Intuit Customer Service Jobs in Washington (NOW HIRING)

We are seeking a strategic leader to develop and manage a state-level government relations team for Intuit.  This strategic role will be on a dedicated team responsible for all state government relations and public policy initiatives for Intuit. This team will apply critical thinking to the operational needs of the business, the public policy landscape, and the regulatory environment, focusing on developing and executing strategies to resolve state policy and regulatory issues. This effort is crucial to support the successful delivery of Intuit’s products and services. This person is likely to focus on Southern/South East states.

Responsibilities

• The Manager of State and Local Government Relations will lead Intuit’s advocacy and relationship-building efforts with elected officials across approximately 15 states.
• Reporting to the Director of Government Relations for Global Corporate Affairs and Public Policy, this role is responsible for managing contract lobbyists, strengthening state-level coalitions, and driving grassroots initiatives.
• This position plays a pivotal role in shaping and influencing state legislation that impacts Intuit; ensuring Intuit's policy priorities and business objectives are advanced effectively. 
• The core function of this role is to effectively advance Intuit's policy priorities and business objectives by influencing and shaping relevant state legislation.
• Implement and advance state-level strategic advocacy and relationship outreach to advance the Intuit's policy agenda, products, and business development objectives.
• Manage and direct the work of in-state consultants, in collaboration with industry trade associations.
• Participate in industry trade organizations, attend national conferences, and develop trusted relationships that build support for key public policy initiatives.
• Collaborate with the key members of the Global Corporate Affairs and Public Policy Team, legal business partners, and business unit subject matter experts to successfully influence the development of state legislative and regulatory activity to create business opportunities and mitigate operational and regulatory challenges.  
• Work collaboratively with Global Corporate Affairs and Public Affairs and other colleagues on policy issues that span multiple areas to ensure continuity, effectiveness and best outcomes for Intuit and its customers.
• Rigorously apply Intuit’s operating value system in all work, including familiarity with and strict adherence to and compliance with all requirements of the Intuit’s Code of Conduct, Political Accountability policies, and all applicable integrity, campaign finance and lobbying statutes and regulations.
• Build strategic, ongoing relationships with state agency leadership and key 3rd parties, representing Intuit as needed.
• Deep ongoing understanding of Intuit’s business strategies, priorities and challenges.
• Monitor and identify priority bills and issues in state legislatures that impact Intuit’'s business and customers.
• Development of written analyses and strategic assessments regarding state agency issues, regulations, policies and legislation.
• Participate in trade association meetings and manage trade group activity on priority issues; build a network of relevant contacts in third-party organizations to execute government relations’ priorities.

Qualifications

• 7+ years of experience in multi-state government, state government affairs, advocacy, coalition-building, or state policy roles with a focus on DC and Southern/South East states.
• Experience in government relations and public policy in the technology industry, including industry affairs and coalition building. 
• Strong understanding of state capital legislative and regulatory processes, along with the general state political/public policy environment impacting business organizations.
• A working familiarity (or ability to quickly obtain familiarity) with Intuit product offerings including QuickBooks, TurboTax, Mailchimp, and Credit Karma.
• Experience in project management and coordination of multiple stakeholders to drive for goal achievement.
• Demonstrated experience prioritizing conflicting demands from multiple entities and quickly adapting strategy in an extremely fast paced environment.
• Demonstrated critical thinking, analytical and problem-solving skills, including strong written and verbal communication skills.
• Demonstrated capability to organize and lead multi-faceted internal and external teams to achieve objectives in a fast-paced, deadline-driven, high-stakes environment.
• Proven leadership and team-building skills with ability to develop long-term strategy and near-term tactical plans, working with others to achieve effective implementation.
• Ability to operate effectively and successfully in multi-cultural business environments and to communicate at all levels of the organization.
• Self-starter, with ability to work well both independently and in a team environment.
• Integrity: Demonstrated career professional adherence to the highest ethical, moral, and personal values and standards in decisions, communications, actions, and professional dealings with others.
• Educational background should include a Bachelors or more advanced Degree.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: