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Ip Telephony Jobs (NOW HIRING)

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

Partners with Network Services to analyze and resolve IP architecture. * Manage patch management and minor version upgrade of the Telephony Infra. * Diagnoses, troubleshoots, and compleProvides ...

The Maven Group, LLC

Senior Network Engineer

Herndon, VA · On-site

$106K - $146K/yr

Design, implement, and support Cisco Unified Communications infrastructure, including VoIP, IP telephony, voice, video, and mobility solutions across enterprise and multi-site environments.

LaBine and Associates

Desktop Support

San Francisco, CA · On-site

Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related peripherals. * Install ...

LaBine and Associates

Desktop Support

San Francisco, CA · On-site

Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related peripherals. * Install ...

LaBine and Associates

Desktop Support

San Francisco, CA · On-site

Support and troubleshooting hardware, software, and connectivity issues involving desktops, laptops, printers, mobile devices, docking stations, VPN, IP telephony, and related peripherals. * Install ...

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Ip Telephony information

See salary details

$21K

$98.2K

$145.5K

How much do ip telephony jobs pay per year?

As of Aug 25, 2026, the average yearly pay for ip telephony in the United States is $98,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What is IP telephony?

IP telephony, also known as Voice over Internet Protocol (VoIP), is a technology that allows voice communications and multimedia sessions to be transmitted over the internet or other IP-based networks. It converts analog voice signals into digital data packets, enabling phone calls to take place using broadband internet connections instead of traditional telephone lines. IP telephony offers cost savings, scalability, and advanced features such as voicemail-to-email, call forwarding, and integration with other communication tools. Businesses and individuals widely use it for both local and international communications.

What are the key skills and qualifications needed to thrive as an IP telephony specialist, and why are they important?

To thrive as an IP Telephony Specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and telecommunication systems, often supported by a degree in IT or a related field. Familiarity with platforms like Cisco Unified Communications Manager, SIP, and certifications such as CCNA Collaboration or CompTIA Network+ is typically required. Strong analytical skills, effective communication, and problem-solving abilities help professionals excel in troubleshooting and supporting diverse user needs. These skills ensure reliable voice communications, minimize downtime, and support seamless business operations.

What are some common challenges faced by IP telephony professionals when integrating new communication systems within an organization?

IP Telephony professionals often encounter challenges such as ensuring compatibility between legacy telephone systems and modern VoIP solutions, maintaining call quality over varying network infrastructures, and implementing robust security measures to prevent unauthorized access. Additionally, they may need to coordinate closely with IT teams to troubleshoot network issues and provide user training for smooth adoption. Proactive planning, thorough testing, and cross-department collaboration are key to overcoming these hurdles and ensuring a seamless transition.

What is the difference between Ip Telephony vs Network Technician?

AspectIp TelephonyNetwork Technician
CredentialsCertifications like CCNA, Cisco IP TelephonyCCNA, CompTIA Network+
Work EnvironmentDesigning, implementing VoIP systemsMaintaining and troubleshooting network infrastructure
Industry UsageTelecommunications, IT servicesIT, telecommunications, enterprise networks

Ip Telephony specialists focus on VoIP systems and communication solutions, while Network Technicians handle overall network infrastructure. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

More about Ip Telephony jobs

What job categories do people searching Ip Telephony jobs look for?

The top searched job categories for Ip Telephony jobs are:

Ip Telephony jobs near you
Infographic showing various Ip Telephony job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 89% Full Time, 3% Part Time, and 6% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $98,177 per year, or $47.2 per hour.

Telecom Engineer

Lansing, MI • On-site

CLOUD 9 SOLUTIONS, LLC
See more jobs at CLOUD 9 SOLUTIONS, LLCexternal

Contractor

Re-posted 24 days ago

Job description

Telecommunications Engineer

 

Job Purpose

 

The Telecommunications Engineer is responsible for the design, configuration, testing and deployment of telephony infrastructure solutions. Collaborates with internal teams and external vendors/ OEM ensuring the resolution of problems as they arise. Additionally, the Engineer works to resolve incidents and handles change management.   

 

Essential Job Duties & Responsibilities

  • Configures, tests and maintains telephony infrastructure solutions.

  • Maintains telecommunication systems and software, such as Avaya Aura platform; SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone

  • Partners with Network Services to analyze and resolve IP architecture.

  • Manage patch management and minor version upgrade of the Telephony Infra.

  • Diagnoses, troubleshoots, and compleProvides support to a “World-Class” Call Center consisting of many sub call centers with over 2800 call center associates.resolves 

  • x telecommunication network issues.

  • Participates in a 24x7 on-call rotation.Telecommunications Engineer

  Other duties

  • Active involvement in design discussions with OEMs , partners

  • Should be well verse with creating and updating MS Visio diagrams.

  • Assists with various telephony duties, including vectoring, CTI, IVR integration, SIP call routing and call recording, as needed.

  • Performs other special projects or duties as assigned.

  Knowledge, Skills & Abilities  

  • Strong knowledge of IP telephony and services. 

  • Fair understanding of Cloud networking concepts (Azure, AWS etc)

  • Strong knowledge of various telecommunications hardware and applications or services.

  • Strong knowledge of Microsoft Office tools.

  • Ability to effectively and efficiently identify, research and resolve a problem.

  • Strong analytical and problem-solving skills.

  • Excellent verbal, written and interpersonal communications skills.

  • Ability to work effectively under pressure.

  • Strong customer service skills.

  • Strong knowledge of MPLS, Net bond (Express Route), private and leased lines, ISDN, analog, T1, PRI, SIP type network solutions.

  Education and Experience

Bachelor’s degree or equivalent education and/or work experience.

8+ years in a medium to large corporation or government agency, with multi-site responsibilities.

  Certifications  

  • Avaya certified implementation specialist  

  • Avaya certified support specialist  

  • Audiocodes certified (Preferred)