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Internship Shopify Customer Service Jobs (NOW HIRING)

Alvies is looking for a Customer Service Representative to assist with a number of customer service ... If you have experience with Shopify software, that is a huge plus. (put it on your resume!) This ...

Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external services. * Ecommerce UX patterns: merchandising, collections filtering, search, product discovery ...

Creating dedicated functionalities in JS that meet the business needs of customers. * Delivering ... Working on a Cloud environment with Cloud-native services. Qualifications and skills * 3 years of ...

Familiarity with Shopify Storefront API / GraphQL, customer/account flows, and integrating external services. * Ecommerce UX patterns: merchandising, collections filtering, search, product discovery ...

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Process refunds/exchanges using Shopify and company ERP system • Work closely with the ...

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Internship Shopify Customer Service information

What types of support tasks can I expect to handle as an intern in Shopify Customer Service?

As an intern in Shopify Customer Service, you'll typically assist with responding to merchant inquiries via email, chat, or phone, helping troubleshoot common platform issues, and guiding users through Shopify’s tools and features. You may also log and escalate more complex problems to senior team members, and contribute to knowledge base articles or process improvements. The role requires strong communication, patience, and a willingness to learn about Shopify’s evolving ecosystem, while collaborating closely with other support specialists and technical teams.

What are the key skills and qualifications needed to thrive as an Internship Shopify Customer Service representative, and why are they important?

To excel as an Internship Shopify Customer Service representative, you should have strong communication skills, basic knowledge of e-commerce platforms, and preferably some customer service experience or coursework. Familiarity with Shopify's dashboard, CRM tools like Zendesk, and ticketing systems is typically required. Active listening, patience, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills are crucial for effectively resolving issues, ensuring customer satisfaction, and supporting business growth in a fast-paced online retail environment.

What are internship Shopify customer service roles?

Internship Shopify customer service roles are entry-level positions where interns assist with supporting Shopify merchants and customers. Interns learn to handle inquiries through email, chat, or phone, help troubleshoot issues related to online stores, and provide guidance on using Shopify's features. These internships are designed to help individuals gain practical experience in customer support, e-commerce platforms, and communication skills while working in a dynamic environment. Interns often work closely with experienced support teams and may have opportunities for professional development and potential future employment.

What is the difference between Internship Shopify Customer Service vs Shopify Customer Support Specialist?

AspectInternship Shopify Customer ServiceShopify Customer Support Specialist
CredentialsTypically students or entry-level applicants, no formal certification requiredRelevant experience in customer service, sometimes certifications in support or e-commerce
Work EnvironmentInternship setting, often part-time or temporary, may be remote or in-officeFull-time or part-time support role, usually remote, within e-commerce companies
Employer & IndustryRetail, e-commerce, or tech companies using Shopify platformCompanies operating Shopify stores needing ongoing customer support

In summary, an Internship Shopify Customer Service is an entry-level, temporary role aimed at gaining experience, while a Shopify Customer Support Specialist is a more experienced, ongoing position focused on resolving customer issues and maintaining satisfaction within the e-commerce industry.

More about Internship Shopify Customer Service jobs
What cities are hiring for Internship Shopify Customer Service jobs? Cities with the most Internship Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Internship Shopify Customer Service jobs? States with the most job openings for Internship Shopify Customer Service jobs include:
What job categories do people searching Internship Shopify Customer Service jobs look for? The top searched job categories for Internship Shopify Customer Service jobs are:
Infographic showing various Internship Shopify Customer Service job openings in the United States as of May 2026, with employment types broken down into 88% Part Time, 4% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

E-Commerce Customer Service Rep

Charismatic Talent

Fair Oaks, CA • On-site

Part-time

Posted 27 days ago


Job description

Salary: TBD

Job Title: E-Commerce customer service rep

Location: Hybrid (Remote with Occasional In-Person Meetings)
Type: Part-Time ( 12-20 hours a week )
Compensation: $16.50/hour

About Charismatic Talent

Charismatic Talent is a forward-thinking creative agency that empowers digital entrepreneurs and small brands to build strong online presences. We specialize in branding, content strategy, and e-commerce solutions across platforms like Shopify and Etsy.

Position Overview

Were seeking a motivated and creative E-Commerce Customer rep to join our digital team. If you're passionate about web design, customer experience, and online retail, this is a great opportunity to gain hands-on experience and contribute meaningfully to real client projects.

Key Responsibilities

  • Assist in designing and developing Shopify and Etsy storefronts
  • Customize themes and templates to reflect brand identity
  • Support product uploads, content updates, and storefront organization
  • Collaborate on mobile responsiveness and user interface improvements
  • Conduct competitor and trend research to enhance site features
  • Participate in team meetings and brainstorming sessions
  • Stay up to date with e-commerce and web design trends
  • Provide customer support by processing orders, responding to emails and phone inquiries
  • Assist with online sales and customer communications across digital platforms
  • Conduct cold calls or outreach to prospective customers or partners as needed

Qualifications

  • Currently pursuing a degree in Web Design, Computer Science, Digital Media, Marketing, or a related field
  • Working knowledge of Shopify, Etsy, and basic web design principles (HTML/CSS is a plus)
  • Familiarity with tools such as Canva, Figma, Adobe XD, or Microsoft Word
  • Strong communication, organization, and time-management skills
  • Creative thinker with a sharp eye for detail
  • Ability to work both independently and collaboratively in a remote setting

What We Offer

  • Flexible hours and hybrid work setup
  • Mentorship from experienced professionals in digital and creative fields
  • Real-world experience building and optimizing e-commerce platforms
  • Opportunities to grow your portfolio with client-facing work
  • Eligibility for school credit (documentation provided as needed)