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How much do internship capital one customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for internship capital one customer service in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $33.65 per hour, depending on experience, location, and employer.

What is an internship Capital One Customer Service?

An Internship Capital One Customer Service position is a temporary role designed for students or recent graduates to gain hands-on experience in customer support at Capital One. Interns assist customers with banking inquiries, resolve account issues, and learn about financial products and services. This internship helps participants develop communication, problem-solving, and teamwork skills in a professional setting. It also provides insight into the operations of a major financial institution, which can be valuable for future career opportunities.

What are the typical responsibilities of an intern in the Capital One Customer Service team?

As a Capital One Customer Service intern, you can expect to assist with handling customer inquiries, resolving account issues, and supporting the team in delivering a positive customer experience. Interns often help with call documentation, learn to use customer relationship management (CRM) tools, and may participate in team meetings or training sessions. You'll likely collaborate with experienced agents and learn best practices for communication, problem-solving, and compliance. This hands-on exposure helps interns develop valuable skills for a career in customer service or financial services.

What are the key skills and qualifications needed to thrive as an internship Capital One Customer Service representative?

To thrive as an Internship Capital One Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, with a high school diploma or current undergraduate enrollment typically required. Familiarity with customer relationship management (CRM) systems and basic office software is beneficial, and on-the-job training is often provided. Empathy, patience, and adaptability are crucial soft skills for effectively assisting diverse customers and managing challenging situations. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and representing the company's brand positively.
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Internship Capital One Customer Service jobs near you
Infographic showing various Internship Capital One Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,000 per year, or $21.6 per hour.

Senior Lead Software Engineer

Capital One

Plano, TX • On-site

Full-time

Re-posted 4 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Senior Lead Software Engineer
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment?
At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Sr. Manager Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.
What You'll Do:
  • Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
  • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
  • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
  • Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:
  • Bachelor's Degree
  • At least 6 years of experience in software engineering (Internship experience does not apply)
  • At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
  • At least 4 years of people management experience

Preferred Qualifications:
  • Master's Degree
  • 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go
  • 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
  • 4+ years of experience in open source frameworks
  • 7+ years of people management experience
  • 2+ years of experience in Agile practices

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $209,000 - $238,500 for Sr. Lead Software Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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