ZipRecruiter

Log In

1

It Help Desk Intern Jobs in Wisconsin (NOW HIRING)

Silgancontainers

Help Desk Intern

Brookfield, WI · On-site

$14.25 - $19/hr

Help Desk Intern located in Waukesha, WI This is an internship for those studying in the IT field with an interest in Help Desk Support. With the guidance of the Help Desk Supervisor, this position ...

Wisconsin

DoIT General Help Desk Technician

Madison, WI · On-site

$21/hr

Regular Job Profile: IT Help Desk Specialist I Job Summary: Join the UW-Madison DoIT Help Desk team in its goal of supporting campus technologies that further the teaching, learning and research ...

New

Wegner CPAs

IT Helpdesk Technician

Madison, WI

The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...

Wegner CPAs

IT Helpdesk Technician

Madison, WI · On-site

The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...

Wegner CPAs

IT Helpdesk Technician

Madison, WI · On-site

The IT Help Desk Technician will provide support to coworkers of Wegner's technical products or services. This position plays a critical role in ensuring our employees have uniform access to ...

Pella Corporation

IT Service Desk

Medford, WI · On-site

Associate or Bachelor Degree or a minimum of 1-2 years working experience in the IT Help Desk environment * Excellent verbal and written communication skills, good reasoning skills and attention to ...

Pella Corporation

IT Service Desk

Medford, WI

Associate or Bachelor Degree or a minimum of 1-2 years working experience in the IT Help Desk environment * Excellent verbal and written communication skills, good reasoning skills and attention to ...

Pella Corporation

IT Service Desk

Medford, WI

Associate or Bachelor Degree or a minimum of 1-2 years working experience in the IT Help Desk environment * Excellent verbal and written communication skills, good reasoning skills and attention to ...

next page

Showing results 1-20

People also search for

All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Wisconsin

It Help Desk Intern information

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Wisconsin? The most popular types of It Help Desk jobs in Wisconsin are:
What are popular job titles related to It Help Desk Intern jobs in Wisconsin? For It Help Desk Intern jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Wisconsin look for? The top searched job categories for It Help Desk Intern jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Help Desk Intern jobs? Cities in Wisconsin with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Wisconsin as of May 2026, with employment types broken down into 1% Internship, 96% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Help Desk Intern

Silgancontainers

Brookfield, WI • On-site

$14.25 - $19/hr

Full-time

Posted 7 days ago

Job description

Join a winning culture where achievements are recognized & celebrated; this is Silgan Containers.

Help Desk Intern located in Waukesha, WI

This is an internship for those studying in the IT field with an interest in Help Desk Support. With the guidance of the Help Desk Supervisor, this position will trouble-shoot first-level tickets,track hardware and software inventory, assist departments with reports, and train Silgan staff on new and existing software.

What we offer:

  • An opportunity to put into practice what you have learned in the classroom.
  • An opportunity to work with the industry leader in a stable, reliable, and environmentally conscious company.
  • Be part of a great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated.

You will love it here if:

  • You are passionate about IT and possess a strong desire to help people.
  • You like avariety of work.
  • You are analytical and process oriented.

We need you to have:

  • Currently pursuing a two or four-year degree in Information Technology or related field
  • Ability to work part-time or full-time during the summer and a minimum of 15 hours/weekduring the school year, ideally starting in mid-May.
  • The student is in good standing with the school.

Who We Are:

  • Silgan Containers is the largest provider of metal food packaging in the United States.
  • Trusted by America's most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise.
  • We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.

Apply