ZipRecruiter

Log In

1

It Deskside Support Jobs (NOW HIRING)

City IT

Deskside Support

Port Saint Lucie, FL

$20.25 - $25.75/hr

Summary As Deskside Support, you'll be the first point of contact for end users experiencing ... This policy shall apply only to the extent it does not conflict with applicable law. Supervisory ...

SAIC

Deskside Support Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Deskside Support Technician will provide ongoing support to Executives and employees across the ... Perform asset inventories by identifying and labeling IT equipment according to documented ...

City IT

Deskside Support

Port Saint Lucie, FL · On-site

$20.25 - $25.75/hr

Summary As Deskside Support, you'll be the first point of contact for end users experiencing ... This policy shall apply only to the extent it does not conflict with applicable law. Supervisory ...

SAIC

Deskside Support Technician

Washington, DC · Hybrid

$40K - $80K/yr

... IT policies. This role supports end users with workstation hardware, software, and enterprise ... Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers ...

SAIC

Deskside Support Technician

Washington, DC · On-site

$40K - $80K/yr

... IT policies. This role supports end users with workstation hardware, software, and enterprise ... Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines ... Remote and Deskside Experience troubleshooting hardware and software issues * Troubleshooting ...

SAIC

Deskside Support Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

Description SAIC is hiring a Deskside Support Technician to support HHS in Atlanta, GA. The ... Perform asset inventories by identifying and labeling IT equipment according to documented ...

Kyndryl

Deskside Support Technician

Phoenix, AZ · On-site

$42K - $78K/yr

Provide Level 2 (L2) deskside support for laptops, desktops, and peripheral devices. * Deliver ... But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we ...

SAIC

Deskside Support Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Deskside Support Technician will provide ongoing support to Executives and employees across the ... Perform asset inventories by identifying and labeling IT equipment according to documented ...

SAIC

Deskside Support Technician

Washington, DC · On-site

$40K - $80K/yr

... IT policies. This role supports end users with workstation hardware, software, and enterprise ... Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers ...

previous pagenext page

Showing results 21-40

All JobsIt Deskside Support Jobs

It Deskside Support information

See salary details

$10

$24

$38

How much do it deskside support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it deskside support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT deskside support specialist?

To thrive as an IT Deskside Support specialist, you need solid knowledge of computer hardware, operating systems, troubleshooting techniques, and typically a diploma or degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure timely and accurate resolution of technical issues, minimizing downtime and maintaining business productivity.

What is the difference between It Deskside Support vs Help Desk Technician?

AspectIt Deskside SupportHelp Desk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, remote support common
Employer & Industry UsageIT service providers, corporate IT departmentsHelp desk services, IT support centers

It Deskside Support and Help Desk Technicians both provide technical assistance, but It Deskside Support typically involves on-site, hands-on troubleshooting, while Help Desk Technicians often handle remote support. Both roles require similar certifications and are essential in IT support environments, with Deskside Support focusing more on physical hardware issues and Help Desk roles on software and network problems.

What are some common challenges faced by IT deskside support professionals, and how can they be addressed?

IT Deskside Support professionals often encounter challenges such as managing a high volume of support requests, troubleshooting a wide range of hardware and software issues, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks efficiently, stay up-to-date with the latest technology trends, and develop strong interpersonal skills. Collaborating closely with other IT teams and documenting solutions can also help streamline support processes and improve user satisfaction.

What is an IT deskside support specialist?

IT Deskside Support specialists are professionals who provide technical assistance directly to end users, usually in-person at their desks or workstations. They handle a wide range of issues, including troubleshooting hardware and software problems, setting up new equipment, and ensuring that users’ devices are running smoothly. Their role often complements remote help desk support, focusing on problems that require physical presence or hands-on expertise. IT Deskside Support is essential for maintaining productivity and minimizing downtime in organizations. They also may assist with IT asset management, system upgrades, and user training.
More about It Deskside Support jobs
What states have the most It Deskside Support jobs? States with the most job openings for It Deskside Support jobs include:
What job categories do people searching It Deskside Support jobs look for? The top searched job categories for It Deskside Support jobs are:
It Deskside Support jobs near you
Infographic showing various It Deskside Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

Deskside Support

City IT

Port Saint Lucie, FL

$20.25 - $25.75/hr

Full-time

Posted 19 days ago

Job description

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.
 
About City Electric Supply 
CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values. 

Summary
As Deskside Support, you'll be the first point of contact for end users experiencing technical issues, responsible for resolving support requests and answering general technical questions. You'll gather information from internal City Electric Supply employees to identify the root of the problem and handle first level fixes for known issues, escalating anything beyond that scope to Level 2 support.
Essential Job Functions
  • Take initial calls and in person requests from users and create tickets accordingly.
  • Provide onsite support to internal customers.
  • Gather customer information and determine the underlying issue.
  • Troubleshoot by researching symptoms and documenting the steps taken to identify the root cause.
  • Apply hardware, software, and network troubleshooting skills to resolve issues.
  • Escalate to a Level 2 technician within established time constraints.
  • Follow up on open tickets until full resolution.
  • Walk customers through the problem solving process clearly and patiently.
  • Follow departmental standards and procedures.
  • Contribute to team goals by supporting related tasks and results as needed.
  • Work under supervision while communicating and coordinating effectively with the team.
  • Some travel required to Headquarters for meetings and trainings.
Education/Experience
  • High school diploma or equivalent required.
  • 2+ years of experience in a relevant technical field.
Competencies
  • Working knowledge of MS Office, including Word and Excel.
  • Strong interpersonal and communication skills.
  • Ability to multitask effectively in a dynamic environment.
  • Comfortable working within a team and maintaining positive relationships with coworkers.
Benefits Offered:
  • Medical, Dental, Vision Insurance.
  • 401(k) company match program.
  • Telehealth.
  • Short-term and Long-term disability insurance.
  • Basic and AD&D Life Insurance paid for by the company.
  • Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
  • Employee Assistance Program.
  • Mental, physical, financial wellness.
  • Auto and Home Insurance discount.
  • Paid Time Off and 7 paid Holidays.
  • Paid Pregnancy, Parental, and Adoption Leave programs.
  • Employee Discount Program.
  • Training Programs.
  • Internal growth opportunities in a fast-growing company.
  • In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.
Supervisory Responsibility

This position has no supervisory responsibilities. 

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing.  The employee must be able to lift and move items up to 50 pounds.   
 
Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 
 
EEO Statement 
We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.  We support protected veterans and individuals with disabilities through our affirmative action program.
 
Attention Applicants
If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at HRServices@cityelectricsupply.com or 1-855-571-2477.
 
City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.