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Intuit Customer Service Jobs (NOW HIRING)

Intuit

Senior Data Scientist

Mountain View, CA · On-site

$149K - $202K/yr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery-to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

San Diego, CA

$149K - $202K/yr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery-to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

San Diego, CA · On-site

$149K - $202K/yr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery-to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

Mountain View, CA · On-site

$149K - $202K/yr

Overview Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network ... Service Delivery--to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Senior Data Scientist

San Diego, CA

$149K - $202K/yr

Overview Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network ... Service Delivery--to architect the analytical frameworks and modeling solutions that drive our ...

Intuit Inc.

Senior Data Scientist

San Diego, CA · On-site

$120 - $160/hr

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this ... Service Delivery--to architect the analytical frameworks and modeling solutions that drive our ...

Intuit

Tax Representative (Customer Facing)

Arlington, TX · On-site

$30.65/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

Intuit

Tax Representative (Customer Facing)

Bellevue, WA · On-site

$32.50 - $36/hr

You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product ...

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Intuit Customer Service information

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How much do intuit customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intuit customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is an Intuit Customer Service?

An Intuit Customer Service job involves assisting customers with inquiries related to Intuit products such as QuickBooks, TurboTax, and Mint. Representatives help troubleshoot issues, provide guidance on product features, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach. Employees may provide support via phone, chat, or email, depending on the position.

What types of issues do Intuit Customer Service representatives typically assist with?

Intuit Customer Service representatives help customers with a variety of concerns, including troubleshooting product errors, guiding users through software setup, supporting account management, and assisting with billing or subscription questions. They often field inquiries related to tax preparation, small business accounting, and technical challenges using products like QuickBooks, TurboTax, or Mint. The role involves both resolving one-time issues and providing ongoing support to help customers get the most out of Intuit’s offerings. Representatives work closely with technical teams and product specialists to ensure accurate, up-to-date solutions are delivered. This hands-on problem-solving approach helps build customer trust and loyalty.

What are the key skills and qualifications needed to thrive in the Intuit Customer Service position, and why are they important?

To thrive as an Intuit Customer Service representative, you should possess strong communication skills, proficiency in problem-solving, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic accounting software, and knowledge of Intuit products like QuickBooks or TurboTax are commonly required. Patience, active listening, adaptability, and a positive attitude set top performers apart. These skills are crucial for delivering effective support, resolving customer issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

Does Intuit Customer Service offer remote jobs?

Yes, Intuit Customer Service often offers remote job opportunities, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer support tools, and they may be part-time or full-time positions with flexible schedules.
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Intuit Customer Service jobs near you
Infographic showing various Intuit Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Senior Data Scientist

Intuit

Mountain View, CA • On-site

$149K - $202K/yr

Full-time

Re-posted 25 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

105th of 247 rated software companies

Job description

Join the Intuit Customer Success team as a Senior Data Scientist within our Expert Network. In this role, you will help drive the AI strategy for our product support and live experiences. You'll be a key member in optimizing our greatest resource, our people, through innovating, experimenting, learning, and scaling AI-driven solutions.

In this role you will bring cutting-edge data science techniques to influence our Customer Success strategy and drive business growth at scale. You will partner directly with cross-functional teams-across Product Management, Engineering, Data, Customer Success, and Service Delivery-to architect the analytical frameworks and modeling solutions that drive our Expert Network and our AI Driven platform. 


This role requires a foundation in statistical methods, machine learning, experimentation design, and causal inference, coupled with a demonstrated ability to lead with influence, navigate ambiguity, and execute with precision.


Responsibilities


Advanced Predictive Modeling & Machine Learning: Design, build, and deploy scalable models-including ensemble methods, time-series forecasting, LTV modeling, deep learning architectures, and uplift modeling-to uncover high-impact growth opportunities and drive personalization.

Experimentation Science & Design: Own the end-to-end experimentation pipeline-from hypothesis generation and design (e.g., CUPED, multi-armed bandits, Bayesian Inference) to rigorous causal interpretation and impact quantification.

Causal Inference: Lead causal inference and econometric analyses to understand and influence key levers of business growth with a crisp understanding of incremental impact.

Metric Design & Impact Attribution: Define and evolve success metrics using state-of-the-art measurement frameworks, ensuring that business KPIs are both predictive and causally informative.

Communication: Deliver compelling, data-driven narratives to VP and Director stakeholders; distill complex findings into clear, actionable strategy recommendations with quantified business impact.

Strategic Influence: Demonstrate extreme ownership across cross-functional initiatives, influencing product vision and delivering measurable impact through analytics innovation.


Qualifications


Master's degree in Computer Science, Statistics, Econometrics, Data Science, or a quantitative field.

4+ years of progressive experience in applied data science roles with increasing scope and complexity.

Proven experience applying state-of-the-art machine learning and causal inference methodologies in high-impact, product-facing applications.

Expert-level proficiency in SQL as well as Python or R

Demonstrated success integrating ML models into production environments, especially within personalization, recommendation, or AI-assisted UX.

Deep understanding of Generative AI and other evolving technologies to accelerate insights

Deep knowledge of experimental design, including non-standard A/B testing methods, uplift modeling, and sequential testing frameworks.

Hands-on experience with data visualization tools like Tableau or Qlik.

Strong communication and storytelling abilities-adept at translating sophisticated analytics into strategic guidance.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
San Diego $149,500 - $202,500
Mountain View, CA $162,500- $220,000Employment Type: Full-Time

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