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It Operation Manager Jobs (NOW HIRING)

Deutsche Leasing AG

$70.64 - $94.18/hr

Lösungsorientierung und Fairness − im Bereich Bereich Entwicklung & Organisation, Team IT Betrieb BHS suchen wir für die BHS am Standort Bad Vilbel ab sofort in Vollzeit Verstärkung: Service ...

LIBERTY DENTAL

Ability to manage multiple priorities and projects in a dynamic environment. Technical Skills ... IT Operational Analyst : Independent contributor serving as a liaison between business and IT teams ...

ConAm Management

IT Support Specialist

San Diego, CA · On-site

$28 - $32/hr

Collaborate with the IT Operation Manager and team members to provide regular status updates and ensure alignment of support activities * Create and maintain documentation of IT processes, procedures ...

US Metro Bank

IT Operations Engineer

Los Angeles, CA · On-site

$65K - $85K/yr

Managing the day-to-day operations of computer networks. * Develop training materials and ... Collaborate with other IT Operation teammates ensuring that they are equipped with the necessary ...

CONAM

IT Support Specialist

San Diego, CA · On-site

$28 - $32/hr

Collaborate with the IT Operation Manager and team members to provide regular status updates and ensure alignment of support activities * Create and maintain documentation of IT processes, procedures ...

Apex Informatics

IT Program Manager

$118K - $119K/yr

Technical Program Manager - Enterprise Systems, Infrastructure, & IT Operation Locations: Palo Alto, CA (3 days in office, 2 days remote) Contract on W2 Roles and Responsibilities: * ?Lead end-to-end ...

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It Operation Manager information

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How much do it operation manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for it operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is an IT operation manager?

IT Operation Managers are professionals responsible for overseeing and managing the daily operations of an organization's information technology department. They ensure that IT services and infrastructure run smoothly, handle system and network administration, and address technical issues as they arise. Their role often includes managing IT staff, coordinating projects, implementing best practices, and ensuring compliance with security and regulatory standards. They play a crucial role in supporting business operations by maintaining reliable and efficient IT systems.

What are the key skills and qualifications needed to thrive as an IT operation manager?

To thrive as an IT Operations Manager, you need a solid background in IT infrastructure management, network administration, and project management, usually supported by a degree in computer science or a related field. Familiarity with ITIL frameworks, cloud platforms like AWS or Azure, and certifications such as CompTIA, Cisco, or PMP are commonly required. Strong leadership, communication, and problem-solving skills set exceptional candidates apart in this role. These skills ensure efficient IT operations, minimize downtime, and align technology initiatives with business goals.

What are some common challenges IT operation managers face when overseeing cross-functional teams?

IT Operation Managers often coordinate efforts among various departments, such as development, security, and support. A key challenge is ensuring clear communication and alignment on priorities, especially when teams have competing deadlines or objectives. Balancing resource allocation, managing incident response, and maintaining service level agreements can also require strong organizational skills. Building collaborative relationships and setting up regular check-ins are effective strategies to overcome these challenges and keep projects on track.

What is the difference between It Operation Manager vs Network Administrator?

AspectIT Operation ManagerNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains network infrastructure, configures hardware/software
Employer & Industry UsageCorporate IT departments, large organizationsIT service providers, corporate networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network setup and maintenance

The IT Operation Manager and Network Administrator roles share some certifications and work environments but differ mainly in scope. The IT Operation Manager oversees broader IT services and strategic planning, while the Network Administrator focuses specifically on network infrastructure and maintenance. Both roles are essential in corporate IT settings, but their responsibilities and career paths differ based on organizational needs.

Is IT operation manager a high paying job?

An IT Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. They often have strong technical skills, certifications, and management responsibilities, which can contribute to higher compensation compared to other IT roles.

What does an IT operations manager do?

An IT operations manager oversees the daily functioning of an organization’s IT infrastructure, including networks, servers, and systems. They coordinate IT teams, implement policies, ensure system security, and optimize technology performance to support business objectives.

What is the difference between IT manager and IT operations manager?

An IT Operations Manager oversees the daily functioning of an organization's IT infrastructure, including network, hardware, and software systems, ensuring smooth operations and incident resolution. An IT Manager typically has broader responsibilities, including strategic planning, project management, and aligning IT goals with business objectives, often managing teams and budgets. Both roles require technical knowledge, but the Operations Manager focuses more on operational stability, while the IT Manager emphasizes planning and leadership.
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It Operation Manager jobs near you
Infographic showing various It Operation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $74,718 per year, or $35.9 per hour.

