ZipRecruiter

Log In

1

It Desktop Manager Jobs in Scranton, PA (NOW HIRING)

Onvo Travel Plaza

IT Specialist

Scranton, PA · On-site

Evaluate technology proposals and agreements and provide recommendations to management on vendors ... genetic information, domestic or sexual violence victim status or any other characteristic ...

Onvo Travel Plaza

IT Specialist

Scranton, PA

Evaluate technology proposals and agreements and provide recommendations to management on vendors ... genetic information, domestic or sexual violence victim status or any other characteristic ...

St. Joseph's Center

IT Support Specialist

Scranton, PA · On-site

$16.83/hr

IT Support Specialist Are you someone who enjoys solving problems, helping people, and working ... Execute onboarding and offboarding processes, managing user access, equipment preparation and ...

Solar Mason

Chief Information Officer (CIO)

Scranton, PA · On-site +1

We are seeking a Chief Information Officer (CIO) to lead our technological development and IT operations. As a member of the senior management team, you will be responsible for overseeing all aspects ...

TeamLogic, Inc.

MSP Level 3 Technician

Kingston, PA · On-site

$32 - $42/hr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

BC Tech Pro

Computer Field Technician

Pittston, PA · On-site

$35/hr

Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the ... To be successful in this position, you must have prior experience with laptop and desktop hardware.

BC Tech Pro

Computer Field Technician

Pittston, PA

$35/hr

Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the ... To be successful in this position, you must have prior experience with laptop and desktop hardware.

Woodloch

Helpdesk Support Technician

Hawley, PA · On-site

$19 - $25.75/hr

This role ensures the reliability and performance of IT systems that directly impact guest ... Provide support for desktops, laptops, mobile devices, printers, and POS systems * Troubleshoot ...

NJ Tech

Hardware Technician

Pittston, PA

Company Description NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting.

next page

Showing results 1-20

People also search for

All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Scranton, PA

It Desktop Manager information

See Scranton, PA salary details

$20.8K

$82.8K

$124.7K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Scranton, PA is $82,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Scranton, PA? For It Desktop Manager jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Scranton, PA look for? The top searched job categories for It Desktop Manager jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for It Desktop Manager jobs? Cities near Scranton, PA with the most It Desktop Manager job openings:
It Desktop Manager jobs near you

IT Specialist

Onvo Travel Plaza

Scranton, PA • On-site

Full-time

Posted 26 days ago

Job description

Onvo is a network of travel plazas, restaurants, and hotels with locations throughout Pennsylvania and New York. If you're looking for a job in NEPA, Central PA, or New York, we've got plenty of opportunities for you to explore!
Job Description:
The Technology Specialist will install, upgrade, and maintain computer hardware and peripheral equipment. Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness. Assist in researching, planning, and implementing new technologies to improve retail operations and team member efficiency. The Technology Specialist will also maintain that all systems are up to industry standards.
Essential Functions:
  • Install or modify IT systems, printers, phones, scanners, TV's and other technology. Provide technical support and consultation in the use and operations of internet connectivity and computer operating systems, accounting software, security systems, and POS systems across all departments.
  • Investigate new techniques, equipment, and data processing methods. Evaluate technical requirements for new or upgrades in hardware/software.
  • Monitor software updates and upgrades and alert Departments when due or past due.
  • Maintain databases and libraries including systems security functions, passwords, inventory of equipment, etc.
  • Design and maintain systems documentation according to applicable policies and standards.
  • Track and maintain rosters of equipment rented out and returned.
  • Coordinate technology resources including main IT system and networks, telecommunications network, POS systems, telephone system(s), and personal computer connectivity.
  • Evaluate and procure new technology and computer supplies according to budgetary line items.
  • Keep abreast of state-of-the-art developments in both the retail and petroleum industries.
  • Evaluate technology proposals and agreements and provide recommendations to management on vendors, bids, outsourcing.
  • Coordinate the services of vendors to ensure quality of service and timeliness. Review vendor contracts for compliance. Function as the contract's administrator for all outsourced technology services.
  • Assist other staff members in resolving issues with technology.
  • Ensure that all software licenses are maintained.
  • Crosstrain and backup other team members for selected critical job functions.
  • Document systems, process and/or procedures.
  • Diagnose network, telephone, hardware and software related problems.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:
  • Travel to locations required.
  • Perform routine software updates either remotely or on site.
  • Ability to learn basic programming.
  • Understand Microsoft Office 365.
  • Experience with Microsoft Windows 7/10/Server.
  • Experience in Cisco Meraki Routers/Infrastructure.
  • Maintenance and updates to the company website.
  • Other activities include network, computer, and printer troubleshooting, project management, data cabling, mounting hardware and systems administration.
  • Experience supporting PC's, Printers, and Cell Phones.
  • Proven skills in PC repair, troubleshooting and deployment.
  • Excellent written and verbal communication.
  • Ability to act independently, as well as the ability to engage and to find and implement upgrades and resolutions.
  • Assist with team members building security access and badge creation/terminations.

Qualifications:
  • 3+ years of IT experience in troubleshooting, Break/Fix and helpdesk support
  • Excellent problem-solving skills
  • Strong collaboration skills

Disclaimer:
The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Apply