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Internship Saas Startup Jobs (NOW HIRING)

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

... a fast-moving startup environment. This role is not a call-center environment. It's a high ... Experience supporting a SaaS product, onboarding/training users, or working in healthcare workflows.

Minimum internship duration is 4 months, with direct conversion to full-time available. In this ... Startup experience * Experience with Carla, Gazebo or comparable technologies where relevant to the ...

Minimum internship duration is 4 months, with direct conversion to full-time available. In this ... Startup experience * Experience with Carla, Gazebo or comparable technologies where relevant to the ...

Social Media & Content Lead

New York, NY · On-site

$120K - $185K/yr

... internship) experience in social media, content creation, or digital marketing * Previous experience in a startup environment, ideally early-stage * Background in B2B SaaS or AI is a major plus

IT Engineer

San Francisco, CA · On-site

$140K - $220K/yr

About the Role As an IT Engineer, you will be working across identity, devices, SaaS platforms, and ... Support onboarding and offboarding of Together employees, interns, and contractors. * Support the ...

IT Engineer

San Francisco, CA · Hybrid

$140K - $220K/yr

About the Role As an IT Engineer, you will be working across identity, devices, SaaS platforms, and ... Support onboarding and offboarding of Together employees, interns, and contractors. * Support the ...

Intern (m/f/d) | Growth Equity

San Francisco, CA · On-site

$17.75 - $23.50/hr

Relevant internships in Venture Capital, Investment Bank, Consulting, Startup or Private Equity ... SaaS company * Strong network: Relationships with European co-investors providing access to the ...

Intern (m/f/d) | Growth Equity

San Francisco, CA · On-site

$17.75 - $23.50/hr

Relevant internships in Venture Capital, Investment Bank, Consulting, Startup or Private Equity ... SaaS company * Strong network: Relationships with European co-investors providing access to the ...

AI Go-To-Market Team Intern

San Francisco, CA · Remote

$15.25 - $20.50/hr

Our platform supports MCP, A2A, OAuth, OIDC, SPIFFE, and more, spanning cloud, SaaS, and on-prem ... startup * Paid internship. Bi-weekly over the 10-week program

AI Go-To-Market Team Intern

San Francisco, CA · Remote

$15.25 - $20.50/hr

Our platform supports MCP, A2A, OAuth, OIDC, SPIFFE, and more, spanning cloud, SaaS, and on-prem ... startup * Paid internship. Bi-weekly over the 10-week program

AI Go-To-Market Team Intern

San Francisco, CA · On-site

$17.75 - $23.50/hr

Our platform supports MCP, A2A, OAuth, OIDC, SPIFFE, and more, spanning cloud, SaaS, and on-prem ... startup * Paid internship. Bi-weekly over the 10-week program

Showing results 41-60

Internship Saas Startup information

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Infographic showing various Internship Saas Startup job openings in the United States as of August 2026, with employment types broken down into 8% Internship, 1% As Needed, 65% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Support Specialist

Medsender

New York, NY • On-site, Remote

$60K - $80K/yr

Full-time

Medical

Re-posted 18 days ago


Job description

Position Overview
We're seeking a Customer Support Specialist to own frontline (L1) support for Medsender. You'll help customers navigate workflows, resolve common issues, and triage product bugs for escalation-while improving documentation and support operations over time. This is a full-time, salaried (40 hrs/week) position and a great fit for someone who is proactive, detail-oriented, and excited to learn quickly in a fast-moving startup environment.
This role is not a call-center environment. It's a high-ownership position with close collaboration across Product and Engineering, and strong growth potential over time.
Pivotal Responsibilities
  • Own the support queue (L1): Respond to customer questions and issues with urgency, clarity, and empathy via email/chat (and occasional Zoom as needed).
  • Troubleshoot and resolve issues: Guide customers step-by-step through Medsender workflows, identify user errors vs. product bugs, and deliver practical solutions or workarounds.
  • Escalate effectively to Engineering/Product: When an issue requires deeper investigation, escalate with high-quality detail (clear repro steps, screenshots/context, expected vs. actual behavior, customer impact, and priority).
  • Support onboarding and training (as needed): Help new users become confident in Medsender through lightweight walkthroughs and best practices.
  • Improve documentation and self-serve resources: Create and maintain help articles, internal runbooks, templates, and macros to reduce repeat questions and speed up resolution.
  • Contribute to support operations: Help refine tagging, routing, escalation paths, and simple reporting on trends (top issues, recurring bugs, feature gaps).
  • Operate in a HIPAA-aware environment: Handle sensitive information appropriately and follow minimum-necessary practices.

Essential Qualifications
  • Excellent written communication and strong customer empathy-you can explain things clearly and calmly.
  • Strong attention to detail and a structured approach to problem-solving.
  • High ownership and follow-through: you take responsibility for driving issues to resolution.
  • Comfort learning new software quickly and adapting as the product evolves.
  • Prior customer-facing experience (support, operations, campus role, hospitality/retail, internships) is a plus, but we welcome exceptional new grads with evidence of grit, organization, and fast learning.
Bonus Points
  • Comfort with basic technical concepts like APIs/webhooks, browser troubleshooting, or reading logs (not required).
  • Experience supporting a SaaS product, onboarding/training users, or working in healthcare workflows.

Why You Should Choose Medsender
  • Work on a product customers rely on daily-and see your impact immediately.
  • Join a team that values speed, clarity, and strong execution.
  • Learn quickly in a high-growth environment with meaningful ownership.
  • Competitive compensation, benefits, and a flexible work environment.
  • Clear growth paths over time into Support Ops, Customer Success, Implementations, or more technical support roles.