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Internal It Support Jobs (NOW HIRING)

Addepar

Sr. IT Support Specialist

New York, NY

$104K - $130K/yr

The Role We are currently seeking an experienced IT Support Specialist to join our IT Team. This ... Develop, maintain, and evolve internal IT documentation, runbooks, and best practices, helping to ...

Mister Car Wash

IT Support Tech

Tucson, AZ · On-site

$20.25 - $28/hr

The IT Support Technician provides comprehensive technical support across the organization ... Deliver Tier 1-2 support for internal users across multiple sites. * Resolve a broad range of ...

New

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

SLK America Inc.

it support

Charles Town, WV · On-site

The IT Support Specialist position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partner. The Support Specialist ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Contribute to internal knowledge bases, client education articles, and public release articles and ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting ... Escalate complex technical issues to appropriate internal resources or third-party vendors when ...

Aramark

IT Assistant Manager

Pampa, TX · On-site

$54K - $80K/yr

This is a hands-on IT leadership support role in a high-visibility hospitality and residential environment. The Assistant IT Manager will work closely with the IT Manager, internal technology teams ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

Provide IT support relating to issues with internal systems and network infrastructure. * Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

Responsibilities : • Provide IT support relating to issues with internal systems and network infrastructure. • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and ... You will work directly with clients and internal staff of all technical levels and be driven to ...

Techatix Corp.

IT Support Engineer

Austin, TX · On-site

$72 - $108/hr

You will be responsible for providing technical support to our clients and internal teams, troubleshooting hardware and software issues, and ensuring smooth IT operations. The ideal candidate has ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The IT Support Manager oversees the daily operations and support functions of the IT department ... Serve as the primary internal liaison between the company and the Managed Service Provider (MSP)

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Partner with internal leaders and cross-functional teams to align training and support efforts with ...

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Internal IT Support information

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$14

$25

$37

How much do internal it support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internal it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

More about Internal IT Support jobs

What cities are hiring for Internal It Support jobs?

Cities with the most Internal It Support job openings:

What states have the most Internal It Support jobs?

States with the most job openings for Internal It Support jobs include:

What job categories do people searching Internal It Support jobs look for?

The top searched job categories for Internal It Support jobs are:

Internal IT Support jobs near you
Infographic showing various Internal It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Sr. IT Support Specialist

Addepar

New York, NY

$104K - $130K/yr

Full-time

Posted 12 days ago

Job description

The Role

We are currently seeking an experienced IT Support Specialist to join our IT Team. This position requires familiarity with Mac, some experience with Windows PCs, and an overall love of technology in a primarily Apple-based corporate environment. Our perfect candidate loves to problem-solve on the fly, provide exceptional support primarily in a fast-paced office environment, and is always looking for the optimal solution when solving IT issues.

Addepar takes a market-based approach to pay. A successful candidate's starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.

The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $104,000 - $130,000 (base salary) + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment.

What You'll Do
  • Provide on-site,  hands-on support for employees while maintaining the reliability and efficiency of core IT infrastructure.
  • Act as an escalation point for advanced technical issues, resolving complex problems across Mac and Windows environments with minimal supervision.
  • Configure, manage, and optimize SaaS and cloud-based platforms (e.g., Google, Worksplace, Okta, Zoom, Slack) to support enterprise operations and improve user experience.
  • Develop, maintain, and evolve internal IT documentation, runbooks, and best practices, helping to standardize processes across the global IT organization.
  • Mentor junior team members, offering guidance and knowledge transfer in areas such as system administration, platform configuration, and support workflows.
  • Collaborate with global IT counterparts to ensure alignment on international support practices, security requirements, and stakeholder priorities.
Who You Are
  • You have 4+ years of experience in a corporate IT environment, with increasing levels of autonomy and technical ownership.
  • You're proficient in administering and troubleshooting SaaS platforms including Google Workspace, Okta, Slack, and Zoom. Experience with Jira administration is a plus.
  • You're comfortable working with MDM solutions (Jamf preferred), and managing endpoint security tools and compliance workflows.
  • You bring strong troubleshooting skills across macOS and Windows, and can independently resolve complex hardware and software issues.
  • You've supported networks and connected devices, and have experience with Ubiquiti or similar networking  environments.
  • You're familiar with the command line and have working knowledge of basic scripting (e.g., Bash, Python, or similar) to automate tasks or improve support workflows.
  • You understand enterprise IT security practices and compliance requirements, and incorporate them into daily operations.
  • You're proactive, resourceful, and comfortable operating independently while also contributing to the broader goals of a global IT team.

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