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It Field Engineer Jobs (NOW HIRING)

Cascadia Healthcare

IT Field Resource

Eagle, ID · On-site

$65K/yr

We are looking to add a professional, personable, and passionate individual to our team as an IT Field Resource. This position requires a highly flexible individual that loves interacting with a ...

Cascadia Healthcare

IT Field Resource

Coeur D Alene, ID · On-site +1

$65K/yr

We are looking to add a professional, personable, and passionate individual to our team as an IT Field Resource. This position requires a highly flexible individual that loves interacting with a ...

S&G Stores

IT Field Technician

Sylvania, OH · On-site

S&G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This field-based role focuses on hands-on troubleshooting ...

Enlighten Technology

Be Seen First

IT Field Technician

Honolulu, HI · On-site

$16 - $20/hr

We are looking for an entry-level Field Technician who wants to begin a career in information technology. Previous professional IT experience is not required. This position is designed to provide ...

Dana

IT Field Support

Napoleon, OH · On-site

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal ... The IT Field Support Analyst is responsible for responding to and diagnosing service issues through ...

SLK America Inc.

it support

Charles Town, WV · On-site

IT Field Engineer Position Summary: The IT Support Specialist position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our ...

Stop & Go Stores

IT Field Technician

Sylvania, OH · On-site

$22 - $28/hr

Job Summary S&G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This is a field-based role focused on hands-on ...

Menlo, Inc.

IT Field Technician

Kansas City, MO · On-site

$45K - $60K/yr

The IT Field Technician position is responsible for any hands-on and on-site related tasks involving the deployment of computer hardware, peripherals, and other computing devices. The IT Field ...

Scuttlebutt Services, LLC

IT Field Technician

Midland, TX · On-site

$36 - $41/hr

Midland/Odessa - Hourly Range $36 - $41hr (Contract to Hire) Job Brief The IT Field Technician will be the hands-on resource for our remote office locations. You will be responsible for providing ...

WhiteWater Express Car Wash

IT Field Tech

Houston, TX · On-site

Responsibilities : • Prepare and execute deployment plans for IT projects and in-field support. • Install and configure POS, network devices, and peripherals. • Serve as liaison between the ...

Whitewater Express Car Wash

IT Field Tech

Houston, TX · On-site

$55K - $60K/yr

Prepare and execute deployment plans for IT projects and in-field support. * Install and configure POS, network devices, and peripherals. * Serve as liaison between the operations team, maintenance ...

WhiteWater Express Car Wash

IT Field Tech

Houston, TX · On-site

$55K - $60K/yr

Prepare and execute deployment plans for IT projects and in-field support. * Install and configure POS, network devices, and peripherals. * Serve as liaison between the operations team, maintenance ...

Flow

Property IT Manager

Miami, FL · On-site

While the Sr. IT Field Technician focuses on the physical layer (cabling, hardware installation, and low-voltage infrastructure), this role focuses on making those systems work: programming ...

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It Field Engineer information

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$15

$34

$54

How much do it field engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for it field engineer in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.87 per hour, depending on experience, location, and employer.

What is an IT field engineer?

IT Field Engineers are technical professionals who install, maintain, and troubleshoot computer systems, networks, and related equipment at client locations. They often work on-site to resolve hardware and software issues, perform upgrades, and ensure that technology functions smoothly for businesses. Their role requires a mix of technical expertise, problem-solving skills, and the ability to work independently or as part of a team. IT Field Engineers frequently travel to different sites, making flexibility and strong communication skills important for success in this job.

What are some common challenges IT field engineers face when working on-site at client locations?

IT Field Engineers often encounter challenges such as troubleshooting unfamiliar systems, adapting to diverse client environments, and managing tight schedules with multiple service calls in a day. They must quickly diagnose issues, communicate clearly with clients who may have varying levels of technical knowledge, and sometimes work outside regular business hours to minimize client downtime. Flexibility, strong problem-solving skills, and the ability to remain calm under pressure are essential for success in this dynamic role.

What are the key skills and qualifications needed to thrive as an IT field engineer, and why are they important?

To thrive as an IT Field Engineer, you need strong technical knowledge of computer networks, hardware troubleshooting, and system installation, usually supported by a degree in IT or related certifications like CompTIA A+ or Cisco CCNA. Familiarity with diagnostic tools, remote management software, and ticketing systems is often required. Excellent problem-solving skills, effective communication, and the ability to work independently are standout soft skills in this role. These competencies are vital to ensure timely resolution of technical issues, minimize downtime, and provide outstanding customer support in diverse environments.

What is the difference between It Field Engineer vs Network Technician?

AspectIT Field EngineerNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, enterprise sitesOn-site network setups, troubleshooting, maintenance
Employer & IndustryIT service providers, telecom, enterprise companiesTelecom, IT support firms, corporate networks

IT Field Engineers and Network Technicians share similar certifications and often work in on-site environments. However, IT Field Engineers typically handle broader tasks including hardware, software, and network issues across various locations, while Network Technicians focus specifically on network setup, troubleshooting, and maintenance. Both roles are essential in maintaining IT infrastructure, but their scope and responsibilities differ slightly.

How much does an IT Field Engineer make?

An IT Field Engineer's average salary in the United States ranges from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher wages, often supplemented with overtime and on-call pay.

Is an IT Field Engineer a hard job?

An IT Field Engineer job can be challenging as it involves troubleshooting hardware and software issues on-site, often requiring technical skills, problem-solving abilities, and adaptability to different environments. The role may also include physical tasks, working outside regular hours, and maintaining certifications to stay current with technology. Overall, it demands a combination of technical knowledge and practical skills, which can be demanding but manageable with proper training and experience.

Which IT field engineer is the highest paid?

