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It Problem Manager Jobs in Michigan (NOW HIRING)

IT Co-Op

Novi, MI · On-site

$14.25 - $18.75/hr

Ability to manage multiple tasks and work both independently and in a team environment Skills and ... 000 problem solvers who are fostering a culture of innovation by leveraging the diverse ...

Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...

Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...

... problem requests through the work order system, and work with customers to resolve issues in ... Global Warranty Management) and enterprise data environments (e.g. data lakes, cloud platforms like ...

... Management System, BI tools, data warehouses) Champion continuous improvement within the warranty ... problem requests through the work order system, and work with customers to resolve issues in ...

Showing results 21-40

It Problem Manager information

See Michigan salary details

$17.4K

$65.1K

$120.3K

How much do it problem manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it problem manager in Michigan is $65,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $78,400.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are popular job titles related to It Problem Manager jobs in Michigan?

For It Problem Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for It Problem Manager jobs?

Cities in Michigan with the most It Problem Manager job openings:

Infographic showing various It Problem Manager job openings in Michigan as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $65,124 per year, or $31.3 per hour.

IT Project Manager Privacy & Security IT

Apidel Technologies

Rochester, MI • On-site

Other

Posted 16 days ago


Job description

Job Title: Project Manager – Privacy & Security IT

Location: Rochester Hills, MI 48309
Work Arrangement: Hybrid (Candidates must reside in Michigan; onsite presence may be required at least once per week)
Potential for Conversion: Yes

Position Overview

We are seeking an experienced Project Manager to lead and manage complex Privacy & Security IT initiatives. This role will be responsible for driving end-to-end project execution, coordinating cross-functional stakeholders, and ensuring successful delivery of strategic integration and operational initiatives. The ideal candidate will possess strong leadership, communication, and project planning skills, with experience managing large-scale, multi-stakeholder projects in research, healthcare, or related environments.

Key Responsibilities

  • Lead end-to-end integration of animal research programs across multiple institutions.
  • Develop and execute integration roadmaps encompassing governance, operations, compliance, and infrastructure alignment.
  • Coordinate cross-functional teams including veterinary services, IACUC, research administration, facilities, and other stakeholders.
  • Conceptualize project objectives and develop comprehensive project plans, including scope, timelines, deliverables, resource allocation, risk assessments, and contingency strategies.
  • Establish project priorities and continuously monitor project status to ensure milestones are achieved.
  • Provide regular written and verbal updates to leadership and stakeholders, communicating progress, risks, findings, recommendations, and key decisions.
  • Identify, analyze, and resolve project-related issues, conflicts, and challenges in a timely and effective manner.
  • Assess current-state operations and identify opportunities for process alignment, optimization, and efficiency improvements.
  • Develop and implement unified policies while ensuring compliance with applicable regulatory requirements, including USDA, AAALAC, and OLAW standards.
  • Establish and maintain project schedules, resource plans, risk mitigation strategies, and budget considerations where applicable.
  • Facilitate communication between stakeholders and leadership to support informed decision-making.
  • Lead organizational change management efforts and promote collaboration across integrated teams.
  • Conduct post-implementation reviews and support continuous improvement initiatives.

Required Qualifications

  • Bachelor’s degree required; Master’s degree preferred.
  • Minimum of 5 years of project management experience in research, healthcare, or a related field.
  • Demonstrated experience managing complex projects involving multiple stakeholders and cross-functional teams.
  • Strong project planning, organizational, and execution skills.
  • Excellent communication, presentation, leadership, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage competing priorities in a fast-paced environment.

Preferred Qualifications

  • Knowledge of animal research regulatory frameworks and compliance requirements.
  • Experience working with USDA, AAALAC, OLAW, or similar regulatory organizations.
  • Experience leading integration, transformation, or organizational change

Apidel Technologies logo

About Apidel Technologies

Sourced by ZipRecruiter

We understand that attracting, qualifying, placing, and retaining the best candidates for our clients requires exceptional talent. That’s why our highly skilled and dedicated recruitment team works tirelessly to develop lifelong associations with all candidates and clients. We prioritize helping our employees achieve their career goals while providing effective staffing solutions to our clients and candidates. At Apidel, we believe in simple yet established core values that are ingrained within each member of our team. These values are time and again illustrated in our approach to employees, candidates, and clients. Our unwavering belief that our core values of integrity, client satisfaction, innovation, and intellect distinguish us from our competitors is what drives us forward. We remain focused on improving and sustaining a measurable client satisfaction program that has created an organizational culture where our associates provide world-class service every day.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Plainfield, IL, US

Year founded

2012