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It Helper Jobs in Riverside, CA (NOW HIRING)

GSI Environmental Inc.

Helpdesk Technician

Irvine, CA

$21.25 - $28.75/hr

... it has completed over its 39 years of operation. GSI employs cross-disciplinary teams of ... Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT ...

In-N-Out Burger

De-Boning Room General Helper

Chino, CA · On-site

$23.75 - $24.50/hr

De-Boning Room General Helper Location: 16000 Quality Way, Chino, CA Work Type: Full-time ... it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods ...

In-N-Out Burgers

De-Boning Room General Helper

Chino, CA · On-site

$23.75 - $24.50/hr

... a full-time Meat Department General Helper in our Chino, CA Meat Department. General ... it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods ...

Partners Professional

Help Desk Technician

Santa Ana, CA · On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team ... Troubleshoot and resolve common IT issues involving: * * Windows and macOS workstations * Microsoft ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

We are an award-winning IT company and we are looking for people who want to grow with us. Our team values professionalism, accountability, teamwork, technical growth, and taking great care of our ...

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

Escalate and route support tickets to the appropriate teams, including developers or specialized IT ... Identify and recommend opportunities to improve Help Desk processes, service delivery, and ...

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Compile/Document/Distribute new troubleshooting techniques when it would benefit the team.

Senior Helpers

Senior Helpers In Home Care

Anaheim, CA · On-site

$15.50 - $19.75/hr

It's more than just a job! We are looking for YOU to make a difference in someone life! Come join ... Senior Helpers was founded in 2002 with a vision to help seniors age with dignity. Senior Helpers ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

360 IT Professionals

Business Analyst 2

Irvine, CA · On-site

$75K - $95K/yr

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Apart from this, we also provide IT Staffing services that can help your organization to a great ...

Onsite Computing, Inc

Level 2 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our ...

HMC Architects

Helpdesk Support Technician

Ontario, CA · On-site

$21.45 - $29.21/hr

This role works under direct supervision, follows established IT procedures, and supports technology operations in an architectural office environment. This position is located in HMC's Ontario ...

360 IT Professionals

Business Analyst

Irvine, CA · On-site

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Apart from this, we also provide IT Staffing services that can help your organization to a great ...

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All JobsIt Helper JobsIt Helper Jobs in Riverside, CA

It Helper information

See Riverside, CA salary details

$10

$17

$23

How much do it helper jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for it helper in Riverside, CA is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helper, and why are they important?

To thrive as an IT Helper, you need a foundational understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant diploma or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help IT Helpers effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction in a technology-dependent work environment.

What does an IT Helper do?

An IT Helper assists with basic technical support tasks in an organization, such as setting up computers, troubleshooting hardware and software issues, and providing general assistance to users. They often help maintain computer systems, install updates, and ensure that equipment is running smoothly. IT Helpers are typically the first point of contact for employees experiencing technical difficulties and may escalate more complex problems to senior IT staff. Their role is essential in keeping everyday technology operations running efficiently.

What is the difference between It Helper vs Network Technician?

AspectIt HelperNetwork Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Advanced networking certifications (e.g., Cisco CCNA)
Work EnvironmentSupport desks, small offices, retailData centers, corporate networks, ISPs
Job ResponsibilitiesBasic troubleshooting, hardware setup, user supportNetwork setup, configuration, troubleshooting
Industry UsageCommon in retail, small business, educational institutionsCommon in telecom, large corporations, IT service providers

While both roles involve IT support, an It Helper primarily handles basic troubleshooting and user support, whereas a Network Technician specializes in network infrastructure and configuration. The roles often overlap in entry-level environments, but Network Technicians typically require more advanced networking skills and certifications.

What are some common challenges IT Helpers face when supporting end-users, and how can they effectively address them?

IT Helpers often encounter challenges such as communicating complex technical information to users with varying levels of technical knowledge, managing multiple support requests simultaneously, and quickly diagnosing issues across diverse hardware and software environments. To address these challenges, successful IT Helpers practice active listening, use clear and simple language, prioritize tasks based on urgency, and continually update their technical skills. Building strong relationships with end-users and collaborating closely with the broader IT team also helps in resolving issues efficiently and maintaining a positive support experience.
What are the most commonly searched types of It jobs in Riverside, CA? The most popular types of It jobs in Riverside, CA are:
What are popular job titles related to It Helper jobs in Riverside, CA? For It Helper jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching It Helper jobs in Riverside, CA look for? The top searched job categories for It Helper jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for It Helper jobs? Cities near Riverside, CA with the most It Helper job openings:
It Helper jobs near you
Infographic showing various It Helper job openings in Riverside, CA as of July 2026, with employment types broken down into 13% Locum Tenens, 5% Internship, 69% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,670 per year, or $17.1 per hour.
Helpdesk Technician

Helpdesk Technician

GSI Environmental Inc.

Irvine, CA

$21.25 - $28.75/hr

Other

Posted 13 days ago

Job description

About Us 

GSI is a privately held, employee-owned company offering superior compensation, benefits, and professional development. GSI is highly respected nationally and internationally for the quality of its professional environmental services and the technically advanced projects it has completed over its 39 years of operation. 

GSI employs cross-disciplinary teams of environmental engineers and scientists, including toxicologists, geologists, hydrogeologists, ecologists, chemists, oceanographers, and data scientists with seamless collaboration over both technical disciplines and offices. Headquartered in Houston, Texas, GSI operates offices in Texas (Austin and Houston), California (Irvine, the San Francisco Bay Area, and Folsom), Washington (Olympia), Montana (Missoula and Helena), Colorado (Lakewood), North Carolina (Raleigh), and New York (Syracuse). Our talented staff of environmental professionals perform projects nationwide and internationally.  

Position Overview 

We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast employees and offices. While you will work closely with and be supported by the broader IT team headquartered in Houston, this role requires a high degree of independence, professionalism, and ownership of day-to-day IT needs locally. 

Come join our team! To learn more, visit: https://www.gsienv.com/careers/   

Key Responsibilities  

  • Provide first-level technical support to users via in-person assistance, phone, email, or chat 

  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and network connectivity 

  • Log, track, and document all help desk requests using the company’s ticketing system 

  • Escalate unresolved issues to the appropriate internal teams or third-party vendors 

  • Set up and configure hardware and software for new hires and assist with IT onboarding 

  • Maintain and update IT asset inventory and software licensing records 

  • Assist in maintaining user accounts, email, and access permissions 

  • Support conference room technology, video conferencing tools, and AV equipment 

  • Maintain technical documentation and user guides for common issues and solutions 

  • Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization-wide IT projects. 

  • Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience) 

  • Proficiency with Windows OS, Microsoft 365, and common business applications 

  • Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.) 

  • Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users 

  • Excellent customer service and communication skills 

  • Ability to prioritize tasks and manage time effectively in a fast-paced environment 

  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar (plus) 

Work Schedule & Environment 

  • On-site presence required 5 days a week in the Irvine office 

  • Standard office environment with occasional lifting of equipment (up to 25 lbs) 

  • May require occasional after-hours or weekend support during upgrades or outages 

  • Routine collaboration with the Houston-based IT team and remote support to West Coast teams/offices 

*Exact salary will depend on level of education and relevant experience.

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