT Project Manager (Service Delivery) role oversees several key functions within the ... Service Improvement & Operational Excellence Plans * IT awareness & training for the End Users * IT ...
Secaucus, NJ · On-site
$123K - $150K/yr
About the Role IT Project Manager (Service Delivery) role oversees several key functions within the ... Service Improvement & Operational Excellence Plans * IT awareness & training for the End Users * IT ...
Rye, NY · On-site
$170K - $180K/yr
Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely ...
Rye, NY · On-site
$170K - $180K/yr
Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely ...
Manhattan, NY · On-site
$180 - $240/hr
Demonstrated success implementing and scaling IT service management platforms in large enterprise ... technical and operational tradeoffs * Collaborative mindset with a focus on building ...
New
Manhattan, NY · On-site
$180 - $240/hr
Demonstrated success implementing and scaling IT service management platforms in large enterprise ... technical and operational tradeoffs * Collaborative mindset with a focus on building ...
New
Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely ...
Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely ...
Salt Lake City, UT · On-site
$180 - $230/hr
What You'll Do As the Senior Director of IT Operations and Service, you will oversee and enhance all IT operations, ensure seamless IT service management, and streamline operational efficiency. Other ...
Salt Lake City, UT · On-site
$180 - $230/hr
What You'll Do As the Senior Director of IT Operations and Service, you will oversee and enhance all IT operations, ensure seamless IT service management, and streamline operational efficiency. Other ...
$35.5K - $44.2K
2% of jobs
$44.2K - $52.9K
13% of jobs
$59K is the 25th percentile. Wages below this are outliers.
$52.9K - $61.5K
14% of jobs
The median wage is $70K / yr.
$61.5K - $70.2K
22% of jobs
$70.2K - $78.9K
14% of jobs
$78.9K - $87.6K
8% of jobs
$90.6K is the 75th percentile. Wages above this are outliers.
$87.6K - $96.3K
9% of jobs
$96.3K - $105K
9% of jobs
$105K - $113.6K
6% of jobs
$113.6K - $122.3K
4% of jobs
$122.3K - $131K
0% of jobs
$35.5K
$78.6K
$131K
| Aspect | It Service Operations | Network Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, IT departments, service desks | Network labs, client sites, enterprise networks |
| Employer & Industry | IT service providers, large corporations | Telecom, IT firms, enterprise organizations |
| Job Focus | Managing IT services, incident resolution, process improvement | Network setup, troubleshooting, performance monitoring |
It Service Operations and Network Support Specialist roles overlap in technical skills and certifications but differ in scope. It Service Operations focuses on managing overall IT services and processes, while Network Support Specialists concentrate on network-specific troubleshooting and maintenance. Both roles are essential in IT environments, with distinct responsibilities aligned to their expertise areas.
Cities with the most It Service Operations job openings:
The most popular types of It Service Operations jobs are:
States with the most job openings for It Service Operations jobs include:

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 3 days ago
We are seeking a Director of IT Service & Operations to join our team at BKF Engineers!
The Director of IT Service & Operations is responsible for leading the teams, processes, and technologies that deliver IT services across BKF Engineers. Reporting to the Vice President of Technology & Information Systems, this role provides strategic leadership for IT service delivery, workplace technology, asset lifecycle management, procurement, and IT service management. The Director will build and lead a modern, scalable IT service organization, driving operational excellence, automation, and continuous improvement while delivering an exceptional employee experience for a geographically distributed workforce. As BKF continues to grow organically and through acquisitions, this position will play a key role in advancing a cloud-first, data-driven IT organization focused on reliability, security, consistency, and employee productivity.
Key Responsibilities:
Requirements
Preferred
Physical Demands:
Must be able to regularly talk, hear, and operate various IT devices. Occasional lifting of equipment up to 40 pounds may be required.
Work Conditions:
The Director of IT Service & Operations will primarily work in an office environment with occasional travel to other office locations. Routine office hours are expected, with flexibility needed for after-hours support during critical incidents or system upgrades.
Benefits
BKF Engineers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
BKF Engineers does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and a specific solicitation for the position or other approved engagement request for the position with BKF Engineers, BKF Engineers reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited submittals are done at the risk of the recruiter.
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