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IT Site Reliability & Performance Engineer

Wood Dale, IL · On-site

$56.75 - $75.50/hr

Required : • Proven experience in app performance and IT monitoring and observability role. • Bachelor's degree in computer science, information systems, or a related field, or equivalent work ...

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How much do it monitoring jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for it monitoring in the United States is $32.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $45.67 per hour, depending on experience, location, and employer.

What is IT monitoring?

IT monitoring is the process of continuously overseeing an organization’s information technology systems, such as networks, servers, applications, and databases, to ensure they are operating efficiently and securely. This involves tracking performance metrics, detecting anomalies, and identifying potential issues before they become critical problems. IT monitoring tools help businesses prevent downtime, optimize resources, and maintain high service availability by alerting IT staff to irregularities in real time.

What are the most common challenges faced by IT Monitoring professionals, and how can they be addressed on the job?

IT Monitoring professionals often face challenges such as managing complex, multi-platform environments and responding to a high volume of alerts. Staying ahead of potential system failures and efficiently prioritizing incidents can be demanding. To address these challenges, it is helpful to automate routine monitoring tasks, continuously update monitoring tools, and establish clear escalation procedures. Collaborating closely with other IT teams and participating in regular training sessions can also enhance problem-solving skills and keep knowledge up-to-date.

What is the difference between It Monitoring vs Network Monitoring?

AspectIt MonitoringNetwork Monitoring
CertificationsCompTIA A+, Network+, ITILCCNA, CompTIA Network+
Work EnvironmentIT departments, data centers, enterprise environmentsNetwork operations centers, enterprise networks
Primary FocusOverall IT systems, servers, applications, and infrastructureNetwork traffic, devices, and connectivity
Common UsageMonitoring entire IT infrastructure for performance and issuesMonitoring network performance and security

It Monitoring involves overseeing the entire IT infrastructure, including servers, applications, and hardware, ensuring system health and performance. Network Monitoring specifically focuses on network devices and traffic, ensuring connectivity and security. While both roles require similar certifications and work environments, their primary focus areas differ, making them distinct but related IT roles.

What are the key skills and qualifications needed to thrive in IT Monitoring, and why are they important?

To excel in IT Monitoring, you need a solid understanding of network protocols, system administration, and troubleshooting, often backed by a degree in computer science or related certifications like CompTIA Network+ or Cisco CCNA. Proficiency in using monitoring tools such as Nagios, Zabbix, or SolarWinds, as well as scripting languages like Python or PowerShell, is highly valued. Strong attention to detail, problem-solving abilities, and effective communication skills help you quickly identify and resolve system issues while collaborating with technical teams. These competencies are crucial for ensuring system uptime, minimizing downtime, and maintaining the overall health and security of IT infrastructure.

What job makes $10,000 a month without a degree?

In IT monitoring roles, such as network or systems monitoring specialists, high salaries can be achieved with extensive experience, certifications, and technical skills rather than formal degrees. These positions often involve managing infrastructure, troubleshooting, and using tools like Nagios or SolarWinds, and can pay $10,000 or more monthly for experienced professionals in certain industries or organizations.
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It Monitoring jobs near you
IT Monitoring & Observability Engineer

IT Monitoring & Observability Engineer

K-Tek Resourcing LLC

Jackson, MI

$49.50 - $67.75/hr

Other

Posted 5 days ago

Job description

Job Title: IT Monitoring & Observability Engineer

Location: Jackson, MI 49201

Mode: Contract Onsite

Position Summary
We are seeking an IT Monitoring / Full-Stack Observability Engineer to design, implement, and operate enterprise monitoring solutions across on-premises infrastructure and Microsoft Azure cloud environments. This role will be responsible for delivering end-to-end observability covering infrastructure, applications, services, logs, metrics, traces, and alerting with a primary focus on SolarWinds (self-hosted) for on-prem monitoring and Azure Monitor for cloud monitoring.
The ideal candidate has strong technical depth in monitoring architecture, alert strategy, dashboarding, and operational response, and can partner with infrastructure, application, and security teams to ensure high availability and performance.

Key Responsibilities

Monitoring / Observability Platform Ownership
Own and enhance enterprise monitoring using:
SolarWinds (Self-Hosted) for on-prem infrastructure monitoring (network, server, storage, virtualization).
Azure Monitor for Azure cloud monitoring (metrics, logs, alerts, workbooks).
Define and maintain standards for instrumentation, telemetry collection, alerting, and dashboards across hybrid environments.
On-Prem Monitoring (SolarWinds)
Administer and optimize SolarWinds platform components (e.g., Orion modules where applicable).
Configure monitoring for:
Network devices (SNMP/WMI/ICMP), routers/switches/firewalls
Windows/Linux servers
VMware/Hyper-V and storage platforms (as applicable)
Build actionable alerts with escalation policies, suppressions, dependencies, and maintenance windows.
Troubleshoot polling, credentialing, discovery, and performance issues for SolarWinds services and SQL back-end (as needed).
Azure Monitoring (Azure Monitor / Log Analytics / Application Insights)
Implement Azure-native monitoring strategy using:
Azure Monitor Metrics + Alerts
Log Analytics Workspaces
Application Insights (where applicable)
Workbooks for visualization and reporting
Create and maintain KQL queries for logs/insights and operational analytics.
Establish alert rules for Azure resources (VMs, AKS, App Services, Functions, SQL, Storage, networking, etc.).
Full-Stack Observability Practices
Drive adoption of observability best practices:
Golden signals (latency, traffic, errors, saturation)
SLOs/SLIs (where applicable)
Noise reduction and alert fatigue prevention
Ensure dashboards tell an operational story (health, performance, capacity, and trends).
Support incident response by correlating signals across on-prem + cloud.
Automation, Integration & ITSM
Automate monitoring configuration and reporting through scripting (PowerShell, Python) and IaC (Terraform/Bicep as appropriate).
Integrate monitoring alerts with ITSM tools (e.g., ServiceNow/Jira/Remedy) and collaboration channels (Teams/Email).
Support continuous improvement through post-incident reviews and monitoring enhancements.

Documentation & Governance

Maintain runbooks, SOPs, monitoring standards, and service maps.
Ensure monitoring adheres to security and compliance requirements (access controls, logging retention, least privilege).

Required Qualifications

8+ years experience in IT monitoring / observability / infrastructure operations in enterprise environments.
Hands-on experience with SolarWinds (Self-Hosted) administration and monitoring configuration.
Hands-on experience with Azure Monitor including Log Analytics, alerts, and workbooks.
Strong working knowledge of:

Windows Server and Linux fundamentals
Networking concepts (TCP/IP, DNS, routing, SNMP, firewalls)
Monitoring protocols and methods (SNMP, WMI, agents, APIs, syslog)

Experience building dashboards, defining alert thresholds, tuning signals, and reducing noise.
Proficiency with KQL (Kusto Query Language) for Log Analytics queries.
Strong troubleshooting and root-cause analysis skills across hybrid systems.
Ability to work in on-call/after-hours rotations (as applicable).

Preferred / Nice-to-Have Skills

SolarWinds module experience (as applicable): NPM, SAM, NCM, VMAN, NetFlow, etc.
Azure services monitoring experience: AKS, App Service, Functions, SQL MI/DB, Key Vault, Storage, Front Door, Azure Firewall, etc.
Experience with:

Application performance monitoring (APM) concepts (distributed tracing, dependency mapping)
OpenTelemetry instrumentation (helpful but not required)

Familiarity with CI/CD and infrastructure-as-code (Terraform, Bicep, ARM).
Knowledge of ITIL processes (Incident/Problem/Change).
Scripting: PowerShell, Python, REST APIs.
Security monitoring collaboration (e.g., SIEM integrations, audit logging, RBAC reviews).

Core Competencies

Monitoring architecture & platform operations
Alert engineering (signal-to-noise optimization)
Visualization and operational reporting
Incident response and cross-team coordination
Hybrid infrastructure understanding (on-prem + cloud)
Documentation and continuous improvement mindset

Education / Certifications (Optional)

Bachelor s degree in IT/CS or equivalent experience
Preferred certifications (any of):

Microsoft (Azure Administrator / Azure Solutions Architect)
SolarWinds training/certification
ITIL Foundation

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