DoD Information Technology HelpDesk ID: 1218 Location: Huntsville, AL More about this job ... Administer PC users' IT, including ensuring compliance with security requirements. Position Type ...
DoD Information Technology HelpDesk ID: 1218 Location: Huntsville, AL More about this job ... Administer PC users' IT, including ensuring compliance with security requirements. Position Type ...
IT Helpdesk
Kokomo, IN · On-site
Company VPN administrator * Company IT policy and application form creation * VIP support, Business travelers support * IT server room cleanup and follow up all kind of issue in IT room * Network ...
Quick apply
IT Helpdesk
Kokomo, IN · On-site
Company VPN administrator * Company IT policy and application form creation * VIP support, Business travelers support * IT server room cleanup and follow up all kind of issue in IT room * Network ...
Company VPN administrator * Company IT policy and application form creation * VIP support, Business travelers support * IT server room cleanup and follow up all kind of issue in IT room * Network ...
Company VPN administrator * Company IT policy and application form creation * VIP support, Business travelers support * IT server room cleanup and follow up all kind of issue in IT room * Network ...
We are seeking a full-time IT Helpdesk Technician to join our team at the Broadway building location. Monday - Friday; occasional evenings or weekends may be required This position is in-person on ...
We are seeking a full-time IT Helpdesk Technician to join our team at the Broadway building location. Monday - Friday; occasional evenings or weekends may be required This position is in-person on ...
IT Helpdesk Technician
Missoula, MT · On-site
We are seeking a full-time IT Helpdesk Technician to join our team at the Broadway building location. Monday - Friday; occasional evenings or weekends may be required This position is in-person on ...
IT Helpdesk Technician
Missoula, MT · On-site
We are seeking a full-time IT Helpdesk Technician to join our team at the Broadway building location. Monday - Friday; occasional evenings or weekends may be required This position is in-person on ...
We are seeking a full-time IT Helpdesk Technician to join our team at the Broadway building location. Monday - Friday; occasional evenings or weekends may be required This position is in-person on ...
We are seeking a full-time IT Helpdesk Technician to join our team at the Broadway building location. Monday - Friday; occasional evenings or weekends may be required This position is in-person on ...
IT Helpdesk Technician
Addison, TX · On-site
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
IT Helpdesk Technician
Addison, TX · On-site
The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...
IT Helpdesk Technician
Ebensburg, PA · On-site
The IT Helpdesk Technician position is a vital role within the viLogics organization. It's the first point of contact with most customers. This position is responsible for providing technical support ...
IT Helpdesk Technician
Ebensburg, PA · On-site
The IT Helpdesk Technician position is a vital role within the viLogics organization. It's the first point of contact with most customers. This position is responsible for providing technical support ...
IT Helpdesk Technician
Ebensburg, PA · On-site
Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...
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IT Helpdesk Technician
Ebensburg, PA · On-site
Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...
Proton IT Helpdesk
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
... * IT Help Desk experience. Summary/Objective * Assists ensuring availability, accessibility ... Administer PC users' IT, including ensuring compliance with security requirements. Position Type ...
... * IT Help Desk experience. Summary/Objective * Assists ensuring availability, accessibility ... Administer PC users' IT, including ensuring compliance with security requirements. Position Type ...
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk Technician
Lovelock, NV · On-site
The IT Helpdesk Technician serves as the first point of contact for technology incidents, service ... ator roles as your skills and experience grow. Responsibilities: * Serve as the first point of ...
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IT Helpdesk Technician
Lovelock, NV · On-site
The IT Helpdesk Technician serves as the first point of contact for technology incidents, service ... ator roles as your skills and experience grow. Responsibilities: * Serve as the first point of ...
Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Dallas, TX · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
IT Helpdesk Support
$17 - $25/hr
Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...
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IT Helpdesk Support
$17 - $25/hr
Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...
IT HELPDESK TECHNICIAN
Rochester, NY · On-site
$21.55 - $22.76/hr
Jordan Health is now seeking an IT Helpdesk Technician who, under the guidance of the IT Systems Manager, is primarily responsible for serving as the primary point of contact for all IT-related ...
IT HELPDESK TECHNICIAN
Rochester, NY · On-site
$21.55 - $22.76/hr
Jordan Health is now seeking an IT Helpdesk Technician who, under the guidance of the IT Systems Manager, is primarily responsible for serving as the primary point of contact for all IT-related ...
It Helpdesk Admin information
See salary details
$34.5K - $38.3K
7% of jobs
$38.3K - $42.1K
7% of jobs
$45.2K is the 25th percentile. Wages below this are outliers.
$42.1K - $46K
13% of jobs
$46K - $49.8K
12% of jobs
The median wage is $53.1K / yr.
$49.8K - $53.6K
13% of jobs
$53.6K - $57.4K
8% of jobs
$57.4K - $61.2K
8% of jobs
$63.9K is the 75th percentile. Wages above this are outliers.
$61.2K - $65K
9% of jobs
$65K - $68.9K
9% of jobs
$68.9K - $72.7K
8% of jobs
$72.7K - $76.5K
4% of jobs
$34.5K
$55.9K
$76.5K
How much do it helpdesk admin jobs pay per year?
What are some common challenges faced by IT Helpdesk Admins, and how are they typically addressed?
What are IT Helpdesk Admins?
What is the difference between It Helpdesk Admin vs IT Support Specialist?
| Aspect | It Helpdesk Admin | IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Network+ |
| Work Environment | Helpdesk, support centers, remote | Helpdesk, on-site, remote |
| Primary Responsibilities | Manage helpdesk tickets, troubleshoot hardware/software, user support | Diagnose issues, resolve hardware/software problems, assist users |
| Industry Usage | IT departments, MSPs, corporate support | IT departments, service providers, tech support firms |
While both roles involve supporting users and troubleshooting technical issues, the It Helpdesk Admin typically manages helpdesk systems and oversees ticket workflows, whereas the IT Support Specialist focuses more on diagnosing and resolving technical problems directly. Both roles require similar certifications and work environments, but their primary focus and responsibilities differ slightly.
What are the key skills and qualifications needed to thrive as an IT Helpdesk Admin, and why are they important?

Job description
Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience
**Apply with Resume!
- Work Authorization/Security Clearance
- Department of Defense (DoD) Secret security clearance, or the ability to obtain one
- Required: High School or better.
- Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19.
Overview
- Experience Required: 2 years: Computer applications and operation of existing computer programs
- High school diploma or equivalent.
- Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware.
- Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +.
- Excellent PC and network troubleshooting skills.
Preferred Education and Experience
- Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS)
- IT Help Desk experience.
Summary/Objective
- Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software.
- Install software on personal computers (PCs).
- Prepare new PCs for use, and previously used PCs for reuse.
- Perform routine maintenance of PC hardware and software.
- Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution.
- Administer PC users' IT, including ensuring compliance with security requirements.
Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek
Travel: None.
**APPLY WITH RESUME!
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About Griffin & Associates P.C.
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Griffin & Associates serves individuals and Privately held Businesses for all their tax, Business advisory, and Financial Planning service needs. As our clients’ most trusted advisor, We always serve our Clients’ best interests with utmost Integrity and Objectivity.
Industry
Accounting services
Company size
11 - 50 Employees
Headquarters location
Norcross, GA, US
Year founded
1982