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Service Operations Engineer Jobs (NOW HIRING)

ITSC Secure Solutions

Operations Engineer

Aurora, CO · On-site

$100K - $110K/yr

Guided by our core values-Integrity Through Service and Commitment-ITSC places integrity, technical ... The Operations Engineer must be familiar with the technologies and technical programs that ...

Essel

Operations Engineer

Santa Maria, CA

$71.20K - $96.40K/yr

As an Operations Engineer, you will be responsible for ensuring the smooth operation of our ... Analyze system operations to identify opportunities for enhancing service quality and efficiency ...

Essel

Operations Engineer

Santa Maria, CA · On-site

$71.20K - $96.40K/yr

As an Operations Engineer, you will be responsible for ensuring the smooth operation of our ... Analyze system operations to identify opportunities for enhancing service quality and efficiency ...

Essel

Operations Engineer

Simi Valley, CA · On-site

$71.70K - $97K/yr

As an Operations Engineer, you will be responsible for ensuring the smooth operation of our ... Analyze system operations to identify opportunities for enhancing service quality and efficiency ...

Essel

Operations Engineer

Santa Maria, CA · On-site

$71.20K - $96.40K/yr

As an Operations Engineer, you will be responsible for ensuring the smooth operation of our ... Analyze system operations to identify opportunities for enhancing service quality and efficiency ...

Essel

Operations Engineer

Simi Valley, CA · On-site

$71.70K - $97K/yr

As an Operations Engineer, you will be responsible for ensuring the smooth operation of our ... Analyze system operations to identify opportunities for enhancing service quality and efficiency ...

Warner Bros. Discovery

Operations Engineer I

Atlanta, GA · On-site

$66.80K - $90.40K/yr

They monitor services and equipment for a wide variety of systems and technologies and coordinate ... The Operations Engineer will be expected to develop and grow in four main competencies:

Essel

Operations Engineer

Simi Valley, CA · On-site

$71.70K - $97K/yr

As an Operations Engineer, you will be responsible for ensuring the smooth operation of our ... Analyze system operations to identify opportunities for enhancing service quality and efficiency ...

Changeis

Cloud DevOps Engineer 2

$54 - $74/hr

Cloud DevOps Engineer 2 Remote Changeis, Inc. is seeking a Cloud DevOps Engineer 2 to support enterprise IT shared services operations within a cabinet-level federal agency environment . This role ...

Ceasars Entertainment

DevOps Engineer

Las Vegas, NV

$50.50 - $69/hr

We focus on building loyalty and value with our guests through a combination of impeccable service ... s Engineer or in a similar role * Strong knowledge of cloud platforms (AWS - strongly preferred)

Verra Mobility

Operations Engineer

Mesa, AZ

$69K - $93.30K/yr

The Operations Engineer is a key member of the Verra Command Center (VCC) engineering team, focused ... This position plays a critical role in enabling the VCC to achieve service excellence by developing ...

Caesars Entertainment

DevOps Engineer

Las Vegas, NV · On-site

$50.50 - $69/hr

Management and support of cloud services, container orchestration and scalable storage services ... s Engineer or in a similar role * Strong knowledge of cloud platforms (AWS - strongly preferred)

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How much do service operations engineer jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Engineer, and why are they important?

To thrive as a Service Operations Engineer, you need a solid understanding of IT infrastructure, troubleshooting, and incident management, typically supported by a degree in computer science or a related field. Familiarity with monitoring tools (like Nagios or Splunk), ticketing systems (such as ServiceNow), and relevant certifications (e.g., ITIL, CompTIA) is often required. Strong problem-solving abilities, effective communication, and a proactive approach to teamwork are standout soft skills for this role. These competencies ensure efficient service delivery, rapid incident resolution, and high system reliability in dynamic IT environments.

What are some common challenges faced by Service Operations Engineers and how can they be managed on the job?

Service Operations Engineers often encounter challenges such as managing urgent incidents, balancing multiple priorities, and ensuring minimal downtime for critical services. To manage these effectively, it's important to develop strong troubleshooting skills, maintain clear communication with both technical and non-technical teams, and follow established incident management protocols. Building robust documentation and collaborating closely with development and support teams can also help streamline operations and resolve issues more efficiently.

What are Service Operations Engineers?

Service Operations Engineers are IT professionals responsible for maintaining, monitoring, and improving the performance and reliability of an organization’s services and systems. They handle incident responses, troubleshoot technical issues, and ensure high availability of critical infrastructure. Their work often involves collaborating with other engineering teams to deploy updates, automate processes, and optimize service delivery. This role is crucial for minimizing downtime and ensuring a seamless experience for end users.
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Service Operations Engineer jobs near you
Infographic showing various Service Operations Engineer job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Service Operations Engineer

Service Operations Engineer

H2 Performance Consulting

Schenectady, NY • On-site

$67.20K - $90.90K/yr

Full-time

Posted 13 days ago

Job description

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify.
H2 Performance Consulting (H2) is seeking a Service Operations Engineer. The Service Operations Engineer will be embedded within the operational community, responsible for the modernization and sustainment of enterprise services and systems supporting PEO Digital.
The Service Operations Engineer responsibilities will include:
  • ?Support Service Design and Service Delivery planning and development using SAFe AGILE Methodologies.
  • Develop and provide guidance for best-practices for Service Lifecycle Management, as aligned to ITSM best practices.
  • Review technical data and specifications, such as design specifications, design changes, operating manuals, standard operating procedures (SOPs) or test packages for IT systems and develop improvement recommendations.
  • Serve as a technical SME and liaison between acquisition and operational environments.
  • Support architecture and engineering gap analysis.
  • Provide critical review of architecture and engineering related documentation.
  • Monitor service provider activities and contract compliance.
  • Coordinate with internal and external program stakeholder organizations, to include facilitating and/or leading stakeholder meetings.
  • Provide general documentation support, to include efficient knowledge management responsibilities and preparation of quality deliverables.
  • Potential Travel - CONUS 10-15%.

Qualifications and Education Requirements:
  • Active Secret Clearance Required, TS/SCI Clearance Preferred.
  • Education: Bachelor's Degree in Information Technology, Engineering or a related field or equivalent experience with a Navy or Department of Defense (DoD) or 7 years relevant experience.
  • Minimum 3 years' relevant experience.
  • Required Certifications: SEC+, ITIL 4.
  • Recommended Certifications: Azure Fundamentals (AZ-900).
  • The candidate should have good communication skills and the ability to work in a fast-paced, agile development environment with minimal supervision.
  • Detailed-oriented, self-driven, able to work well within a team that supports a fluid, dynamic environment.
  • You are a supportive and flexible team member open to leveraging new technologies, tools, and processes.
  • Ability to think independently with minimal oversight, as well as demonstrate exceptional written and oral communications skills.
  • Familiar with the SAFe Agile Framework.
  • Familiar with Enterprise Cloud Solutions.
  • Must be proficient in M365 capabilities.

Candidates may submit their resume to the career section of our company website at http://www.h2pc.com. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

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