Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in ... Service Desk associates are responsible for following through on all Customer Order Management (COM ...
Connect With Us - Join Our Talent Pool (Front Desk Associates) This posting is part of our ... and helping people move better every day. Even if we don't have immediate openings, we're always ...
Connect With Us - Join Our Talent Pool (Front Desk Associates) This posting is part of our ... and helping people move better every day. Even if we don't have immediate openings, we're always ...
Overnight Front Desk Associate
Edmonton, AB · On-site
... Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in a ... Proven ability to answer customers' questions and give information regarding the business ...
Overnight Front Desk Associate
Edmonton, AB · On-site
... Front Desk Associate. Essential Duties and Responsibilities: * Welcome and exit members in a ... Proven ability to answer customers' questions and give information regarding the business ...
... and helping the business get more value from technology. They should be equally comfortable ... Lead the IT Operations, Support, Security & Technology function, including service desk delivery ...
... and helping the business get more value from technology. They should be equally comfortable ... Lead the IT Operations, Support, Security & Technology function, including service desk delivery ...
Service Desk Technician
Calgary, AB · On-site
... IT support, help desk, or MSP or multi-client environment * Strong knowledge of Windows desktop and Windows Server environments * Experience supporting Microsoft 365, Active Directory/Entra ID ...
Quick apply
Service Desk Technician
Calgary, AB · On-site
... IT support, help desk, or MSP or multi-client environment * Strong knowledge of Windows desktop and Windows Server environments * Experience supporting Microsoft 365, Active Directory/Entra ID ...
(CAN) Customer Service Desk Associate
Edmonton, AB · On-site
CA$16.15/hr
As a key point of contact for customers, you help maintain security and accuracy while contributing ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
(CAN) Customer Service Desk Associate
Edmonton, AB · On-site
CA$16.15/hr
As a key point of contact for customers, you help maintain security and accuracy while contributing ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
(CAN) Customer Service Desk Associate
Stettler, AB · On-site
CA$16.15/hr
As a key point of contact for customers, you help maintain security and accuracy while contributing ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
(CAN) Customer Service Desk Associate
Stettler, AB · On-site
CA$16.15/hr
As a key point of contact for customers, you help maintain security and accuracy while contributing ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
As a key point of contact for customers, you help maintain security and accuracy while contributing ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
As a key point of contact for customers, you help maintain security and accuracy while contributing ... For more information, please see Walmart Canada Job Applicant Privacy Notice.
At WinSport, you will help strengthen the systems, tools, and technology foundations that enable ... Janet Soles and Associates has been retained to conduct this search on behalf of WinSport. For more ...
At WinSport, you will help strengthen the systems, tools, and technology foundations that enable ... Janet Soles and Associates has been retained to conduct this search on behalf of WinSport. For more ...
Service Desk Analyst - Tier 1
Edmonton, AB · On-site
... IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart ... As a Service Desk Analyst - Tier 1, you will be a key member of our Service Team, responsible for ...
New
Service Desk Analyst - Tier 1
Edmonton, AB · On-site
... IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart ... As a Service Desk Analyst - Tier 1, you will be a key member of our Service Team, responsible for ...
New
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
Minimum 6 years of experience in IT operations, service desk, or enterprise-wide user infrastructure support. * 2+ years of Microsoft SharePoint administration experience, including site access ...
Minimum 6 years of experience in IT operations, service desk, or enterprise-wide user infrastructure support. * 2+ years of Microsoft SharePoint administration experience, including site access ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
You are a high energy, positive team member with a passion for helping others in their health and ... Social media and technology are second nature. You have a desire to continually learn and apply new ...
L1 Support Hero
CA$40K - CA$60K/yr
Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service role within a technical environment. Basic understanding of Windows, macOS, Office 365, Active ...
L1 Support Hero
CA$40K - CA$60K/yr
Qualifications & Experience 1+ years of experience in IT support, help desk, or customer service role within a technical environment. Basic understanding of Windows, macOS, Office 365, Active ...
L1 Support Hero
Calgary, AB · On-site
CA$40K - CA$60K/yr
Qualifications & Experience * 1+ years of experience in IT support, help desk, or customer service role within a technical environment. * Basic understanding of Windows, macOS, Office 365, Active ...
Quick apply
L1 Support Hero
Calgary, AB · On-site
CA$40K - CA$60K/yr
Qualifications & Experience * 1+ years of experience in IT support, help desk, or customer service role within a technical environment. * Basic understanding of Windows, macOS, Office 365, Active ...
It Help Desk Associate information
See Alberta salary details
$14.42 - $15.87
13% of jobs
$16.74 is the 25th percentile. Wages below this are outliers.
$15.87 - $17.31
20% of jobs
$17.31 - $18.75
12% of jobs
The median wage is $19.27 / hr.
$18.75 - $20.19
15% of jobs
$20.19 - $21.63
10% of jobs
$22.96 is the 75th percentile. Wages above this are outliers.
$21.63 - $23.08
6% of jobs
$23.08 - $24.52
9% of jobs
$24.52 - $25.96
10% of jobs
$25.96 - $27.40
3% of jobs
$27.40 - $28.85
2% of jobs
$28.85 - $30.29
1% of jobs
$14
$20
$30
How much do it help desk associate jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for it help desk associate in Alberta is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.80 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Help Desk Associate?
To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.
What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?
IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.
What is the difference between It Help Desk Associate vs Network Support Technician?
| Aspect | It Help Desk Associate | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (preferred) | CompTIA Network+, Cisco CCNA (preferred) |
| Work Environment | Help desk, user support, troubleshooting | Network infrastructure, server support, hardware setup |
| Employer & Industry Usage | IT service providers, corporate IT departments | Telecommunications, data centers, enterprise networks |
| Common Search & Comparison | Yes | Yes |
The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.
What does an IT Help Desk Associate do?
An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.
What are the most commonly searched types of It Help Desk jobs in Alberta? The most popular types of It Help Desk jobs in Alberta are:
What job categories do people searching It Help Desk Associate jobs in Alberta look for? The top searched job categories for It Help Desk Associate jobs in Alberta are:
What cities in Alberta are hiring for It Help Desk Associate jobs? Cities in Alberta with the most It Help Desk Associate job openings:
Full-time, Part-time
Medical, Dental
Posted 7 days ago
Job description
Job Description Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. Position Responsibilities Ensure customers receive products and services requested in a timely and accurate manner Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner. What sets us apart? Health and Dental Benefits for Full Time associates Profit Sharing and Stock Purchase Plan Paid Training & Career Development Tuition Reimbursement Your email Submit