... problem management * Proven vendor management and stakeholder communication skills About PROLIM Corporation PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions ...
... problem management * Proven vendor management and stakeholder communication skills About PROLIM Corporation PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions ...
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... Problem solver * Reliable internet connection Good To Have: * Bachelor's degree * Call center ...
Quick apply
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... Problem solver * Reliable internet connection Good To Have: * Bachelor's degree * Call center ...
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... Problem solver * Reliable internet connection Good To Have: * Bachelor's degree * Call center ...
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... Problem solver * Reliable internet connection Good To Have: * Bachelor's degree * Call center ...
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... Problem solver * Reliable internet connection Good To Have: * Bachelor's degree * Call center ...
Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to ... Problem solver * Reliable internet connection Good To Have: * Bachelor's degree * Call center ...
Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...
Quick apply
Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...
IT Fulfillment Specialist
Southfield, MI · On-site
Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...
IT Fulfillment Specialist
Southfield, MI · On-site
Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...
IT Fulfillment Specialist
$57K - $65K/hr
Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...
IT Fulfillment Specialist
$57K - $65K/hr
Job summary The IT Fulfillment Specialist is responsible for executing end-to-end IT service ... Maintains reliable asset records and manages stock effectively. * Problem Solving: Troubleshoots ...
Identifies potential escalations and proactively alerts management as needed. * Partners, as required, with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary ...
Identifies potential escalations and proactively alerts management as needed. * Partners, as required, with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary ...
Identifies potential escalations and proactively alerts management as needed. * Partners, as required, with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary ...
Identifies potential escalations and proactively alerts management as needed. * Partners, as required, with other IT teams as appropriate to ensure problem resolution is obtained and, if necessary ...
IT Tools Engineer
Auburn Hills, MI · On-site
... Management System, BI tools, data warehouses) Champion continuous improvement within the warranty ... problem requests through the work order system, and work with customers to resolve issues in ...
IT Tools Engineer
Auburn Hills, MI · On-site
... Management System, BI tools, data warehouses) Champion continuous improvement within the warranty ... problem requests through the work order system, and work with customers to resolve issues in ...
IT Tools Engineer
Auburn Hills, MI · On-site
... problem requests through the work order system, and work with customers to resolve issues in ... Global Warranty Management) and enterprise data environments (e.g. data lakes, cloud platforms like ...
IT Tools Engineer
Auburn Hills, MI · On-site
... problem requests through the work order system, and work with customers to resolve issues in ... Global Warranty Management) and enterprise data environments (e.g. data lakes, cloud platforms like ...
Demonstrate strong problem-solving skills and provide production support to business with primary ... Qualifications Qualifications: * 12+ years of overall IT experience and a minimum * 5+ years of ...
Demonstrate strong problem-solving skills and provide production support to business with primary ... Qualifications Qualifications: * 12+ years of overall IT experience and a minimum * 5+ years of ...
Excellent communication, organizational, and problem-solving skills. * Ability to work ... Manage user accounts, email systems, and security protocols. * Oversee technology inventory and ...
Excellent communication, organizational, and problem-solving skills. * Ability to work ... Manage user accounts, email systems, and security protocols. * Oversee technology inventory and ...
Analytical abilities and aptitude in problem-solving * Excellent written and verbal communication skills * Proficiency in MS Office About Detroit IT Detroit IT is a managed service provider with ...
Quick apply
Analytical abilities and aptitude in problem-solving * Excellent written and verbal communication skills * Proficiency in MS Office About Detroit IT Detroit IT is a managed service provider with ...
SAP Application Service Management Lead
Allen Park, MI · On-site
$129K - $244K/yr
Qualifications: * 12+ years of overall IT experience and a minimum * 5+ years of relevant SAP ... Serve as the primary point of contact for Incident Management, Request Management, Problem ...
SAP Application Service Management Lead
Allen Park, MI · On-site
$129K - $244K/yr
Qualifications: * 12+ years of overall IT experience and a minimum * 5+ years of relevant SAP ... Serve as the primary point of contact for Incident Management, Request Management, Problem ...
With a vision to be the world's most trusted financial group, it's part of our culture to put ... Ensures that all problem incidents are properly documented and escalated as per department ...
With a vision to be the world's most trusted financial group, it's part of our culture to put ... Ensures that all problem incidents are properly documented and escalated as per department ...
... Problem Management.. 3. Create utilities industry specific solution designs to plan define and ... IT principles, methods, and practices in the Utility area. 10. Must have strong analytical and ...
