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It Help Desk Jobs in Santa Rosa, CA (NOW HIRING)

IVX Health

Front Desk Coordinator

Santa Rosa, CA

$17.75 - $23/hr

... help redefine the patient experience from the moment someone walks through our doors. This is a ... Ensure Operational Excellence - Verify patient insurance, update demographic information, and ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA ยท On-site

$27 - $29.70/hr

... help redefine the patient experience from the moment someone walks through our doors. This is a ... Ensure Operational Excellence -- Verify patient insurance, update demographic information, and ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA ยท On-site

$27 - $29.70/hr

... help redefine the patient experience from the moment someone walks through our doors. This is a ... Ensure Operational Excellence -- Verify patient insurance, update demographic information, and ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA ยท On-site

$27 - $29.70/hr

... help redefine the patient experience from the moment someone walks through our doors. This is a ... Ensure Operational Excellence - Verify patient insurance, update demographic information, and ...

OLIVER HOSPITALITY PAYROLL, LLC

Front Desk Agent

Marshall, CA ยท On-site

$25 - $27/hr

... hotel information and guest concerns * Demonstrate a commitment to providing a warm, anticipatory ... Maintain an attentive, friendly, helpful, and courteous demeanor to all guests, managers, and other ...

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All JobsIt Help Desk JobsIt Help Desk Jobs in Santa Rosa, CA

It Help Desk information

See Santa Rosa, CA salary details

$13

$25

$37

How much do it help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for it help desk in Santa Rosa, CA is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.37 per hour, depending on experience, location, and employer.

What is an IT Help Desk professional?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and using tools like ticketing systems. They offer valuable experience in customer service, technical skills, and understanding IT environments, making them a good starting point for a career in IT.

What does an IT Help Desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What are the most commonly searched types of It Help Desk jobs in Santa Rosa, CA?

The most popular types of It Help Desk jobs in Santa Rosa, CA are:

What are popular job titles related to It Help Desk jobs in Santa Rosa, CA?

For It Help Desk jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching It Help Desk jobs in Santa Rosa, CA look for?

The top searched job categories for It Help Desk jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for It Help Desk jobs?

Cities near Santa Rosa, CA with the most It Help Desk job openings:

It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,648 per year, or $25.3 per hour.

Front Desk Escrow Assistant

First American

Healdsburg, CA

$20.31 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoNow Hiring: Front Desk / Escrow Assistant - Temp-to-Hire Opportunity
Location: Sonoma County - Healdsburg and Sonoma
Schedule: In office, 5 days per week
Position Type: Temporary with potential to become full-time
About the Role
We're looking for a friendly, dependable, and detail-oriented Front Desk / Escrow Assistant to join our team. This is a great opportunity for someone with strong customer service skills who is eager to learn and grow in the escrow/title industry.

What You'll Do
Greet guests and provide a welcoming front desk experience. Answer incoming calls and assist with general inquiries. Support the escrow team with data entry and other entry-level escrow tasks.

What We're Looking For
The ideal candidate has strong communication skills, great attention to detail, a positive attitude, and a willingness to learn. Previous customer service experience is a plus.

Why Apply
This role offers the opportunity to gain valuable experience in the escrow/title industry, with the potential to become a full-time position for the right candidate.

If you're organized, professional, and ready to learn, we'd love to hear from you!

Pay Range: $20.31 - $25.00 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Apply