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It Helpdesk Manager Jobs in Indiana (NOW HIRING)

Crew Carwash

IT Help Desk Technician

Fishers, IN · On-site

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

Circle Logistics

IT Manager

Fort Wayne, IN

$93K - $114K/yr

We're looking for a hands-on IT Manager to own the technology environment that keeps approximately ... You'll lead a team of two help desk technicians, coordinate with our data team on shared ...

New

Circle Logistics

IT Manager

Fort Wayne, IN · On-site

$93K - $114K/yr

We're looking for a hands-on IT Manager to own the technology environment that keeps approximately ... You'll lead a team of two help desk technicians, coordinate with our data team on shared ...

Circle Logistics

IT Manager

Fort Wayne, IN · On-site

$93K - $114K/yr

We're looking for a hands-on IT Manager to own the technology environment that keeps approximately ... You'll lead a team of two help desk technicians, coordinate with our data team on shared ...

New

Compass Group

IT Manager

Notre Dame, IN

$93K - $114K/yr

As the IT Manager, you will oversee venue technology systems, support operational technology initiatives, maintain infrastructure reliability, and ensure technology solutions align with business ...

Compass Group

IT Manager

Notre Dame, IN · On-site

$93K - $114K/yr

As the IT Manager, you will oversee venue technology systems, support operational technology initiatives, maintain infrastructure reliability, and ensure technology solutions align with business ...

Compass Group

IT Manager

Notre Dame, IN · On-site

$93K - $114K/yr

As the IT Manager, you will oversee venue technology systems, support operational technology initiatives, maintain infrastructure reliability, and ensure technology solutions align with business ...

BorgWarner

Site IT Manager

Kokomo, IN · On-site

$86K - $105K/yr

Position PDS Site IT Manager Location Indiana Technical Center in Kokomo, IN About us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle ...

BorgWarner, Inc.

Site IT Manager

Kokomo, IN · On-site

$86K - $105K/yr

Position PDS Site IT Manager Location Indiana Technical Center in Kokomo, IN About us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle ...

Collabera

IT Project Manager

Columbus, IN · On-site

$91K - $108K/yr

They are seeking an IT Project Manager to manage and implement cross-functional projects, ensuring ... Collabera is an end-to-end information technology services and solutions provider helping clients ...

Collabera

IT Project Manager

Columbus, IN · On-site

$91K - $108K/yr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... helpful but manager advised is not necessarily needed. Additional Information To know more about ...

kirbyrisk

IT System Administrator

Indianapolis, IN · On-site

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Help manage security-awareness programs and monitor emerging cyber threats to stay current with ...

kirbyrisk

IT System Administrator

Indianapolis, IN · On-site

IT Systems Administrator - Indianapolis, IN Onsite role that must have authorization to work in the ... Help manage security-awareness programs and monitor emerging cyber threats to stay current with ...

NYX, LLC

Senior IT Manager

New Albany, IN

$121K - $121K/yr

Project Management: Direct large-scale IT projects, ensuring they are completed on time, within budget, and align with security requirements. * Vendor and Budget Management: Manage financial ...

Cogent IBS, Inc

IT Project Manager

Indianapolis, IN · On-site

$94K - $111K/yr

Job Title: IT Project Manager Location: Indianapolis, IN, Onsite Rate: Best compitative rate on w2 Experience : 5 to 7 Position Overview Our client is seeking an experienced IT Project Manager to ...

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All JobsIt Helpdesk JobsIt Helpdesk Manager JobsIt Helpdesk Manager Jobs in Indiana

It Helpdesk Manager information

See Indiana salary details

$35.7K

$79.7K

$118.5K

How much do it helpdesk manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for it helpdesk manager in Indiana is $79,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $95,200.00 per year, depending on experience, location, and employer.

What does an IT Helpdesk manager do?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What is an IT Helpdesk manager?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
What are popular job titles related to It Helpdesk Manager jobs in Indiana? For It Helpdesk Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Manager jobs in Indiana look for? The top searched job categories for It Helpdesk Manager jobs in Indiana are:
What cities in Indiana are hiring for It Helpdesk Manager jobs? Cities in Indiana with the most It Helpdesk Manager job openings:
It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $79,723 per year, or $38.3 per hour.

IT Help Desk Technician

Crew Carwash

Fishers, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Crew Carwash rating

8.0

Company rating: 8.0 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

82nd of 363 rated vehicle maintenance

Job description

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team.
Crew's commitments to you:
  • Competitive compensation
  • Daily pay options available at no cost to you
  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally
  • Industry-leading training
  • Incredible growth potential
  • Tuition reimbursement and paid IT certifications
  • Group health, dental, and vision
  • 401K with company match

Crew's expectations:
  • Work schedule is generally 10a-8p, 5 days per week, Tuesday-Saturday.
  • Provide level 1 telephone/email support for all Crew locations.
  • Respond to incoming ticketing portal break/fix and new IT requests.
  • Repair, image, and configure new IT assets for deployment at Crew locations.
  • Troubleshoot application and hardware issues to resolve problems for users.
  • Possess initiative and motivation with a "get the job done" attitude.
  • Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
  • High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred.
  • Must possess the ability to deal tactfully with customers, team members, and the general public.
  • Focused on quality while maintaining a sense of urgency.

We're Really in the People Business, We Just Happen to Wash Cars!

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