Special Project's Operation Manager

Tenderloin Neighborhood Development Corporation

San Francisco, CA • On-site

$55.49 - $60.38/hr

Full-time

Re-posted 3 days ago

Job description

TITLE: Special Project's Operation Manager
REPORTS TO: Director of Property Operations
DEPARTMENT: Property Management
STATUS: Regular, full-time
FLSA STATUS: Non-Exempt
WAGE RANGE: $55.49 - $60.38/Hour
GRANT FUNDED: No
UNION POSITION: No
LOCATION: 145 Taylor Street, San Francisco, CA 94102
SCHEDULE: Hybrid; 3-4 days in office
SUMMARY
The Property Operations Special Project Manager will oversee and manage special projects within the property operations department. This role includes responsibilities for waitlist management, ONE system management, CIR management, and driving operational improvements for properties with financial deficits. The ideal candidate will have strong project management skills, a keen eye for detail, and the ability to work collaboratively across departments.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
ESSENTIAL DUTIES
Strategic Project Leadership:
  • Lead planning, execution, and oversight of department-wide special projects or program launches assigned by the Director of Property Operations (DPO).
  • Coordinate activities with property operations leadership projects will include ERAP initiatives, external partners property visits, department wide staff events, coordinating department wide training, DPO tours, and other assigned activities as they arise.

Legal Case Oversight & Stipulated Agreements:
  • Monitor all active legal cases in coordination with General Managers, Legal Counsel, and the DPO.
  • Track Stipulated Agreements with staff to ensure compliance with payment terms and timelines.
  • Identify non-compliance and coordinate necessary escalations.
  • Ensure accurate updates in legal and property management tracking systems.

Resident Payment Plan Management:
  • Oversee the full lifecycle of resident payment plans, ensuring compliance and accuracy.
  • Validate payment plan submissions for eligibility and documentation accuracy.
  • Monitor active plans and identify residents who fall out of compliance.
  • Maintain centralized reporting to support arrears reduction goals.
  • Coordinate with Legal and site teams on amendments or escalations as needed.

Write-Off Management:
  • Review and validate all recommended resident ledger write-offs for documentation completeness and policy compliance.
  • Coordinate with General Managers and Finance/Accounting to ensure timely processing.
  • Produce monthly write-off summaries for DPO review.

Abatement Tracking & Coordination:
  • Maintain an abatement tracker to monitor requests, approvals, durations, and compliance requirements.
  • Work with Maintenance, Tenant Services, and the Property Management teams to ensure timely corrective work.
  • Coordinate communication with tenants, Legal, and Facilities regarding abatement status and timelines.
  • Prepare abatement summaries and risk assessments for leadership.
  • Work with SF Housing Authority and other external partners to prevent subsidy nonpayment

Relocation Coordination:
  • Coordinate relocation of processes related to capital projects, emergency events, or habitability issues.
  • Work closely with site teams to ensure tenants receive proper notices and support.
  • Maintain an up-to-date relocation tracker for ADO and DPO visibility and for leasing planning.
  • Coordinate cross-department communication across Facilities, Tenant Services, Finance, and Legal.

Operational Coverage & Departmental Support:
  • Provide operational coverage during Property Supervisor absences, including invoice processing and oversight of daily workflows.
  • Support site teams with system processes (such as Yardi), vendor payment workflows, and compliance tasks.
  • Act as a stabilizing resource for properties experiencing staffing gaps or operational strain.

IMA & NSPIRE Inspection Coordination:
  • Collaborate with the Portfolio Maintenance Manager to maintain a master inspection calendar for IMA, NSPIRE, and related unit and property inspections.
  • Track inspection of readiness, preparation of milestones, and corrective action deadlines.
  • Coordinate communication between Maintenance, Property Management, Tenant Services, Compliance, and external inspectors.
  • Maintain records, checklists, and post-inspection reports, ensuring timely completion of action items to be stored in tracking systems such as Safety Culture
  • Provide inspection readiness summaries to the DPO.

