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It Field Engineer Jobs (NOW HIRING)

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IT Field Systems Engineer

Boston, MA · On-site

$60K/yr

We are looking for a versatile Field Engineer to provide critical IT infrastructure support for a major global aviation leader. This is a high-impact role where you will manage hands-on technical ...

Maven LLC

IT Field Technician

Columbus, OH · On-site

The IT Field Technician will provide IT field support for restaurants, regional office, and regional users within assigned region. Ensures IT issues are addressed, resolved, escalated, communicated ...

Valley Perinatal Services

IT Field Technologist

Mesa, AZ · On-site

$55K - $62K/yr

The IT Field Technologist plays a critical role in delivering on-site technical support and solutions to clients across various locations within the United States. This position involves diagnosing ...

AA2IT

IT Field Tech

AA2IT is seeking an IT Field Tech to provide on-site support for printer hardware and troubleshooting. The role involves traveling to various sites and requires reliable transportation and a clean ...

Community options

IT Field Technician

Pittsburgh, PA · On-site

$50K/yr

The IT Field Technician is responsible for providing IT services and support. This role will have a focus on smart home technology. Starting pay is $50,000/annually Responsibilities * Provide prompt ...

Ensign Services, Inc.

IT Field Resource

Santa Rosa, CA · On-site

$70K - $80K/yr

IT Field Resource Position Type: Full Time, exempt employee. Salary : $70,000 - $80,000 annually, DOE; may be eligible for bonus. Location: This position supports the Northern California area/market ...

AA2IT

IT Field Technician

Las Vegas, NV · On-site

AA2IT is seeking an IT Field Technician to provide general IT support to various clients including retailers and banks. The role involves driving to client sites for break-fix and IMAC calls ...

South Shore Health

IT Field Support Analyst

Weymouth, MA · On-site

$27.78 - $37.38/hr

SHS IT Field Support Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) The IT Field Support Technician I position reports to the Manager of IT Field Support Services and is ...

Menlo, Inc.

IT Field Technician

Kansas City, MO · On-site

$45K - $60K/yr

The IT Field Technician position is responsible for any hands-on and on-site related tasks involving the deployment of computer hardware, peripherals, and other computing devices. The IT Field ...

Cascadia Healthcare

IT Field Resource

Coeur D Alene, ID · On-site +1

$65K/yr

We are looking to add a professional, personable, and passionate individual to our team as an IT Field Resource. This position requires a highly flexible individual that loves interacting with a ...

AA2IT

IT Field Services Technician

Poplar Bluff, MO · On-site

AA2IT is a company seeking an IT Field Services Technician to provide general IT support to customers at various client sites. The role involves driving to locations and handling break-fix and IMAC ...

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It Field Engineer information

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How much do it field engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for it field engineer in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.87 per hour, depending on experience, location, and employer.

What is an IT field engineer?

IT Field Engineers are technical professionals who install, maintain, and troubleshoot computer systems, networks, and related equipment at client locations. They often work on-site to resolve hardware and software issues, perform upgrades, and ensure that technology functions smoothly for businesses. Their role requires a mix of technical expertise, problem-solving skills, and the ability to work independently or as part of a team. IT Field Engineers frequently travel to different sites, making flexibility and strong communication skills important for success in this job.

What are some common challenges IT field engineers face when working on-site at client locations?

IT Field Engineers often encounter challenges such as troubleshooting unfamiliar systems, adapting to diverse client environments, and managing tight schedules with multiple service calls in a day. They must quickly diagnose issues, communicate clearly with clients who may have varying levels of technical knowledge, and sometimes work outside regular business hours to minimize client downtime. Flexibility, strong problem-solving skills, and the ability to remain calm under pressure are essential for success in this dynamic role.

What are the key skills and qualifications needed to thrive as an IT field engineer, and why are they important?

To thrive as an IT Field Engineer, you need strong technical knowledge of computer networks, hardware troubleshooting, and system installation, usually supported by a degree in IT or related certifications like CompTIA A+ or Cisco CCNA. Familiarity with diagnostic tools, remote management software, and ticketing systems is often required. Excellent problem-solving skills, effective communication, and the ability to work independently are standout soft skills in this role. These competencies are vital to ensure timely resolution of technical issues, minimize downtime, and provide outstanding customer support in diverse environments.

What is the difference between It Field Engineer vs Network Technician?

AspectIT Field EngineerNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, enterprise sitesOn-site network setups, troubleshooting, maintenance
Employer & IndustryIT service providers, telecom, enterprise companiesTelecom, IT support firms, corporate networks

IT Field Engineers and Network Technicians share similar certifications and often work in on-site environments. However, IT Field Engineers typically handle broader tasks including hardware, software, and network issues across various locations, while Network Technicians focus specifically on network setup, troubleshooting, and maintenance. Both roles are essential in maintaining IT infrastructure, but their scope and responsibilities differ slightly.

How much does an IT Field Engineer make?

An IT Field Engineer's average salary in the United States ranges from $50,000 to $80,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher wages, often supplemented with overtime and on-call pay.

Is an IT Field Engineer a hard job?

