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It Desktop Manager Jobs in Pittsburgh, PA (NOW HIRING)

IT Manager

Pittsburgh, PA · On-site

$92.20K - $113.10K/yr

Description: IT Manager We are seeking an IT Manager to build services and infrastructure to support the development of an AI computation environment that runs on 10s to 1000s of machines. You will ...

IT Manager

Warrendale, PA · On-site

$92.80K - $113.80K/yr

The IT Manager will be responsible for the day-to-day support of information systems, ensuring that technical operations align with the firm's strategic plan while providing support to key executives.

IT Manager

Pittsburgh, PA · On-site

$92.20K - $113.10K/yr

PPG is looking for an IT Manager to join our IT team supporting our Refinish Business Group! In this role, you will have responsibility for coaching, career development planning, and direct ...

IT Manager

Pittsburgh, PA

$92.20K - $113.10K/yr

PPG is looking for an IT Manager to join our IT team supporting our Refinish Business Group! In this role, you will have responsibility for coaching, career development planning, and direct ...

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... Experience managing desktops, laptops, within an enterprise onsite and remote environment.

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... Experience managing desktops, laptops, within an enterprise onsite and remote environment.

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

Desktop Support

Butler, PA

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

Manager IT Governance

Pittsburgh, PA

$88.80K - $108.90K/yr

Role : Manager IT Governance Location: Pittsburgh, PA Duration: Full-time MOI : Telephonic & Skype Primary Skills: IT Governance Program Need Candidates with a Minimum of 10 Years of Experience. This ...

Desktop Support Technician

New Kensington, PA · On-site

$18 - $23/hr

... desktops, laptops, and peripherals. • Perform network diagnosis and support, resolving ... IT asset inventory, ensuring accurate records and compliance. • Contribute to incident management ...

Manager, IT - SOC

Pittsburgh, PA · On-site

$92.20K - $113.10K/yr

ROLE: The Manager, IT SOC is responsible for leading and developing a global Security Operations Center team, ensuring 24/7 security monitoring, effective incident response, and proactive ...

Manager, IT - SOC

Pittsburgh, PA · On-site

$92.20K - $113.10K/yr

ROLE: The Manager, IT SOC is responsible for leading and developing a global Security Operations Center team, ensuring 24/7 security monitoring, effective incident response, and proactive ...

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It Desktop Manager information

See Pittsburgh, PA salary details

$20.4K

$81.2K

$122.3K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Pittsburgh, PA is $81,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $92,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Pittsburgh, PA? For It Desktop Manager jobs in Pittsburgh, PA, the most frequently searched job titles are:
What cities near Pittsburgh, PA are hiring for It Desktop Manager jobs? Cities near Pittsburgh, PA with the most It Desktop Manager job openings:
IT Developer/Programmer

IT Developer/Programmer

TUDI Mechanical Systems

Mckeesrocks, PA • On-site

Full-time

Medical, Retirement, PTO

Posted 14 days ago


Job description

TUDI Mechanical Systems strives to be the business partner most admired for its people! We have been voted one of Pittsburgh’s Top Workplaces for the past 15 years and named one of the best contractors on the East Coast by Air Conditioning, Heating and Refrigeration News.
IT Developer/Programmer
Job Summary:
We are seeking an IT Developer / Programmer to support and advance TUDI Mechanical Systems technology initiatives through custom development, automation, analytics, and AI-driven solutions. This role is focused on writing code, building data solutions, and leveraging AI and Power BI to improve operational efficiency, reporting, and decision-making across the organization.
Responsibilities: 
  • Design, develop and maintain custom applications and integrations to support business operations
  • Write clean, efficient, and well-documented code to automate workflows and improve system efficiency
  • Develop and maintain Power BI dashboards and reports
  • Partner with business leaders to understand operational needs and translate them into technical solutions
  • Support and expand the company’s use of AI tools and models, including process automation, data analysis, and decision support
  • Integrate data from multiple systems (ERP, CRM, financial systems, operational tools) into centralized reporting and analytics platforms
  • Troubleshoot, enhance, and optimize existing applications and reports
  • Stay current on emerging technologies related to AI, analytics, automation, and software development
  • Provide documentation, training, and knowledge transfer for developed solutions
  • Support additional technology initiatives and projects as needed
Qualifications:
  • At least three (3) years of experience providing onsite or helpdesk desktop/laptop support
  • Self-sufficient, determine when additional support is needed 
  • Excellent customer service, communication, interpersonal and problem solving skills
  • Willingness to learn and think outside the box
  • Desktop/laptop support experience
  • Microsoft Windows, Microsoft Office Suite
  • Understand and experience with virtualized environments

Compensation & Benefits:

  • Competitive compensation package, including bonus incentive program
  • 100% company paid Family health insurance premiums
  • Flexible Spending Account (FSA) with employer contribution
  • 401(k) with company match & profit sharing
  • Generous vacation policy with paid holidays
 

Other Perks:

  • Ongoing training and development
  • Onsite fitness facility
  • Various Employee and Family activities
  • Opportunities to give back to the Community


Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical, electrical and plumbing service contractor and trusted business partner in our defined market segment.  Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15+ years.

At Tudi, we are committed to each other and our customers.  We are raising the bar and changing the industry.

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