Alerts & Emergency Communication Management:
  • Lead coordination and operational oversight of emergency communication across all properties.
  • Manage alert workflows, templates, escalation paths, and tenant/staff communication protocols.
  • Track user adoption, troubleshoot access issues, and support training for Property Management and Maintenance teams.
  • Work with HR, property supervisors to ensure accurate contact data, group assignments, and alert routing rules within the system.
  • Partner with Risk Management, IT, and Property Operations leadership to ensure emergency system alert is embedded in emergency response procedures and SMART goals.
  • Prepare periodic usage reports, readiness summaries, and improvement recommendations for the DPO and senior leadership.
  • Other duties as requested.

REQUIRED SKILLS
Knowledge and Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in property management software and systems.
  • Knowledge of HUD regulations and URA compliance is a plus.
  • Project management
  • Data analysis
  • Problem-solving
  • Communication
  • Team collaboration
  • Attention to detail
  • Ability to effectively manage time (schedules, deadlines, etc.) and paper (forms, documents, etc.).
  • Ability to follow directions and work independently.
  • Excellent interpersonal and organizational skills.
  • Ability, sensitivity and willingness to work with a diverse, low-income, multi-ethnic population.
  • Sound judgment, excellent assessment, problem-solving and supervision skills.
  • Dependability, initiative and follow-through.
  • Effective writing, communication and organizational skills.
  • Ability to respond appropriately in pressure situations; possess an even temperament and strong "people" skills with a commitment to customer service.
  • Ability to interact effectively with property management and other staff; effectively work in teams

Physical Requirements:
  • Ability to operate office equipment such as personal computers and calculators.
  • Ability to coordinate eyes, hands, and fingers in performing word processing, writing, reading, and similar tasks.
  • Ability to lift 15-20 pounds.
  • Visual acuity is necessary to review documents.
  • Hearing acuity sufficient to use telephone and communicate with tenants, and staff.
  • Ability to perform sedentary to light physical work involves sitting most of the time.

Environmental Adaptability:
  • Ability to work in an office environment.
  • Ability to travel to various work sites as needed.

Mathematical Ability:
  • Ability to add, subtract, multiply, divide, and calculate decimals, ratios, percentages, and fractions.
  • Ability to calculate weights and measures.

Language and Communication Ability:
  • Ability to comprehend and correctly use informational documents including
  • Ability to communicate effectively with residents, coworkers and staff at all levels, residents, government officials, both verbally and in writing.
  • Ability to keep abreast of changes in policy, regulations, methods, operations, etc. as they apply to compliance and occupancy procedures and activities.

MINIMUM QUALIFICATIONS
  • Minimum of 3 years of experience in property management or related field.
  • Proven experience in project management, with the ability to manage multiple projects simultaneously.
  • and/or three or more years of related experience and/or training or equivalent combination of education and experience
  • Demonstrated knowledge of Microsoft Office programs such as Word, Excel and Outlook are essential.
  • Minimum of 1 year of progressive operations and management experience
  • Minimum of 1 year of supervisory experience; 2+ years of supervisory experience preferred
  • Knowledge of residential property management, building systems and housing quality standards.
  • Demonstrated knowledge and understanding of budget and facilities management.
  • Experience in conflict resolution, crisis intervention, and resident relations.
  • Strong organizational skills.
  • Computer literate with experience in Microsoft Office (Word, Excel, Outlook, Access).

PREFERRED QUALIFICATIONS
  • Certified HUD or Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents are a plus.
  • Experience with Section 8 Housing Assistance Program practices and principles (if applying to a HUD building).
  • Training and experience in multiple regulatory programs: HUD and Tax Credit programs. TCAC experience is required
  • Prior experience working in affordable housing, nonprofit residential property management.
  • Experience with the use of Yardi, Boston Post, OneSite property management software or comparable property management software.
  • Two years of experience working in an affordable housing management company.
  • Experience with Everbridge or similar emergency system platform.
  • Experience with Safety Culture.
  • Knowledge and experience with TRACS software (if applying to a HUD building).
  • Certification or knowledge of high-rise fire safety guidelines.
  • Real Estate Broker License
  • Familiarity/Experience in the Tenderloin Neighborhood.
  • Knowledge of homelessness and substance abuse issues.
  • Knowledge of residential property management, building systems, and housing quality standards.
  • Bi-lingual or fluent in Spanish-English, Chinese-English, Vietnamese-English, Tagalog-English or Russian-English.

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.

Apply