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Ip Telephony Jobs (NOW HIRING)

TekWissen

Network Architect

Racine, WI · On-site

$60.75 - $81.25/hr

At least 6 years experience with VoIP, QoS, and IP Telephony technologies * At least 3 years experience with network security and related principles, best practices, and industry trends. * Experience ...

Hi-Tech Solutions

Network Voice Engineer

Richmond, VA · On-site

Installation, Configuration and troubleshooting of Shoretel IP telephony. Having worked on Shoretel devices will add more value * Have clear understanding on VOIP protocols like SIP, H.323 and MGCP

Service Global, Inc

Desktop Support EUC L1

Webster, NY · On-site

Locations during local business hours for the end-user computing, print and file server, IP telephony, and video conferencing systems. * Third-party vendor (TPV) and OEM coordination for PCs, laptops ...

NT Concepts

VOIP Engineer (DC)

Washington, DC

VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration, implementation and troubleshooting of voice systems for an IP telephony voice networks. This ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration, implementation and troubleshooting of voice systems for an IP telephony voice networks. This ...

US IT Solutions Inc

Network Administrator

Denver, CO

Networking, IP Telephony and VoIP terminology. Wireshark, PCAP applications, SPLUNK. Coriant (Tellabs), Aviat CTR, Cisco, Juniper (JUNOS). Additional Information: Need to work in OIT Pearl Plaza Bldg.

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$21K

$98.2K

$145.5K

How much do ip telephony jobs pay per year?

As of May 29, 2026, the average yearly pay for ip telephony in the United States is $98,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IP Telephony Specialist, and why are they important?

To thrive as an IP Telephony Specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and telecommunication systems, often supported by a degree in IT or a related field. Familiarity with platforms like Cisco Unified Communications Manager, SIP, and certifications such as CCNA Collaboration or CompTIA Network+ is typically required. Strong analytical skills, effective communication, and problem-solving abilities help professionals excel in troubleshooting and supporting diverse user needs. These skills ensure reliable voice communications, minimize downtime, and support seamless business operations.

What are some common challenges faced by IP Telephony professionals when integrating new communication systems within an organization?

IP Telephony professionals often encounter challenges such as ensuring compatibility between legacy telephone systems and modern VoIP solutions, maintaining call quality over varying network infrastructures, and implementing robust security measures to prevent unauthorized access. Additionally, they may need to coordinate closely with IT teams to troubleshoot network issues and provide user training for smooth adoption. Proactive planning, thorough testing, and cross-department collaboration are key to overcoming these hurdles and ensuring a seamless transition.

What is IP telephony?

IP telephony, also known as Voice over Internet Protocol (VoIP), is a technology that allows voice communications and multimedia sessions to be transmitted over the internet or other IP-based networks. It converts analog voice signals into digital data packets, enabling phone calls to take place using broadband internet connections instead of traditional telephone lines. IP telephony offers cost savings, scalability, and advanced features such as voicemail-to-email, call forwarding, and integration with other communication tools. Businesses and individuals widely use it for both local and international communications.

What is the difference between Ip Telephony vs Network Technician?

AspectIp TelephonyNetwork Technician
CredentialsCertifications like CCNA, Cisco IP TelephonyCCNA, CompTIA Network+
Work EnvironmentDesigning, implementing VoIP systemsMaintaining and troubleshooting network infrastructure
Industry UsageTelecommunications, IT servicesIT, telecommunications, enterprise networks

Ip Telephony specialists focus on VoIP systems and communication solutions, while Network Technicians handle overall network infrastructure. Both roles require networking certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

More about Ip Telephony jobs
What job categories do people searching Ip Telephony jobs look for? The top searched job categories for Ip Telephony jobs are:
Ip Telephony jobs near you
Infographic showing various Ip Telephony job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 22% Contract, and 11% Nights. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $98,177 per year, or $47.2 per hour.

On-Site Certified Call Manager Technician

Leader Communications Inc

On-site

Full-time

Posted 4 days ago

Job description

Position Summary

LCI is seeking an On-Site Certified Call Manager Technician to install, configure, and maintain Avaya Aura Communications and Session Manager IP telephony systems.

Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position

Duties & Responsibilities

  • Lead the installation, configuration, and end-to-end maintenance of Avaya Aura Communication Manager and Session Manager.
  • Manage and troubleshoot complex IP telephony systems to ensure high availability and seamless communication.
  • Perform routine maintenance, system upgrades, and advanced troubleshooting for mission-critical voice environments.
  • Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications.
  • Manage IP telephony and VoIP technologies, including network or voice quality issues.
  • Perform patches, upgrades, and migrations for communication systems.
  • Manage enterprise-wide UC Implementation: migrations from legacy Avaya/Centrex systems to SIP-based unified communications platforms.
  • Provide advanced technical troubleshooting support for voice systems and troubleshooting voice-over internet protocols (VoIP).
  • Perform moves, additions, changes (MACs) and manage call center environments operational support.
  • Work with IT teams to address user requests and provide system training.
  • Configure Avaya Aura platforms, including IP Office and Communication Manager.
  • Lead troubleshooting support for key telephony system issues (IVR, Avaya, Verint) and ensuring high availability.
  • Provide complete Operation and Maintenance (O&M) on the Local Session Controller (LSC) and all peripheral equipment to include any and all security requirements.
  • Technical Support: Managing IP telephony and VoIP technologies, including network or voice quality issues.
  • Provide advanced expertise and proven experience with system operations and support, radio communications, antenna/tower communications, telecommunications.
  • Read, interpret, and develop engineering specifications and drawings.
  • Understand technical documents, architectural plans, floor plans, site survey reports, test plans, schedules, procedures and acceptance test reports, equipment performance, operational test and feedback to the proper individuals/departments.
  • Configuration management to evaluate proposed changes/upgrades to the infrastructure (hardware/software).
  • Provide management and reporting of work request utilizing the Army’s Enterprise Remedy automated work order system, to track and work customer requests.
  • Input data of work requests that are processed in the Workload Analysis Report.
  • Support troubleshooting and resolution of voice/data communication installations, upgrades and problems across the enterprise.
  • Supervise team of multi-disciplined telecommunications professionals.
  • Manage training and certification of employees.
  • Must be detailed and safety oriented.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • BS in IT-related or Telecommunications or equivalent technical degree or equivalent experience
  • 5+ years of relevant experience required
  • Avaya telephony administration
  • VoIP, SIP protocols, networking, and Avaya Aura platforms.
  • DoDD 8570 IAT Level II Certification – CompTIA Security+ - Required
  • Certifications: Avaya Professional or Specialist certifications (e.g., ACIS or ACSS) are highly valued.

Skill & Certification Requirements

  • IAT Level II or Equivalent Security+
  • Familiarity with Avaya Communication Manager, Session Manager, System Manager, and Communication Control Toolkit (CCT).
  • Avaya Aura Platforms Avaya System Management: Installing, configuring, and maintaining Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), and Avaya CMS.
  • SIP trunking and VoIP troubleshooting.
  • Contact Center Technology
  • Certification: Avaya Implementation Professional Specialist (AIPS) or Support Professional Specialist (ASPS).
  • SharePoint Documentation
  • Proficient in troubleshooting techniques
  • May be required to lift more than 50lbs
  • Position requires sitting, standing, keeling for long periods of time
  • LCI is an Equal Opportunity Employer/Veterans/Disabled



Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com