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It Field Engineer Jobs in Tennessee (NOW HIRING)

Waste Connections

IT Field Tech

Knoxville, TN · On-site

$50K/yr

Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY ...

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$14

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$49

How much do it field engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it field engineer in Tennessee is $30.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $37.07 per hour, depending on experience, location, and employer.

What are some common challenges IT field engineers face when working on-site at client locations?

IT Field Engineers often encounter challenges such as troubleshooting unfamiliar systems, adapting to diverse client environments, and managing tight schedules with multiple service calls in a day. They must quickly diagnose issues, communicate clearly with clients who may have varying levels of technical knowledge, and sometimes work outside regular business hours to minimize client downtime. Flexibility, strong problem-solving skills, and the ability to remain calm under pressure are essential for success in this dynamic role.

What is an IT field engineer?

IT Field Engineers are technical professionals who install, maintain, and troubleshoot computer systems, networks, and related equipment at client locations. They often work on-site to resolve hardware and software issues, perform upgrades, and ensure that technology functions smoothly for businesses. Their role requires a mix of technical expertise, problem-solving skills, and the ability to work independently or as part of a team. IT Field Engineers frequently travel to different sites, making flexibility and strong communication skills important for success in this job.

What is the difference between It Field Engineer vs Network Technician?

AspectIT Field EngineerNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, enterprise sitesOn-site network setups, troubleshooting, maintenance
Employer & IndustryIT service providers, telecom, enterprise companiesTelecom, IT support firms, corporate networks

IT Field Engineers and Network Technicians share similar certifications and often work in on-site environments. However, IT Field Engineers typically handle broader tasks including hardware, software, and network issues across various locations, while Network Technicians focus specifically on network setup, troubleshooting, and maintenance. Both roles are essential in maintaining IT infrastructure, but their scope and responsibilities differ slightly.

Which IT field engineer is the highest paid?

Senior IT field engineers with specialized skills in network infrastructure, cybersecurity, or cloud technologies tend to be the highest paid in the field. Experience, certifications like Cisco CCNP or CompTIA Security+, and working in high-demand industries can significantly increase earning potential.

What are the key skills and qualifications needed to thrive as an IT field engineer, and why are they important?

To thrive as an IT Field Engineer, you need strong technical knowledge of computer networks, hardware troubleshooting, and system installation, usually supported by a degree in IT or related certifications like CompTIA A+ or Cisco CCNA. Familiarity with diagnostic tools, remote management software, and ticketing systems is often required. Excellent problem-solving skills, effective communication, and the ability to work independently are standout soft skills in this role. These competencies are vital to ensure timely resolution of technical issues, minimize downtime, and provide outstanding customer support in diverse environments.
What are popular job titles related to It Field Engineer jobs in Tennessee? For It Field Engineer jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching It Field Engineer jobs in Tennessee look for? The top searched job categories for It Field Engineer jobs in Tennessee are:
It Field Engineer jobs near you
Infographic showing various It Field Engineer job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $64,360 per year, or $30.9 per hour.

IT Field Tech

Waste Connections

Knoxville, TN • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

29th of 90 rated recycling and waste

Job description

Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN office. This role will be responsible for supporting IT/Telecom equipment spanning across our TN, KY, GA, & AL locations. The position requires physical installation of security camera systems, IT closets; installation of routers, switches, patch panels, and more. Along with software configuration skills of routers, switches, computers, phones, and audio/video equipment. This position requires one to be self-motivated, have time management skills, and a customer first mentality.
Pay Rate: $50,000+ DOE
Schedule: Monday- Friday, occasional Saturdays. Starts at 8am.
Benefits: We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), paid time off and more.
Preferred Qualifications:
  • Bachelor's Degree in Computer Science OR related field experience
  • 2 years or more of Network Administration OR willing to learn.
  • Experience working with Microsoft O365 and Office Applications
  • Independent worker with the ability to manage multiple projects simultaneously.
  • Strong communication, customer service, and time management skills required.

Essential Duties and Responsibilities:
  • Provide tier 1 and 2 level support for workstations, including handling after-hour calls as assigned.
  • Installation, configuration and troubleshooting of TCP/IP networking
  • Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting
  • Maintain phone systems at multiple locations
  • Microsoft windows end user configuration (profiles, printers, application configuration)
  • Cisco router installation and configuration
  • iPad, iPhone / Andriod device configuration, troubleshooting, and repair

Minimum Requirements:
  • Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays.
  • Demonstrated proficiency in at least four of the following areas:
    • Windows 11
    • WYSE Winterms
    • Citrix Server
    • Telecom and VoIP phones
    • AV - conference rooms and TVs
    • Printers / PC laptop / desktop support
    • Cisco / Meraki Routers / General Networking

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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