Senior IT field engineers with specialized skills in network infrastructure, cybersecurity, or cloud technologies tend to be the highest paid in the field. Experience, certifications like Cisco CCIE or CompTIA Security+, and working in high-demand industries can significantly increase earning potential.
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It Field Engineer jobs near you
Infographic showing various It Field Engineer job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 3% Part Time, and 11% Contract. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $70,911 per year, or $34.1 per hour.

IT Field Technician

Vallarta Supermarkets

Santa Clarita, CA • On-site

$25 - $32/hr

Full-time

Posted 11 days ago

Vallarta Supermarkets rating

5.8

Company rating: 5.8 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

74th of 123 rated grocery stores

Job description

Title: IT Field Technician
Classification: Non-Exempt
Reports to: IT Customer Support and Operations Manager

JOB DESCRIPTION:
Position Summary:
The IT Field Technician provides onsite technical support to Vallarta Supermarkets store locations, specializing in Point-of-Sale (POS) systems, computer hardware, and store technology infrastructure. This role requires a self-starter with strong technical troubleshooting skills, excellent customer service, and the ability to work in a fast-paced retail environment.

Technicians perform hardware replacements, preventative maintenance, vendor coordination, PCI compliance inspections, and warranty exchanges. The position requires extensive travel within the assigned area, flexible work hours, and maintaining a small inventory of IT equipment and parts. The goal of this role is to deliver reliable, high-quality service that supports store operations and upholds Vallarta Supermarkets’ core values.

ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Onsite Technical Support:
  • Provide onsite service and customer support during field visits or dispatches.
  • Install, repair, and maintain store technology systems and equipment.
  • Troubleshoot POS systems (Encor & Aloha), networking issues, telephony (PBX/VOIP), virtual servers, scales, printers, workstations, and other store devices.
  • Diagnose technical problems and determine appropriate solutions.
  • Complete detailed service reports for all onsite work.

Hardware Replacement & Warranty Coordination:
  • Perform hardware replacements for POS terminals, printers, pin pads, scanners, network devices, phones, scales, and other equipment.
  • Identify equipment under warranty and coordinate RMA processes with vendors.
  • Track warranty exchanges and install replacement hardware upon arrival.
  • Maintain accurate inventory of assigned equipment and replacement parts.

Preventative Maintenance:
  • Perform scheduled preventive maintenance on store systems and equipment.
  • Conduct inspections after vendors complete preventative maintenance to ensure work meets company standards.
  • Document deficiencies and escalate issues to the Field Tech Lead as needed.

Compliance & Inspections:
  • Perform PCI pinpad inspections, including serial verification, tamper checks, and compliance documentation.
  • Ensure all pinpads meet PCI security requirements and report any irregularities immediately.

Escalation & Vendor Coordination:
  • Escalate issues requiring data line replacement, camera access requiring lifts, or specialized vendor support.
  • Coordinate with the Field Tech Lead and Helpdesk to ensure proper routing of issues.
  • Communicate clearly and professionally with store teams, vendors, and internal IT staff.

Documentation & Reporting:
  • Document all work performed, including troubleshooting steps, findings, parts used, and resolution details.
  • Maintain accurate logs for mileage, expenses, and inventory.
  • Submit monthly mileage and expense reports for work-related travel and supplies.

Customer Service:
  • Build positive relationships with store teams and provide clear, professional communication.
  • Understand customer needs and provide appropriate recommendations or briefings.
  • Represent the IT department with professionalism and courtesy at all times.

Travel & Vehicle Use:
  • Drive personal vehicles to store locations as required.
  • Maintain safe and reliable transportation.
  • Provide valid driver’s license and proof of auto insurance.
  • Track mileage for all work-related travel and submit monthly for reimbursement.

Knowledge and Skills:
  • Strong troubleshooting skills across hardware, software, and networking.
  • Ability to test, repair, and service technical equipment.
  • Ability to meet customer service level agreements (SLAs).
  • Strong communication skills with both technical and non-technical users.
  • Ability to coordinate issues with the correct internal or external teams.
  • Ability to manage personal inventory and maintain proper stock levels.
  • Must be able to work flexible hours based on call volume and operational needs.

Required Education and Experience:
  • 1–3 years of IT support or field service experience.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Basic understanding of POS systems, PBX/VOIP, and virtual server environments.
  • Ability to use network diagnostic tools and software.
  • Valid driver’s license and reliable personal vehicle.
  • Strong communication and customer service skills.
  • Ability to lift up to 60 lbs. and work on ladders or lifts when required.

Certifications:
  • Scale Certification (company-paid).
  • A+ Certification preferred.
  • Additional POS or networking certifications are a plus.

Preferred Experience:
  • Experience with Encor, Aloha, or similar POS systems.
  • Experience with Hobart scale calibration.
  • Familiarity with PCI compliance requirements.
  • Previous retail or grocery store experience.

Position Type/Expected Hours of Work:
Monday – Sunday, (flexible schedule) must be able to work weekends and holidays as needed.

Physical Demands:
  • Must be able to lift up to 60 lbs., always using the buddy system or proper lifting tools.
  • Standing, walking, bending, and working in tight spaces.
  • Ability to work on ladders or elevated areas when required.

This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

What Vallarta Supermarkets employees say

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About Vallarta Supermarkets

Sourced by ZipRecruiter

For more than 35 years, Vallarta Supermarkets has been bringing families together over fresh and authentic food. When you enter Vallarta, you know right away that it’s about more than food shopping — it’s about celebrating. Celebrating the food, culture, colors, and vibrant energy of Mexico and Latin America. Vallarta offers a feast for ALL your senses. You can smell the sweet aromas from the bakery, hear the rhythms of the music playing, and different languages spoken all around you.

Industry

Supermarkets and grocery stores

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1985

Social media

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