New
... Problem Management.. 3. Create utilities industry specific solution designs to plan define and ... IT principles, methods, and practices in the Utility area. 10. Must have strong analytical and ...
New
Business analyst
Lansing, MI · On-site
Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ...
Business analyst
Lansing, MI · On-site
Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ...
Sr. Technical Account Manager
Novi, MI · On-site
Taking a problem management approach, find opportunities for improvement initiatives * Partner with customer's IT and design groups to ensure successful and efficient installation, licensing, and ...
Sr. Technical Account Manager
Novi, MI · On-site
Taking a problem management approach, find opportunities for improvement initiatives * Partner with customer's IT and design groups to ensure successful and efficient installation, licensing, and ...
It Problem Manager information
See Michigan salary details
$17.4K - $26.8K
5% of jobs
$26.8K - $36.1K
18% of jobs
$38.5K is the 25th percentile. Wages below this are outliers.
$36.1K - $45.5K
7% of jobs
$45.5K - $54.8K
13% of jobs
The median wage is $58.4K / yr.
$54.8K - $64.2K
18% of jobs
$64.2K - $73.5K
13% of jobs
$74.8K is the 75th percentile. Wages above this are outliers.
$73.5K - $82.9K
9% of jobs
$82.9K - $92.2K
7% of jobs
$92.2K - $101.6K
3% of jobs
$101.6K - $110.9K
4% of jobs
$110.9K - $120.3K
2% of jobs
$17.4K
$65.1K
$120.3K
How much do it problem manager jobs pay per year?
As of Jul 23, 2026, the average yearly pay for it problem manager in Michigan is $65,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $78,400.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?
To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.
How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?
An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.
What is the difference between It Problem Manager vs It Service Desk Analyst?
| Aspect | It Problem Manager | It Service Desk Analyst |
|---|---|---|
| Primary Role | Identify, analyze, and resolve root causes of IT problems to prevent future incidents | Handle initial user requests, troubleshoot basic issues, and escalate complex problems |
| Certifications | ITIL Foundation, sometimes Problem Management certifications | ITIL Foundation, CompTIA A+ often preferred |
| Work Environment | Typically in IT operations or support teams, focusing on problem resolution | Frontline support, interacting directly with end-users |
| Focus | Proactive problem management and process improvement | Reactive incident handling and customer service |
The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.
What are IT Problem Managers?
IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What are popular job titles related to It Problem Manager jobs in Michigan? For It Problem Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching It Problem Manager jobs in Michigan look for? The top searched job categories for It Problem Manager jobs in Michigan are:
- Saas Project Manager
- Telecommute Junior Customer Success Manager
- Client Success Executive
- Client Success Manager Hybrid
- Flexible Customer Success Manager Remote
- Director Client Success
- Day Shift Bmc Client Management
- Manager Of Customer Success
- Flex Time Customer Success Manager Remote
- Technical Onboarding Manager
What cities in Michigan are hiring for It Problem Manager jobs? Cities in Michigan with the most It Problem Manager job openings:
IT Technical Support Transition & Knowledge Transfer Manager
Detroit, MI • On-site
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
PROLIM (www.prolim.com) is currently seeking Senior IT Technical Support Transition & Knowledge Transfer Managerfor one of our top Client for Location: Detroi, MI. Qualified candidates can directly send your updated resume and contact info via email: vishal.tigalannavar@prolim.com
Seeking an experienced IT Technical Transition Manager to lead vendor-to-internal technical support transitions and knowledge transfer for a large-scale IT modernization program. This role ensures operational readiness, compliance, and smooth handoff of critical systems.
Key Responsibilities:
Required Skills & Experience:
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.
Seeking an experienced IT Technical Transition Manager to lead vendor-to-internal technical support transitions and knowledge transfer for a large-scale IT modernization program. This role ensures operational readiness, compliance, and smooth handoff of critical systems.
Key Responsibilities:
- Lead execution of IT technical support transition plans
- Enforce vendor exit and knowledge transfer requirements
- Coordinate cross-functional technical teams and stakeholders
- Ensure documentation, security compliance, and disaster recovery preparedness
- Manage risks, scope, deliverables, and schedules
- Participate in Agile/Scrum ceremonies and collaborate with developers
Required Skills & Experience:
- 5+ years IT transition management experience, including matrix management
- 3-5+ years in IT management, technical program management, or operations leadership
- Strong knowledge of .NET architectures and Microsoft Azure (App Services, SQL, Storage, Key Vault, DevOps CI/CD)
- Experience with ITIL-aligned service management, incident/change/problem management
- Proven vendor management and stakeholder communication skills
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.