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Intuit Customer Service Jobs (NOW HIRING)

Intuit Inc.

Senior Data Scientist

San Diego, CA · On-site

$120 - $160/hr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery--to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Staff Software Engineer

Mountain View, CA · On-site +1

$144K - $190K/yr

As Intuit's customer base and data volume grow every year, we are investing in the architecture ... services and APIs, and seamless interoperability with Salesforce and the broader sales ecosystem.

Intuit

Senior Staff Software Engineer

Mountain View, CA · On-site +1

$144K - $190K/yr

As Intuit's customer base and data volume grow every year, we are investing in the architecture ... services and APIs, and seamless interoperability with Salesforce and the broader sales ecosystem.

Intuit

Tax Representative (Customer Facing)

Claremont, CA · On-site

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Olympia, WA

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Ridge, NY · On-site

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Downey, CA

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Jericho, NY · On-site

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Kent, WA · On-site

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Bellevue, WA

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Sun City, AZ

$15.50 - $21/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

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Intuit Customer Service information

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How much do intuit customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intuit customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is an Intuit Customer Service?

An Intuit Customer Service job involves assisting customers with inquiries related to Intuit products such as QuickBooks, TurboTax, and Mint. Representatives help troubleshoot issues, provide guidance on product features, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach. Employees may provide support via phone, chat, or email, depending on the position.

What types of issues do Intuit Customer Service representatives typically assist with?

Intuit Customer Service representatives help customers with a variety of concerns, including troubleshooting product errors, guiding users through software setup, supporting account management, and assisting with billing or subscription questions. They often field inquiries related to tax preparation, small business accounting, and technical challenges using products like QuickBooks, TurboTax, or Mint. The role involves both resolving one-time issues and providing ongoing support to help customers get the most out of Intuit’s offerings. Representatives work closely with technical teams and product specialists to ensure accurate, up-to-date solutions are delivered. This hands-on problem-solving approach helps build customer trust and loyalty.

What are the key skills and qualifications needed to thrive in the Intuit Customer Service position, and why are they important?

To thrive as an Intuit Customer Service representative, you should possess strong communication skills, proficiency in problem-solving, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic accounting software, and knowledge of Intuit products like QuickBooks or TurboTax are commonly required. Patience, active listening, adaptability, and a positive attitude set top performers apart. These skills are crucial for delivering effective support, resolving customer issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

Does Intuit Customer Service offer remote jobs?

Yes, Intuit Customer Service often offers remote job opportunities, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer support tools, and they may be part-time or full-time positions with flexible schedules.
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Intuit Customer Service jobs near you
Infographic showing various Intuit Customer Service job openings in the United States as of August 2026, with employment types broken down into 69% Full Time, 23% Part Time, and 8% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Director, Product Management - Expert Management Platform

Intuit

Mountain View, CA • On-site

$274K - $287K/yr

Full-time

Posted 20 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

106th of 244 rated software companies

Job description

Intuit is a global financial technology platform serving over 100 million customers through TurboTax, QuickBooks, Credit Karma, and Mailchimp. With $16B+ in annual revenue, Intuit's mission is powering prosperity - helping individuals, small businesses, and the self-employed manage their financial lives.
The Virtual Expert Platform (VEP) is the AI engine that makes Intuit's assisted services vision real. VEP connects 100M+ customers to 15,000+ tax and bookkeeping professionals in real time - intelligently matching by expertise, availability, and performance across 650M customer conversations annually. VEP directly enables ~$3B in expert services revenue and is accountable for a $250M reduction in CS operations cost in FY26.
Come join Intuit's Customer Success Organization as the Director of Product Management responsible for our Expert Management Platform PM organization. This role is responsible for the platform itself and related tools across the enterprise. This product leader will be responsible for the strategy and execution of the Virtual Expert Management Platform, that leads areas like AI-native Workforce Management, Expert Ops, Collaboration and Contact Management.
The ideal candidate will have a proven track record of delivering new technology and experiences at scale in highly cross-functional organizations. You will be responsible for leading a team of highly skilled product leads and managers and coaching them in the product management craft. You must have excellent collaboration skills and be able to work effectively with internal and external partners, including technologists, engineers, product managers, and senior leadership. You must also have a background in using cutting edge AI tools and technologies to scale a given platform across each of your respective customer and business segments.
If you are passionate about customers (internal and external) and thrive in a role where people, process, and technology can fuel growth and innovation, then we want to hear from you! Join our team and help us build the systems and processes that will drive Intuit's success.
VEP is at an inflection point - transforming from a platform that supports expert interactions to one that orchestrates AI-native, agentic customer and expert experiences at scale.
Responsibilities
  • Big Vision! Help define where our Virtual Expert Platform will be in the next 3-5 years.
  • Be a transformational leader. Define clear roles and responsibilities for the team and outline how they will achieve your vision.
  • Elevate the craft. Bring a strong background in product management and coach the team to do amazing things.
  • Operate with rigor, from planning to delivery. Ensure we have robust roadmaps that align to the needs of our customers and our business, and ensure that we deliver with excellence.
  • Be an example for exceptional cross-functional partnership. Develop the right relationships with key partners in engineering, design and stakeholders across the enterprise.
  • Bring expertise. Know the external landscape for world class platforms and what makes them effective & successful. Challenge us to change and stay on the cutting edge.
  • Guide us through build/buy and configure/customize decisions in partnership with engineering
  • Deliver outcomes. Know our customers and the business, cut through the noise and make sure the most important outcomes are achieved!
  • Lead a geographically dispersed team of product managers and set them up for success in partnering with their quad peers

Qualifications
  • 12+ years designing and delivering world-class SaaS products in a Product Management leadership role.
  • Deep domain expertise and experience on large-scale software SaaS/PaaS platforms, like CRM, WFM, ERP, CDP etc enabling domain experts, product support & sales teams to deliver delightful customer experiences.
  • Technically inclined in a way that they can brainstorm with senior engineers with ease
  • Experience with agentic AI, LLMs, and real-time orchestration systems in a consumer-facing environment
  • Strong understanding of business processes & technology foundations for human assisted and AI-native engagements like Intuit's QuickBooks Live and TurboTax Live
  • A self-motivated person who can influence and drive cross-functional, cross-geo teams, promoting timely and effective communication.
  • A strong leader, skilled at storytelling and communication with proven ability to credibly drive conversations with sr leaders - ability to define a clear strategic narrative to support your POV is critical.
  • Highly skilled in developing and executing a successful product roadmap.
  • Experience with Agile development and methodologies. Knows how to plan with rigor and clarity to deliver results with speed.
  • Experience managing consultants and professional service providers, sourcing new vendors, and managing associated expense budgets.
  • Proven expertise leading cross-functional teams to launch large-scale projects on-time.
  • A strong sense of urgency to help internal customers drive business growth via ability to identify insights and deliver a quality, innovative experience quickly.
  • BS or B.Tech degree, MBA preferred, or equivalent work experience.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $286,500 - $387,500
San Diego, CA $255,000- $345,000

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