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It Operations Coordinator Jobs in Rochester, NY (NOW HIRING)

LaBella Associates

Operations Coordinator

Rochester, NY · On-site

$65K - $75K/yr

We are currently hiring a full-time (40 hours/week) Divisional Operations Coordinator in our ... Maintain and organize divisional files, records, financial information and documentation to ensure ...

LaBella Associates

Operations Coordinator

Rochester, NY

$65K - $75K/yr

We are currently hiring a full-time (40 hours/week) Divisional Operations Coordinator in our ... Maintain and organize divisional files, records, financial information and documentation to ensure ...

LaBella Associates

Operations Coordinator

Rochester, NY · On-site

$65K - $75K/yr

We are currently hiring a full-time (40 hours/week) Divisional Operations Coordinator in our ... Maintain and organize divisional files, records, financial information and documentation to ensure ...

Entre Computer Services

Director of IT

Rochester, NY · On-site

Lead and manage IT operations, infrastructure, networking, cybersecurity, and software development teams. Design, implement, and maintain secure, scalable, and highly available network infrastructure.

Paychex

PD&IT Financial Senior Analyst

Rochester, NY · On-site

$82K - $103K/yr

Manages purchasing relationship with Data Center IT related vendors by coordinating the purchases with IT Operations personnel and the vendor as well as entering and updating the vendor tables in ...

Paychex

PD&IT Financial Senior Analyst

Rochester, NY · On-site

$82K - $103K/yr

Manages purchasing relationship with Data Center IT related vendors by coordinating the purchases with IT Operations personnel and the vendor as well as entering and updating the vendor tables in ...

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It Operations Coordinator information

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How much do it operations coordinator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for it operations coordinator in Rochester, NY is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.55 per hour, depending on experience, location, and employer.

What is the wage of an Operations Coordinator?

The average salary for an IT Operations Coordinator typically ranges from $50,000 to $75,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced coordinators with certifications or specialized skills can earn higher wages.

What are the key skills and qualifications needed to thrive as an IT Operations Coordinator, and why are they important?

To thrive as an IT Operations Coordinator, you need a solid understanding of IT systems, project coordination, and troubleshooting, often supported by a degree in information technology or related field. Familiarity with IT service management tools (such as ServiceNow), network monitoring systems, and certifications like ITIL are commonly required. Strong organizational skills, effective communication, and the ability to manage multiple priorities are standout soft skills for this role. These skills ensure the smooth operation of IT services, minimize downtime, and support efficient collaboration across technical and business teams.

What does an IT coordinator do?

An IT Operations Coordinator manages and supports an organization’s IT infrastructure, including hardware, software, and network systems. They coordinate IT projects, troubleshoot technical issues, and ensure system security and efficiency, often using tools like ticketing systems and monitoring software.

What does an Operations Coordinator do?

An Operations Coordinator manages daily business activities to ensure efficient workflow, often handling tasks such as scheduling, communication, and process improvement. They coordinate between departments, support project execution, and may use tools like spreadsheets or project management software to track progress.

What jobs in the US pay 300,000 a year?

In IT, senior roles such as Chief Information Officer (CIO), IT Director, and certain specialized consultants can earn $300,000 or more annually, especially with extensive experience, certifications, and leadership responsibilities. High-paying tech roles often require advanced skills in cybersecurity, cloud computing, or enterprise systems, and may involve managing large teams or strategic planning.

What are IT Operations Coordinators?

IT Operations Coordinators are professionals who oversee and support the day-to-day functioning of an organization's IT systems. They manage routine maintenance, coordinate between different IT teams, and ensure that hardware, software, and network services run smoothly. Their responsibilities often include troubleshooting technical issues, monitoring system performance, and assisting with IT projects. By serving as a bridge between technical staff and other departments, they help maintain efficiency and minimize downtime across the organization.

How does an IT Operations Coordinator typically interact with other departments to support business objectives?

As an IT Operations Coordinator, you will frequently collaborate with various departments such as HR, finance, and customer support to ensure their technology needs are met efficiently. This involves coordinating service requests, managing incident escalations, and communicating updates about system changes or outages. Building strong relationships and understanding each department’s workflows are crucial, as you act as a bridge between IT and the rest of the organization. Effective communication and problem-solving skills are essential for aligning IT solutions with business goals and ensuring minimal disruption to daily operations.
What are the most commonly searched types of It Operations jobs in Rochester, NY? The most popular types of It Operations jobs in Rochester, NY are:
What job categories do people searching It Operations Coordinator jobs in Rochester, NY look for? The top searched job categories for It Operations Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for It Operations Coordinator jobs? Cities near Rochester, NY with the most It Operations Coordinator job openings:
It Operations Coordinator jobs near you
Infographic showing various It Operations Coordinator job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $50,903 per year, or $24.5 per hour.

IT Operations Analyst

CooperCompanies

West Henrietta, NY • On-site

Full-time

Posted 24 days ago

Job description


At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com
  • This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
  • This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance.

Job Summary:
Ensure that all operational IT related service needs are delivered while following all security and compliance procedures.
Responsibilities
  • Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends.
  • Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition.
  • Administers enterprise class IT systems and tools, including highly virtualized client computing environments.
  • Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
  • Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley).
  • Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training.
  • Promotes user adherence to the organization's IT policies.
  • Collaborate with specialized teams supporting the client computing infrastructure and systems.
  • Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors
  • Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's
  • While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool.
  • Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software.
  • Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management.
  • Escalate tickets in accordance with IT procedures. .
  • Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials.
  • Participates in the IT Operations out of hours support rotation.

Travel Requirements: Occasional travel to other sites (<10%).
Qualifications
Knowledge, Skills and Abilities:
  • Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Technical knowledge of mobile devices (smart phones, tablets, etc.).
  • Ability to read and understand technical manuals, procedural documentation, and guides.
  • Ability to conduct research into technical problems and products as required.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation, at ease liaising with all levels of the business.
  • Comprehensive written, verbal, and interpersonal communication skills.
  • Ability to present ideas in business and customer-friendly language.
  • Proficient in conducting group and/or individual user training.
  • Ability to effectively organize, prioritize and execute tasks in a high-pressure environment.
  • Extremely team-oriented and skilled in working within a collaborative environment.
  • Ability to collaborate with resources within multiple business support teams.

Work Environment:
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, hand tools, and to handle other computer components.
  • Lifting and transporting of moderate to heavy objects, such as computers and peripherals.

Experience:
  • Extensive support experience with current client computing operating systems and applications.
  • Familiarity with the principles of ITIL Service Management.
  • Proven track record of delivering against SLAs and Service Management targets.
  • Experience supporting hardware including laptops, desktops, mobile devices, peripherals etc.
  • Familiarity with IT procurement processes preferred.
  • Experience of supporting project implementations.

Education:
  • College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience.
  • Certifications and professional qualifications etc.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $25.67 and $31.22 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
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