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International Claims Manager Jobs (NOW HIRING)

... international claims operations, ensuring solutions are grounded in Chubb's operating realities and ... Drive change management and adoption of new tools and workflows, championing an employee-centered ...

This role manages a team of 3-6 claims professionals, including adjusters, assistants, and ... Hybrid to Marriott International HQ in Bethesda, MD CORE WORK ACTIVITIES * Maintain primary ...

This role manages a team of 3-6 claims professionals, including adjusters, assistants, and ... Hybrid to Marriott International HQ in Bethesda, MD CORE WORK ACTIVITIES * Maintain primary ...

Oversee end-to-end TPA performance, including international claims adjudication, pre-authorizations, case management coordination, and provider payments. * Monitor service delivery against KPIs and ...

Careington International is looking to add a Claims Finance Manager to our TEAM. This position will be worked onsite at 7400 Gaylord Pkwy in Frisco, TX. The Claims Finance Manager serves as the ...

Today, we're part of an international holding company, with millions of customers and thousands of ... Summary We are seeking a Claims Manager to lead a team of Claims Examiners and drive operational ...

Responsibilities/Scope of Work This position provides oversight and leadership for change and claims management activities on the Gordie Howe International Bridge Project. This role is responsible to ...

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International Claims Manager information

See salary details

$35K

$87.9K

$139K

How much do international claims manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for international claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is an international claims manager?

International Claims Managers are professionals responsible for overseeing and managing insurance claims that arise from policies covering risks in multiple countries or regions. They coordinate the claims process across different jurisdictions, ensuring compliance with local regulations, company policies, and international standards. Their role involves evaluating complex claims, liaising with clients and insurers worldwide, and often dealing with cross-border legal and financial considerations. Strong communication, analytical skills, and knowledge of international insurance laws are essential for success in this role.

What is the difference between International Claims Manager vs Claims Adjuster?

AspectInternational Claims ManagerClaims Adjuster
CredentialsInsurance certifications, management experienceInsurance licenses, claims handling certifications
Work EnvironmentGlobal insurance companies, corporate officesInsurance companies, independent agencies, fieldwork
Industry UsageOversees international claims processesHandles individual claims, assesses damages

The International Claims Manager typically manages complex, global claims and requires management skills and international insurance knowledge. Claims Adjusters focus on evaluating individual claims, often working directly with clients. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are common challenges faced by international claims managers when handling cross-border insurance claims?

International Claims Managers often navigate complex regulatory environments, varying legal frameworks, and language barriers when managing cross-border insurance claims. They must coordinate with local adjusters, legal teams, and clients in different time zones, ensuring compliance with each country’s insurance laws and claim processes. These challenges require strong communication skills, cultural sensitivity, and up-to-date knowledge of international regulations. Building effective relationships with global partners and maintaining accurate documentation are essential to successfully resolving claims.

What skills and qualifications are needed to be an international claims manager?

To thrive as an International Claims Manager, you need expertise in insurance claims processes, risk assessment, and international regulations, typically supported by a degree in business, finance, or insurance and relevant certifications like AIC or CII. Familiarity with claims management systems, data analysis tools, and international compliance platforms is essential. Strong negotiation, cross-cultural communication, and problem-solving skills set top performers apart in this role. These competencies ensure efficient claims resolution, regulatory compliance, and effective collaboration with global stakeholders.
More about International Claims Manager jobs
What cities are hiring for International Claims Manager jobs? Cities with the most International Claims Manager job openings:
What are the most commonly searched types of International Claims jobs? The most popular types of International Claims jobs are:
What states have the most International Claims Manager jobs? States with the most job openings for International Claims Manager jobs include:
Infographic showing various International Claims Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

VP, Claims Transformation Initiative Lead

Chubb

Manhattan, NY • On-site

$220K - $260K/yr

Full-time

Re-posted 10 days ago


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 304 rated insurance


Job description

VP, Global Claims Transformation Initiative Lead 

Locations: London; New York; Philadelphia; Singapore; Sydney, Australia 

Job Description

The VP, Claims Transformation Initiative Lead will spearhead the design, development, and delivery of high-priority strategic initiatives within Chubb's Global Claims Transformation team. Reporting to the Global Claims Transformation Officer, this role is purpose-built for someone who can take a capability from concept to execution across a complex, multicultural environment spanning Europe, Asia Pacific, and Latin America.

This leader will own a transformational program end-to-end, driving it from strategy and design through implementation and adoption. They will serve as the primary bridge between business stakeholders, technology partners, and international claims operations, ensuring solutions are grounded in Chubb's operating realities and deliver tangible outcomes for employees and customers alike.

Key Responsibilities

  • Lead the end-to-end strategy, design, and build-out of a defined transformation initiative within Global Claims
  • Translate business needs into technical requirements, ensuring alignment with claims operations and strategic objectives
  • Coordinate with cross-functional teams (claims, IT, data science, engineering) to deliver automation projects on time and within scope, adapting to the regulatory and operational variation across international markets
  • Develop and maintain project plans, timelines, and risk mitigation strategies for the domain's initiatives
  • Create and maintain comprehensive project documentation, including timelines, budgets, and executive communications/status reports
  • Drive change management and adoption of new tools and workflows, championing an employee-centered approach to technology rollout across Claims
  • Analyze process performance, identify opportunities for further automation, and implement continuous improvements
  • Stay current on industry trends in AI, automation, and claims management, and identify opportunities for innovation
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • 7+ years of experience in process engineering, operations, or project management, preferably in insurance or financial services
  • Demonstrated experience leading cross-functional teams and delivering complex projects in an agile environment
  • Outstanding communication skills, able to translate technical concepts for business stakeholders and vice versa
  • Experience with claims operations is highly desirable
  • Bachelor's degree in engineering, business, or related field; advanced degree or relevant certifications (Six Sigma, PMP, Agile) a plus
  • Strong analytical and critical thinking skills; data-driven decision maker
  • Initiative-taking, adaptable, and able to navigate ambiguity
  • Collaborative, inclusive, and able to drive consensus across diverse teams

The pay range for the role is  $220,000 to  $260,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. 


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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US