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Isp Coordinator Jobs (NOW HIRING)

GoNetspeed

ISP Engineer

New Gloucester, ME

$27 - $35/hr

Plans, designs, and coordinates complex network augments and rearrangements to the existing network. Responsible for maintaining spares inventory, network redundancy and sufficient capacity in ...

GoNetspeed

ISP Engineer

New Gloucester, ME · On-site

$27 - $35/hr

Plans, designs, and coordinates complex network augments and rearrangements to the existing network. Responsible for maintaining spares inventory, network redundancy and sufficient capacity in ...

GoNetspeed

ISP Engineer

New Gloucester, ME · On-site

$27 - $35/hr

Plans, designs, and coordinates complex network augments and rearrangements to the existing network. Responsible for maintaining spares inventory, network redundancy and sufficient capacity in ...

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$27K

$57.9K

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How much do isp coordinator jobs pay per year?

As of Aug 15, 2026, the average yearly pay for isp coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is the difference between Isp Coordinator vs Isp Technician?

AspectIsp CoordinatorIsp Technician
CredentialsTypically requires a bachelor's degree in telecommunications, engineering, or related fieldOften requires technical certifications and relevant technical training
Work EnvironmentSupervisory and planning roles, coordinating teams and projectsHands-on technical work installing and maintaining internet infrastructure
Employer & Industry UsageUsed by ISPs for overseeing network deployment and operationsUsed by ISPs for direct technical service and network setup

The Isp Coordinator focuses on managing projects, coordinating teams, and ensuring timely deployment of internet services. In contrast, the Isp Technician handles the technical installation, troubleshooting, and maintenance of network equipment. Both roles are essential in the ISP industry but differ mainly in responsibilities and required skills.

What are the key skills and qualifications needed to thrive as an ISP Coordinator, and why are they important?

To thrive as an ISP Coordinator, you need strong organizational skills, knowledge of individual service plans (ISPs), and a background in social services or special education, often supported by a relevant degree. Familiarity with case management software, documentation systems, and regulatory compliance standards is typically required. Excellent communication, attention to detail, and problem-solving abilities help build relationships with clients, families, and interdisciplinary teams. These skills are essential for ensuring individualized support plans are accurately developed, implemented, and monitored to meet client needs and regulatory requirements.

How does an ISP Coordinator collaborate with technical and customer support teams to address service issues?

An ISP Coordinator often acts as a bridge between technical teams and customer support, ensuring that service issues are communicated clearly and resolved efficiently. They monitor ticket queues, prioritize urgent requests, and help facilitate troubleshooting by gathering necessary information from both customers and technicians. Regular meetings and coordinated workflows are common, allowing the coordinator to track progress and provide updates to stakeholders. This collaborative approach helps maintain high service levels and customer satisfaction.

What does an ISP Coordinator do?

An ISP Coordinator, or Individualized Service Plan Coordinator, is responsible for developing, implementing, and monitoring service plans tailored to meet the needs of individuals, often in educational, healthcare, or social service settings. They work closely with clients, families, and multidisciplinary teams to ensure that appropriate services and supports are provided. Their role includes coordinating meetings, maintaining documentation, and ensuring compliance with regulations and organizational policies. ISP Coordinators play a key role in advocating for clients and helping them achieve their goals.
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Isp Coordinator jobs near you
Infographic showing various Isp Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

PROGRAM SPECIALIST-SALARY

Apis Services Inc

Philadelphia, PA • On-site

$55K - $55K/yr

Full-time

Posted 16 days ago

Job description

Program Specialist


The Program Specialist coordinates and monitors activities related to the development, implementation, and documentation of Individualized Service Plans (ISPs) for individuals receiving services. This role collaborates with program leadership and staff to support person-centered planning, ensure ISP compliance, maintain documentation standards, and promote quality service delivery.

The Program Specialist serves as a resource on ISP processes, participates in quality assurance activities, and contributes to Positive Behavioral Supports (PBS) initiatives across the organization.

Major Responsibilities
ISP Coordination & Monitoring
  • Monitor ISP activities within the Home and Community Services Information System (HCSIS).
  • Review and respond to alerts related to ISP deadlines and requirements.
  • Track documentation timelines and submission requirements.
  • Communicate HCSIS-related concerns and compliance issues to leadership.
ISP Planning & Facilitation
  • Schedule and facilitate ISP planning meetings with program staff and stakeholders.
  • Assist teams in identifying meaningful, measurable goals and objectives aligned with individual needs and preferences.
  • Support the development of data collection methods used to monitor progress toward ISP outcomes.
  • Review progress toward established objectives and assist in updating plans as needed.
  • Track and coordinate ISP documentation throughout the planning and approval process.
Documentation & Quality Review
  • Conduct semi-annual reviews of ISP-related documentation and records.
  • Provide feedback and guidance to managers regarding compliance and documentation standards.
  • Prepare reports summarizing ISP documentation status, trends, and areas for improvement.
  • Support organizational quality assurance efforts related to ISP implementation.
Satisfaction Surveys
  • Conduct satisfaction surveys with individuals receiving services prior to ISP meetings.
  • Coordinate survey completion for individuals who require communication supports.
  • Collect and manage annual family and guardian satisfaction surveys.
  • Conduct follow-up discussions regarding concerns identified through survey responses.
Training & Development
  • Assist in training managers and staff on ISP requirements, best practices, and compliance expectations.
  • Support the development and delivery of ISP-related training materials.
  • Participate in the design and implementation of Positive Behavioral Supports (PBS) training initiatives.
  • Serve as a member of the Positive Behavioral Supports Steering Committee.
Additional Duties
  • Perform other related duties as assigned.
Qualifications


Required Education & Experience
  • Bachelor's degree required.
  • Minimum of two (2) years of experience working with individuals with intellectual and developmental disabilities (IDD).
  • Knowledge of DDS ISP systems, processes, and regulatory requirements.
  • Proficiency in Microsoft Office Suite and related computer applications.
  • Valid driver's license with the ability to travel as required.
Knowledge, Skills & Abilities
  • Strong organizational, planning, and time management skills.
  • Excellent verbal and written communication skills.
  • Ability to analyze information and prepare accurate reports.
  • Ability to facilitate meetings and collaborate effectively with multiple stakeholders.
  • Ability to communicate effectively with individuals who have a wide range of communication styles and support needs.
  • Commitment to person-centered practices and quality service delivery.
Working Conditions & Physical Requirements
  • Primarily office-based work with occasional travel to program sites and meetings.
  • Flexible scheduling may be required to accommodate individuals served and family participation in interviews or planning meetings.
  • May be exposed to varying environmental conditions when visiting community or residential settings.
  • Exerts up to 10 pounds of force occasionally.
  • Primarily involves sitting for extended periods while performing administrative and computer-based tasks.


About Company:
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.