An IT Field Engineer job can be challenging as it involves troubleshooting hardware and software issues on-site, often requiring technical skills, problem-solving abilities, and adaptability to different environments. The role may also include physical tasks, working outside regular hours, and maintaining certifications to stay current with technology. Overall, it demands a combination of technical knowledge and practical skills, which can be demanding but manageable with proper training and experience.

Which IT field engineer is the highest paid?

Senior IT field engineers with specialized skills in network infrastructure, cybersecurity, or cloud technologies tend to be the highest paid in the field. Experience, certifications like Cisco CCIE or CompTIA Security+, and working in high-demand industries can significantly increase earning potential.
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It Field Engineer jobs near you
Infographic showing various It Field Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $70,911 per year, or $34.1 per hour.

IT FIELD ENGINEER - TIER 2 (On-Site)

Springfield, IL • On-site

CDS Office Technologies
51 - 200 employees
Learn more about CDS Office Technologiesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

CDS Office Technologies is a leading Managed Technology and Security Services Provider serving organizations throughout the Midwest and Florida. For more than 50 years, we have helped businesses, schools, healthcare organizations, local governments, and nonprofit organizations leverage technology to improve productivity, strengthen security, and support long-term growth.
As our Managed Technology Services division continues to grow, we are seeking a Tier 2 Field Engineer to join our team of IT and cybersecurity professionals. You'll be providing onsite and remote support for client infrastructure, cloud environments, networking, cybersecurity, and business technology solutions.
The ideal candidate is a motivated technical professional who enjoys solving complex problems, working directly with clients, and participating in technology projects that improve business operations, reliability, and cybersecurity posture.
The Tier 2 Field Engineer works closely with our IT Support Engineering Team (Help Desk), other Field Engineers, Project Management Team, and Account Management teams to support client environments and deliver exceptional service. This role collaborates across departments to resolve complex technical issues, implement infrastructure and cybersecurity solutions, and successfully deliver client projects. This position reports directly to the Regional IT Director.
Compensation amp; Benefits
CDS Office Technologies offers a comprehensive benefits package, including:
  • Competitive salary of $42,500 - $67,000, based on experience and qualifications
  • Company-provided vehicle
  • Medical, dental, vision, and life insurance
  • 401(k) retirement plan
  • Paid holidays
  • Paid time off (PTO)
  • Cell phone reimbursement
  • Ongoing training and professional development opportunities
Responsibilities
  • Provide onsite and remote support for client IT infrastructure, hardware, software, and cloud environments
  • Troubleshoot and resolve issues involving Windows Server, Microsoft 365, Active Directory, Entra ID, networking, virtualization, and cybersecurity solutions
  • Install, configure, upgrade, and maintain servers, workstations, networking equipment, and business applications
  • Support and administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, and Entra IDDeploy, configure, and maintain virtualization platforms including Hyper-V
  • Configure and troubleshoot firewalls, switches, wireless networks, VPN connectivity, DNS, DHCP, and other network infrastructure components
  • Support endpoint security, email security, backup, disaster recovery, and business continuity solutions
  • Perform preventative maintenance, environment assessments, and system audits to ensure optimal performance and security
  • Participate in infrastructure, cloud, networking, and cybersecurity projects for client environments
  • Assist with Microsoft 365 migrations, server replacements, network upgrades, and security initiatives
  • Document technical work, update service tickets, maintain client records, and contribute to internal documentation
  • Collaborate with the IT Support Engineering Team, fellow engineers, project managers, and account management teams to resolve complex issues efficiently
  • Develop trusted client relationships through exceptional customer service and communication
  • Participate in an on-call rotation and provide emergency support when required
  • Assist sales and account management teams with occasional technical discovery meetings, solution discussions, and pre-sales opportunities
Qualifications
  • Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience
  • Minimum of 2 years of experience supporting business IT infrastructure in a systems administration, network administration, field engineering, or MSP environment
  • Experience supporting Microsoft 365, Active Directory, Entra ID, Windows Server, and desktop operating systems
  • Experience with virtualization technologies, including Hyper-V
  • Strong understanding of business networking concepts, including TCP/IP, DNS, DHCP, routing, switching, wireless networking, firewalls, and VPN technologies
  • Experience supporting backup, disaster recovery, and business continuity solutions
  • Experience implementing and supporting cybersecurity technologies and industry best practices
  • Ability to troubleshoot and resolve complex technical issues independently
  • Strong organizational, documentation, and time management skills
  • Excellent communication, customer service, and problem-solving abilities
  • Ability to work independently while managing multiple priorities and client expectations
  • Valid driver's license and clean driving record
  • Experience working in a Managed Services Provider (MSP) environment is preferred
  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365, or equivalent certifications are preferred but not required
Why Join CDS?
At CDS Office Technologies, you'll work alongside experienced engineers in a collaborative environment that values continuous learning, professional growth, and exceptional customer service. You'll have the opportunity to work with a wide range of technologies, participate in meaningful client projects, and make a direct impact on the success of our clients.
If you thrive in a fast-paced environment, enjoy solving technical challenges, and are passionate about helping organizations leverage technology, we encourage you to apply.
CDS Office Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law.

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