ZipRecruiter

Log In

1

It Helpdesk Manager Jobs in Indiana (NOW HIRING)

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

IT Manager Role Summary The IT Manager at inKind is responsible for building, operating, and ... As the company scales, you'll help define processes, policies, and systems that improve reliability ...

The Berne Apparel Corpo

IT Manager

Ossian, IN · On-site

$87K - $106K/yr

The IT Manager will be responsible for managing development priorities, guiding system improvements, overseeing technology projects, and ensuring that our internal tools support the daily operations ...

Holiday Health Care

IT Manager

Evansville, IN

$80K - $90K/yr

The Manager of Information Technology is a hands‑on leadership role responsible for planning, implementing, securing, and supporting all technology systems across the organization. This leader ...

medplast

IT Administrator

Fort Wayne, IN · On-site

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN · On-site

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Viant

IT Administrator

Fort Wayne, IN · On-site

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

medplast

IT Administrator

Fort Wayne, IN · On-site

Tasked with managing IT help desk requests to ensure prompt and effective communication, as well as timely resolutions. * Create and maintain documentation of procedures, knowledge bases, policy ...

Levy Restaurants

IT Manager

Notre Dame, IN · On-site

$93K - $114K/yr

The IT Manager will oversee venue technology systems, ensuring reliability and alignment with business objectives while supporting operational technology initiatives. Responsibilities : • Manage ...

Revel Staffing

IT Technician

Fort Wayne, IN

$68K - $98K/hr

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Active HIPAA compliance credential or training required * 1+ year of IT help desk, service desk ...

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

Experience with IT asset management and inventory control. What We''re Looking For The ideal candidate is someone who: * Takes initiative and proactively solves problems. * Enjoys helping people and ...

previous pagenext page

Showing results 21-40

All JobsIt Helpdesk JobsIt Helpdesk Manager JobsIt Helpdesk Manager Jobs in Indiana

It Helpdesk Manager information

See Indiana salary details

$35.7K

$79.7K

$118.5K

How much do it helpdesk manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it helpdesk manager in Indiana is $79,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $95,200.00 per year, depending on experience, location, and employer.

What does an IT Helpdesk manager do?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What is an IT Helpdesk manager?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are the most commonly searched types of It Helpdesk jobs in Indiana? The most popular types of It Helpdesk jobs in Indiana are:
What are popular job titles related to It Helpdesk Manager jobs in Indiana? For It Helpdesk Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Manager jobs in Indiana look for? The top searched job categories for It Helpdesk Manager jobs in Indiana are:
What cities in Indiana are hiring for It Helpdesk Manager jobs? Cities in Indiana with the most It Helpdesk Manager job openings:
It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $79,723 per year, or $38.3 per hour.

IT Help Desk Technician

Adams Memorial Hospital

Decatur, IN • On-site

Full-time

Medical

Posted 11 days ago

Adams Memorial Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

549th of 1,055 rated hospitals

Job description

The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform preventive maintenance on computer hardware. The role involves handling confidential information, including patient health information (PHI), requiring the technician to demonstrate ethical behavior and a strong respect for security and privacy protocols to ensure compliance and protect sensitive data.
Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!
Requirements:
40 hours per week - First Shift
Monday through Friday from 7:00 AM to 3:30 PM
On-Call Rotation
High School Diploma
Ability to install and troubleshoot Microsoft Windows 10 & 11 operating system, Office 365, and other business applications as well as end-user computers and peripherals.
Demonstrate well-rounded customer service and communication skills.
Python Scripting and/or Linux Scripting is desirable.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Adams Memorial Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply