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Claims Broker Jobs (NOW HIRING)

Report claims timely to the insurance carrier with copy to broker. * General Liability: Works with Safety and Operations to investigate and prepare files on claims. Report claims timely to the ...

Insurance Broker

Columbia, SC · On-site

$80K - $110K/yr

... claims to ensure fair dealing and satisfaction * Prepare regular reviews of progress and present ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Locust, NC · On-site

$75K - $105K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Insurance Broker requirements are: * 3+ years' experience of working on an Insurance Broker ...

Insurance Broker

Columbia, SC · On-site

$80K - $110K/yr

... claims to ensure fair dealing and satisfaction * Prepare regular reviews of progress and present ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Pikeville, NC · On-site

$75K - $100K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Loris, SC · On-site

$70K - $120K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Hartsville, SC · On-site

$70K - $90K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Mooresville, NC · On-site

$75K - $95K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Asheboro, NC · On-site

$75K - $105K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Insurance Broker

Darlington, SC · On-site

$75K - $95K/yr

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Broker requirements are: * Good experience in providing client-focused solutions and building ...

Review insurance claims to ensure fair dealing and satisfaction * Prepare regular reviews of ... Insurance Broker requirements are: * 3+ years' experience of working on an Insurance Broker ...

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Claims Broker information

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How much do claims broker jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for claims broker in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims broker?

To thrive as a Claims Broker, you need expertise in insurance products, claims processes, and strong negotiation skills, typically backed by industry-specific qualifications like CII certifications. Familiarity with claims management systems, policy administration software, and regulatory compliance tools is expected. Excellent communication, attention to detail, and problem-solving abilities help in managing client expectations and resolving complex claims efficiently. These skills are crucial for ensuring accurate claim settlements, maintaining client trust, and facilitating effective interactions between insurers and clients.

What is a claims broker?

A Claims Broker is a professional who acts as an intermediary between clients (such as businesses or individuals) and insurance companies to facilitate the claims process. Their primary role is to assist clients in preparing, submitting, and managing insurance claims, ensuring that all documentation is accurate and that clients receive fair settlements. Claims Brokers use their expertise to negotiate with insurers, provide advice on claims procedures, and help resolve any disputes that may arise. They are particularly valuable in complex or large claims, where expert guidance can make a significant difference in outcomes.

What is the difference between Claims Broker vs Claims Adjuster?

AspectClaims BrokerClaims Adjuster
CredentialsLicenses, insurance knowledgeLicenses, insurance knowledge
Work EnvironmentConsulting, client-facingInsurance companies, claims sites
Employer & IndustryInsurance brokers, agenciesInsurance carriers, third-party administrators

Claims Brokers and Claims Adjusters both require insurance knowledge and licensing. Claims Brokers primarily work as consultants, helping clients find suitable coverage, while Claims Adjusters evaluate and settle insurance claims for insurers. Their roles differ in focus: Brokers serve clients directly, whereas Adjusters work within insurance companies to process claims. Understanding these differences helps job seekers identify the right career path in the insurance industry.

How does a claims broker typically collaborate with insurers and clients during the claims process?

A Claims Broker acts as an intermediary between clients and insurance companies, ensuring that clients' claims are handled efficiently and fairly. This involves gathering and submitting necessary documentation, negotiating with insurers on behalf of clients, and providing regular updates to all parties involved. Effective communication and strong relationship-building skills are essential, as Claims Brokers often coordinate between multiple stakeholders to resolve issues, expedite settlements, and advocate for the client's best interests. Collaboration is ongoing, and successful Claims Brokers proactively manage expectations and maintain transparency throughout the process.
More about Claims Broker jobs

What states have the most Claims Broker jobs?

States with the most job openings for Claims Broker jobs include:

Infographic showing various Claims Broker job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Full-time

Re-posted 3 hours ago


Apache Industrial Services rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Job Description

Position Title: Claims Manager

Position Reports To: Director Risk Management / General Counsel

Position Summary

Non-Supervisory role, supporting mitigation of the organization's exposure to risk by formulating, developing, and coordinating all claims-related activities, as well as resolving bona fide claims promptly and within the cost parameters authorized by the organization's management. Implements programs to ensure the proper and efficient handling of claims, gathering of claims data for both record keeping and loss forecasting purposes, and estimating the financial value of open claims. Responsible for oversight of carrier and TPA adjusters and application of loss reduction techniques such as salvage, subrogation, and rehabilitation.

Essential Functions

Claims Management:

  • Workers Compensation: Coordinates with Director of Risk Management, Safety, Legal, Human Resources, and Operations to assess and administer worker's compensation claims, including adjusters, treatment plans, investigation, return to work, and other resolutions. Report claims timely to the insurance carrier with copy to broker.
    • General Liability: Works with Safety and Operations to investigate and prepare files on claims. Report claims timely to the insurance carrier with copy to broker. Manage and coordinate adjusters in consultation with Director of Risk Management/Legal.
    • Automobile and Property: Assesses and administers the organization's auto collision and property damage claims. Coordinate with Safety, Fleet, and Operations to identify and investigate claims. Report claims timely to the insurance carrier with copy to broker and assist in guiding the adjustment process.
    • Tracks all open claims by coverage and by jurisdiction, through resolution and provides regular updates on claims' development and cost.
    • Other claims activities including, but not limited to, bill coding and payment processing, as assigned.

Broker and Carrier Activities:

  • Timely reporting of claims and preserving the rights of the company under the insurance terms.
  • Manages the COI process
  • Oversight of OCIP and CCIP insurance processes and timely claims reporting
  • Supports the renewal process by gathering and reporting incurred claims data for each line of insurance requested
  • Coordinate with the broker to ensure that the carrier maintains an acceptable financial rating required by company

Assist Director Risk Management and the Legal Department:

  • Gather relevant documentation in response to claim subpoenas and discovery
  • Assists with claims administration of more complex claims
  • Assist with the insurance renewal submission by gathering updated claims information required for underwriting
  • Oversee receipt, review, and processing of claim related invoices
  • Support other risk management activities as requested

Education & Experience

  • Bachelor's Degree (Risk Management, Business, or Finance preferred) with certification in AIC-M, CCP, ARM, CRIS, or CPCU
  • Three (3) years experience managing claims under the described coverage lines, preferably in the industrial services or construction industry across multiple jurisdictions.
  • Excellent communication, collaboration, and problem-solving skills

Knowledge, Skills and Abilities

  • Ability to review and understand key coverage terms and claims provisions of insurance policies
  • Ability to work effectively across other company departments
  • Must understand financial implications of the claim adjusting process and protect the company's interests.
  • Time management skills
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and collaboration tools (Teams, SharePoint, Adobe/PDF)

Work Conditions/Physical Demands

  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Light work that includes moving objects up to 20 pounds.
  • No adverse environmental conditions expected.
  • Company supports continuing risk management education

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