ZipRecruiter

Log In

1

Internship Shopify Customer Service Jobs (NOW HIRING)

Robert Half

Customer Service Representative

Reno, NV · On-site

$17 - $19/hr

We are looking for a Customer Service Representative to join a fast-paced team. This contract ... NetSuite, Shopify, or similar order management platforms is preferred. • Ability to work ...

Genpact

Integrate third-party services (CMS, search, analytics, personalization, payments) * Collaboration ... customer focus, and innovation

Grinteq

Shopify Developer

Manhattan, NY · On-site

$40/hr

Creating dedicated functionalities in JS that meet the business needs of customers. * Delivering ... Working on a Cloud environment with Cloud-native services. Qualifications and skills * 3 years of ...

next page

Showing results 1-20

All JobsShopify Customer Service JobsInternship Shopify Customer Service Jobs

Internship Shopify Customer Service information

What types of support tasks can I expect to handle as an intern in Shopify Customer Service?

As an intern in Shopify Customer Service, you'll typically assist with responding to merchant inquiries via email, chat, or phone, helping troubleshoot common platform issues, and guiding users through Shopify’s tools and features. You may also log and escalate more complex problems to senior team members, and contribute to knowledge base articles or process improvements. The role requires strong communication, patience, and a willingness to learn about Shopify’s evolving ecosystem, while collaborating closely with other support specialists and technical teams.

What are the key skills and qualifications needed to thrive as an Internship Shopify Customer Service representative, and why are they important?

To excel as an Internship Shopify Customer Service representative, you should have strong communication skills, basic knowledge of e-commerce platforms, and preferably some customer service experience or coursework. Familiarity with Shopify's dashboard, CRM tools like Zendesk, and ticketing systems is typically required. Active listening, patience, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills are crucial for effectively resolving issues, ensuring customer satisfaction, and supporting business growth in a fast-paced online retail environment.

What are internship Shopify customer service roles?

Internship Shopify customer service roles are entry-level positions where interns assist with supporting Shopify merchants and customers. Interns learn to handle inquiries through email, chat, or phone, help troubleshoot issues related to online stores, and provide guidance on using Shopify's features. These internships are designed to help individuals gain practical experience in customer support, e-commerce platforms, and communication skills while working in a dynamic environment. Interns often work closely with experienced support teams and may have opportunities for professional development and potential future employment.

What is the difference between Internship Shopify Customer Service vs Shopify Customer Support Specialist?

AspectInternship Shopify Customer ServiceShopify Customer Support Specialist
CredentialsTypically students or entry-level applicants, no formal certification requiredRelevant experience in customer service, sometimes certifications in support or e-commerce
Work EnvironmentInternship setting, often part-time or temporary, may be remote or in-officeFull-time or part-time support role, usually remote, within e-commerce companies
Employer & IndustryRetail, e-commerce, or tech companies using Shopify platformCompanies operating Shopify stores needing ongoing customer support

In summary, an Internship Shopify Customer Service is an entry-level, temporary role aimed at gaining experience, while a Shopify Customer Support Specialist is a more experienced, ongoing position focused on resolving customer issues and maintaining satisfaction within the e-commerce industry.

What cities are hiring for Internship Shopify Customer Service jobs? Cities with the most Internship Shopify Customer Service job openings:
What are the most commonly searched types of Shopify Customer Service jobs? The most popular types of Shopify Customer Service jobs are:
What states have the most Internship Shopify Customer Service jobs? States with the most job openings for Internship Shopify Customer Service jobs include:
Internship Shopify Customer Service jobs near you

Shopify Full Stack Developer (Contract)

