1

It Operations Coordinator Jobs in Rochester, NY (NOW HIRING)

PD&IT Financial Senior Analyst

Rochester, NY · On-site

$82K - $103K/yr

Manages purchasing relationship with Data Center IT related vendors by coordinating the purchases with IT Operations personnel and the vendor as well as entering and updating the vendor tables in ...

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay ... Strong understanding of help desk and field service operations, including ticket flow, dispatching ...

IT Service Coordinator

Fairport, NY · Hybrid

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay ... Strong understanding of help desk and field service operations, including ticket flow, dispatching ...

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay ... Strong understanding of help desk and field service operations, including ticket flow, dispatching ...

IT Project Manager

Rochester, NY

$97K - $114K/yr

This position is responsible for comprehensive coordination, detailed status reporting, risk management, and ensuring the timely delivery of project milestones and final deliverables. The IT Project ...

Director, Operations & Finance DIRECT REPORTS: Information Technology Group ESSENTIAL FUNCTIONS: * Manages IT Services department by directing and coordinating activities consistent with established ...

Director, Operations & Finance DIRECT REPORTS: Information Technology Group ESSENTIAL FUNCTIONS: * Manages IT Services department by directing and coordinating activities consistent with established ...

Director, IT Services

Rochester, NY · On-site

$125K - $165K/yr

Director, Operations & Finance DIRECT REPORTS: Information Technology Group ESSENTIAL FUNCTIONS: * Manages IT Services department by directing and coordinating activities consistent with established ...

Showing results 21-40

It Operations Coordinator information

See Rochester, NY salary details

$13

$24

$37

How much do it operations coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it operations coordinator in Rochester, NY is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Coordinator, and why are they important?

To thrive as an IT Operations Coordinator, you need a solid understanding of IT systems, project coordination, and troubleshooting, often supported by a degree in information technology or related field. Familiarity with IT service management tools (such as ServiceNow), network monitoring systems, and certifications like ITIL are commonly required. Strong organizational skills, effective communication, and the ability to manage multiple priorities are standout soft skills for this role. These skills ensure the smooth operation of IT services, minimize downtime, and support efficient collaboration across technical and business teams.

What is an IT Operations Coordinator?

IT Operations Coordinators are professionals who oversee and support the day-to-day functioning of an organization's IT systems. They manage routine maintenance, coordinate between different IT teams, and ensure that hardware, software, and network services run smoothly. Their responsibilities often include troubleshooting technical issues, monitoring system performance, and assisting with IT projects. By serving as a bridge between technical staff and other departments, they help maintain efficiency and minimize downtime across the organization.

How does an IT Operations Coordinator typically interact with other departments to support business objectives?

As an IT Operations Coordinator, you will frequently collaborate with various departments such as HR, finance, and customer support to ensure their technology needs are met efficiently. This involves coordinating service requests, managing incident escalations, and communicating updates about system changes or outages. Building strong relationships and understanding each department’s workflows are crucial, as you act as a bridge between IT and the rest of the organization. Effective communication and problem-solving skills are essential for aligning IT solutions with business goals and ensuring minimal disruption to daily operations.
What are the most commonly searched types of It Operations jobs in Rochester, NY? The most popular types of It Operations jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for It Operations Coordinator jobs? Cities near Rochester, NY with the most It Operations Coordinator job openings:
Infographic showing various It Operations Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,825 per year, or $24.4 per hour.

PD&IT Financial Senior Analyst

Paychex

Rochester, NY • On-site

$82K - $103K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

219th of 481 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

Monitors, tracks, analyzes and reports on Data Center operating and capital plans to Management to assist in decision making. Monitors the internal IT asset inventory and vendor contract compliance, vendor management, financial analysis and reporting.


