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It Assistant Jobs in Wisconsin (NOW HIRING)

Winter Services

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...

Winter Services Inc

IT Assistant

Milwaukee, WI · On-site

$20 - $26/hr

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

This position will be part of the Information Technology team and assist in first level helpdesk support; IT related projects and software deployments. The ideal candidate would thrive in a fast ...

BANK FIRST

IT Specialist

Manitowoc, WI · On-site

This position will be part of the Information Technology team and assist in first level helpdesk support; IT related projects and software deployments. The ideal candidate would thrive in a fast ...

General Beverage

IT Internship

Madison, WI · On-site

$15 - $20.25/hr

... Assist in the setup and configuration of end-user devices, such as computers, laptops, printers ... issues. IT Asset Management: • Assist in managing IT assets, including hardware, software ...

GENERAL BEVERAGE SALES CO

IT Internship

Madison, WI

$15 - $20.25/hr

Track and update asset inventory records, ensuring accurate and up-to-date information. Assist in ... Technology, or a related program Familiarity with hardware, software, and network systems ...

Faith Technologies

IT Vendor Manager

Menasha, WI

$97K - $119K/yr

Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services. * Assist procurement in the negotiation of ...

Faith Technologies Inc.

IT Vendor Manager

Menasha, WI · On-site

$97K - $119K/yr

Oversee all aspects of vendor relationships for IT professional services, including consulting, implementation, managed services, and support services. * Assist procurement in the negotiation of ...

Standard Imaging Inc

IT Manager

Middleton, WI · Remote

$97K - $119K/yr

Maintain system documentation and inventory * Assist with budgeting, vendor management, and technology planning Requirements What You Bring Required Qualifications * 5+ years of progressive ...

Standard Imaging, Inc

IT Manager

Middleton, WI · On-site

$97K - $119K/yr

Maintain system documentation and inventory * Assist with budgeting, vendor management, and technology planning Requirements What You Bring Required Qualifications * 5+ years of progressive ...

Allied Cooperative

IT Technician

Marshfield, WI · On-site

Provide exceptional technical support to ensure the smooth operation of company IT systems. * ... access. * Assist with mobile device configuration, security settings, and troubleshooting common ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Wisconsin

It Assistant information

See Wisconsin salary details

$11

$22

$39

How much do it assistant jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for it assistant in Wisconsin is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Wisconsin? The most popular types of It jobs in Wisconsin are:
What are popular job titles related to It Assistant jobs in Wisconsin? For It Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Wisconsin look for? The top searched job categories for It Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Assistant jobs? Cities in Wisconsin with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,591 per year, or $22.9 per hour.

IT Assistant

Winter Services

Milwaukee, WI • On-site

$20 - $26/hr

Full-time

Posted 10 days ago

Job description

The IT Assistant will provide front-line IT support for end users, maintain IT assets, and assist with onboarding, systems administration, and operational IT processes while escalating complex issues to the IT Coordinator. This position functions as a Tier 1 Help Desk and IT Operations support role.
Responsibilities:
  • End User Support at Winter Services including:

    • Serve as the primary point of contact for incoming IT support requests via phone and email

    • Troubleshoot and resolve basic hardware, software, network, and mobile device issues with a focus on clear, non-technical communication
    • Assist users with common mobile device needs such as email setup, authentication apps, connectivity issues, and basic troubleshooting
    • Guide users through solutions in a patient, approachable manner, ensuring understanding and confidence
    • Escalate more complex issues to the IT Coordinator as appropriate
    • Maintain accurate, detailed documentation of incidents, resolutions, and user interactions
    • Deliver consistent, high-quality service that prioritizes responsiveness, professionalism, and user satisfaction

  • IT Asset Management:

    • Oversee the intake, inventorying, and tracking of all IT hardware, including laptops, desktops, mobile phones, tablets, and peripherals
    • Log all assets into the asset management system, including but not limited to: serial numbers, asset tags, phone numbers, carrier details, assigned users, and location data
    • Maintain real-time accuracy of asset records, ensuring all changes (assignments, transfers, upgrades, repairs, disposals) are properly documented
    • Perform routine audits and reconciliation of physical inventory against system records, including mobile device inventories and line assignments
    • Track mobile device lifecycle, including procurement, activation, upgrades, number porting, and decommissioning
    • Coordinate with mobile carriers and vendors for device orders, replacements, and service-related requests
    • Prepare, configure, enroll (e.g., MDM), and test devices prior to deployment
    • Monitor and manage inventory levels for both standard IT equipment and mobile devices
    • Generate inventory and asset utilization reports as needed
    • Recommend process improvements to enhance asset tracking accuracy and efficiency

  • Onboarding and Offboarding including:

    • Set up new employee workstations, including hardware, software, mobile devices, and account provisioning
    • Provision and configure mobile devices, including required applications, security settings, and access controls
    • Ensure all assigned equipment (including phones) is properly recorded and linked to the employee in the asset system
    • Provide a welcoming and supportive onboarding experience, including basic IT and mobile device orientation
    • Decommission equipment and mobile devices for departing employees, ensuring assets are recovered, wiped, and updated in the system
    • Coordinate mobile line transfers, suspensions, or cancellations as part of offboarding
    • Revoke system and mobile access in a timely and secure manner
    • Partner with HR and hiring managers to ensure smooth and well-coordinated transitions

QUALIFICATIONS:
  • Associate's degree in information technology or related field (or equivalent experience)

  • 1-3 years in IT Operations and Support
  • Knowledge of Network Management and IT system protocols.
  • Proficiency in Microsoft 365 Suite
  • Working knowledge of Microsoft Active Directory and Entra ID
  • Knowledge and hands-on experience with:

    • Laptop and desktop hardware
    • Mobile devices and tablets
    • Windows desktop operating systems (Windows 10 and 11)
    • End user applications and software
    • Network peripherals
    • Printers

  • Discretion and trustworthiness due to frequent contact with confidential material
  • Strong attention to detail and organization skills
  • Experience with documentation software and proven data recordkeeping accuracy.
  • Ability to consistently provide responsive, professional, and highly personable technical support.

PHYSICAL DEMANDS:
  • Frequently lift objects weighing up to 50 pounds
  • Climb stairs
  • Sit for long periods of time
  • Occasionally stoop, kneel or crouch
  • Use hands and arms to reach for, grasp and manipulate objects

WORKING CONDITIONS:
Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
Travel to other branches/locations as needed.

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