Anatta Design

Charleston, SC • On-site, Remote

Contractor

Re-posted 16 days ago

Job description

Position Overview
Anatta is seeking a skilled Shopify Full Stack Developer to join our growing engineering team. In this role, you will develop, customize, and optimize Shopify and Shopify Plus ecommerce experiences for ambitious brands.
The ideal candidate has strong experience with Shopify theme development, custom app development, Liquid, modern JavaScript, React, Node.js, Shopify APIs, and third-party integrations. You should be comfortable working across both front-end and back-end development, collaborating closely with design, project management, QA, and client teams to deliver scalable, high-performing commerce solutions.
Duties and Responsibilities
  • Develop and maintain custom Shopify and Shopify Plus themes using Liquid, HTML, CSS, JavaScript, and TypeScript.
  • Build and support Shopify apps, custom functionality, and back-end services using Node.js, Remix, Shopify APIs, and Webhooks.
  • Collaborate with designers to convert mockups into responsive, high-quality Shopify experiences.
  • Customize Shopify storefronts, product pages, collection pages, carts, customer accounts, and checkout-adjacent experiences.
  • Integrate Shopify with third-party platforms such as ERP, OMS, inventory, loyalty, tax, payments, subscriptions, fraud, and fulfillment systems.
  • Work with Shopify Admin GraphQL API, Storefront API, REST APIs, App Bridge, and Polaris.
  • Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion.
  • Troubleshoot and resolve front-end, back-end, API, integration, and production issues.
  • Test and deploy features while ensuring quality, scalability, and compliance with project requirements.
  • Collaborate with project managers, QA, architects, and client teams to translate business requirements into technical deliverables.
  • Stay current with Shopify ecosystem updates, including Shopify Plus, Checkout Extensibility, Shopify Functions, Hydrogen, and POS capabilities.
  • Support Shopify POS-related work when needed, including POS UI Extensions, retail workflows, and in-store integrations.
Requirements
  • 4+ years of professional software development experience.
  • 3+ years of hands-on Shopify or Shopify Plus development experience.
  • Proven experience as a Full Stack Developer with a focus on Shopify theme and app development.
  • Strong expertise in Shopify Liquid, theme architecture, sections, blocks, templates, metafields, and metaobjects.
  • Strong proficiency in HTML, CSS, JavaScript, TypeScript, and modern front-end development.
  • Experience with React and modern JavaScript frameworks.
  • Experience with Node.js, Remix, or similar back-end frameworks.
  • Familiarity with Shopify Admin GraphQL API, Storefront API, REST APIs, Webhooks, App Bridge, and Polaris.
  • Experience integrating Shopify with third-party applications and enterprise systems.
  • Solid understanding of ecommerce best practices, including SEO, performance optimization, accessibility, UX, and CRO.
  • Experience with Git, version control, pull requests, and code reviews.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong written and spoken English communication skills.
  • Good documentation and collaboration skills.
Preferred Skills
  • Experience with Shopify Plus.
  • Experience with Checkout Extensibility and Shopify Functions.
  • Experience with headless Shopify development using Hydrogen, Remix, Next.js, or similar frameworks.
  • Familiarity with GraphQL and REST API design.
  • Experience with Shopify POS, POS UI Extensions, and retail workflows.
  • Experience with inventory, loyalty, subscription, tax, payment, OMS, ERP, or fulfillment integrations.
  • Experience with iPaaS, middleware, or event-driven architecture.
  • Familiarity with observability tools such as New Relic, Datadog, or Sentry.
  • Experience with CI/CD tools such as GitHub Actions or similar.
  • Experience with AWS, GCP, or equivalent cloud services.
  • Experience with other ecommerce platforms such as Magento, BigCommerce, or Salesforce Commerce Cloud.
  • Knowledge of UX/UI best practices.
  • Experience with Ruby, Python, PHP, or Java is a plus.
What Makes You Successful
  • You can work across the full Shopify stack, from storefront customization to app development and integrations.
  • You understand ecommerce beyond code, including performance, conversion, merchandising, checkout, operations, and customer experience.
  • You write clean, reusable, and maintainable code.
  • You communicate clearly with both technical and non-technical stakeholders.
  • You can troubleshoot complex issues across themes, apps, APIs, and integrations.
  • You stay current with Shopify platform changes and apply best practices to client work.

The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.
This is a contract position, the pay range is $60 - $75 USD per hour. The hourly pay range listed is an estimate and may vary based on skills, experience, location, and project requirements. Final rates will be confirmed at the time of offer.
Compensation Transparency & Pay Philosophy
At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

Apply