Responsibilities
  • Responsible for working with all levels of management concerning the Data Center Operating and Capital planning and forecasting to control expenditures and provide data to assist in decision making.
  • Maintains detailed cost tracking systems by account on each vendor and contract to facilitate accurate forecasting to be used in meeting company financial goals and responsible for expense and invoice validation for Data Center purchases.
  • Acts as a lead and focal point between IT Financial/Contract Management and Finance Department in regards to prepaid expensing, variance analysis, financial statement review and forecasting. Responsible to evaluate and review Data Center expenses relating to non-labor spending to determine appropriate maintenance coverage at the lowest possible cost.
  • Provides detailed analysis outlining vendor pricing and operating impacts to assist Management in the decision making process regarding vendor selection. This includes mentoring and training department employees (IT Financial/Contract Management Specialists and Analysts) regarding accounting policies surrounding the Data Center financials and hardware purchasing strategies to ensure policies and practices are maintained.
  • Maintains all records relating to vendor contracts and software / hardware purchases to insure that Paychex complies with all legal aspects of it’s relationships with third parties. This includes license compliance, hardware disposals, contract termination and release conditions.
  • Creates and enforces policies and procedures utilized by IT Operations relating to IT product acquisition and use. Provides review and control of Mutual Non-Disclosure and related internal controls to management in order to facilitate IT governance and compliance mandates.
  • Tracks the physical location of IT Server, Server Software and Storage assets in the Service Center database. Provides timely reporting of asset status, location and any other related attributes to assure proper control.
  • Audits datacenter facilities records to validate the accuracy of our hardware data against what has been deployed to that facility.
  • Audits license deployment against licenses purchased to assure proper controls.
  • Interfaces with and participates in configuration management implementation and structure management teams to insure that the IT Financial/Contract Management department objectives are in alignment with IT deliverables.
  • Maintains, tracks and reviews contact and related financial information on all Data Center related IT vendors doing business with Paychex to determine vendor stability.
  • Manages purchasing relationship with Data Center IT related vendors by coordinating the purchases with IT Operations personnel and the vendor as well as entering and updating the vendor tables in Service Center for control purposes.
  • Responsible for creating vendor management Service Level Agreements which will provide minimum requirements for discounting, product roadmap reviews, account reviews, support quality and overall performance. This will also include generating vendor metric reports which will be used as feedback to our vendors for improvements.
  • Negotiates all price breaks by coordinating purchases with month end or other significant purchasing deadlines and notifies Supply Management to initiate purchase orders.
  • Works with Management to set a strategic purchasing plan and executes cost reductions based on the plan for expense control.
  • Responsible to approve invoices up to $25,000 in adherence with Corporate accounting practices.
  • Researches variance to budget concerns as well as any financial transactions that impact IT related accounts. Answers general ledger questionnaires from Accounting by providing details behind purchases to assist in cost controls.
  • Creates and maintains operating budget information for the Data Center and PC Management cost centers to assure that these budgets are monitored. Works with Financial Planning and Analysis department during the budget process and provides cost center specific analysis regarding capital deployment planning and operating related expenses for IT purchases.
  • Responsible for researching, analyzing and producing IT operating and capital financial reports to provide management with forecasts for remaining fiscal year and future years. This will include variance analysis, highlighting operating savings and presentation of the results to senior management for cost controls.
  • Reviews all IT Data Center related change requests for accuracy and to check for “in budget” status. Tracks all IT related budget initiatives in Service Center database for review and reporting in support of cost controls.

Qualifications
  • Bachelor's Degree in Business/Accounting - Preferred
  • 5 years of experience in Accounting/ Purchasing, vendor management, negotiating, financial reporting and analysis.
  • Forecasting - Preferred
  • Management - Preferred
  • Communication - Preferred
  • Leadership - Preferred
  • Microsoft Excel - Preferred
  • Financial Analysis - Preferred
  • Finance - Preferred
  • Accounting - Preferred
  • Financial Statements - Preferred
  • Financial Modeling - Preferred
  • Financial Planning - Preferred
  • Variance Analysis - Preferred
  • Financial Data - Preferred
  • Economics - Preferred
  • Data Analysis - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $78,700.00 - $118,900.00 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • Bachelor's Degree in Business/Accounting - Preferred
      • 5 years of experience in Accounting/ Purchasing, vendor management, negotiating, financial reporting and analysis.
      • Forecasting - Preferred
      • Management - Preferred
      • Communication - Preferred
      • Leadership - Preferred
      • Microsoft Excel - Preferred
      • Financial Analysis - Preferred
      • Finance - Preferred
      • Accounting - Preferred
      • Financial Statements - Preferred
      • Financial Modeling - Preferred
      • Financial Planning - Preferred
      • Variance Analysis - Preferred
      • Financial Data - Preferred
      • Economics - Preferred
      • Data Analysis - Preferred
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Paychex logo

    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media