Client Service Advocate
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Provides world-class customer service and support to business partners, customers, internal ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Provides world-class customer service and support to business partners, customers, internal ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Provides world-class customer service and support to business partners, customers, internal ...
Champaign, IL · On-site
$18 - $25/hr
To assist with or conduct internal Associate investigations and interviews. To assist in the supervision on all NFI Loss Prevention Associates within his/her Store group area ESSENTIAL DUTIES and ...
Champaign, IL · On-site
$18 - $25/hr
To assist with or conduct internal Associate investigations and interviews. To assist in the supervision on all NFI Loss Prevention Associates within his/her Store group area ESSENTIAL DUTIES and ...
Lansing, MI · On-site
$14/hr
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
Lansing, MI · On-site
$14/hr
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose In partnership with External Wholesalers and Internal Wholesalers, the Business Development ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose In partnership with External Wholesalers and Internal Wholesalers, the Business Development ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Provides world-class customer service and support to business partners, customers, internal ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Provides world-class customer service and support to business partners, customers, internal ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose In partnership with External Wholesalers and Internal Wholesalers, the Business Development ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose In partnership with External Wholesalers and Internal Wholesalers, the Business Development ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
Lansing, MI · On-site
*If you are an internal associate, please login to Workday and apply through My Career. * *Job Purpose * The Claims Representative independently processes non-contestable claim transactions including ...
Lansing, MI · On-site
*If you are an internal associate, please login to Workday and apply through My Career. * *Job Purpose * The Claims Representative independently processes non-contestable claim transactions including ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
Answer inquiries from internal associates and business partners in a professional and pleasant manner Act as a liaison between financial advisors and internal PWM support teams * Assist the Social ...
Answer inquiries from internal associates and business partners in a professional and pleasant manner Act as a liaison between financial advisors and internal PWM support teams * Assist the Social ...
Lansing, MI · On-site
$14/hr
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
Lansing, MI · On-site
$14/hr
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
Lansing, MI · On-site
If you are an internal associate, please login to Workday and apply through My Career. Job Purpose The Claims Representative independently processes non-contestable claim transactions including those ...
Lansing, MI · On-site
*If you are an internal associate, please login to Workday and apply through My Career. * *Job Purpose * The Claims Representative independently processes non-contestable claim transactions including ...
Lansing, MI · On-site
*If you are an internal associate, please login to Workday and apply through My Career. * *Job Purpose * The Claims Representative independently processes non-contestable claim transactions including ...
Springfield, IL · On-site
$16 - $20/hr
Looks for and may assist in the investigation of potential internal Associate theft situations. * Responds to emergency situations or disturbances that may threaten the store, customers, or ...
Springfield, IL · On-site
$16 - $20/hr
Looks for and may assist in the investigation of potential internal Associate theft situations. * Responds to emergency situations or disturbances that may threaten the store, customers, or ...
Looks for and may assist in the investigation of potential internal Associate theft situations. * Responds to emergency situations or disturbances that may threaten the store, customers, or ...
Looks for and may assist in the investigation of potential internal Associate theft situations. * Responds to emergency situations or disturbances that may threaten the store, customers, or ...
$44.5K is the 25th percentile. Wages below this are outliers.
$27K - $52.8K
37% of jobs
$52.8K - $78.5K
6% of jobs
$78.5K - $104.3K
4% of jobs
The median wage is $120.4K / yr.
$104.3K - $130.1K
4% of jobs
$130.1K - $155.9K
9% of jobs
$155.9K - $181.6K
6% of jobs
$200.3K is the 75th percentile. Wages above this are outliers.
$181.6K - $207.4K
11% of jobs
$207.4K - $233.2K
7% of jobs
$233.2K - $259K
6% of jobs
$259K - $284.7K
4% of jobs
$284.7K - $310.5K
4% of jobs
$27K
$141.2K
$310.5K
| Aspect | Internal Associate | Financial Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant internships | Bachelor's degree in finance, accounting, or related field; CFA or CPA often preferred |
| Work Environment | Corporate offices, internal teams | Financial institutions, consulting firms, corporate finance departments |
| Employer & Industry Usage | Banking, consulting, corporate sectors | Investment banks, asset management, corporate finance |
| Common Search & Comparison | Yes | Yes |
Internal Associates typically focus on supporting internal teams within corporations, handling administrative and operational tasks. Financial Analysts analyze financial data, prepare reports, and support investment or business decisions. While both roles require a finance-related degree, Financial Analysts often pursue certifications like CFA or CPA and work more directly with financial data and analysis. Understanding these differences helps job seekers identify the right career path based on their skills and interests.
Other
Posted 7 days ago
If you are an internal associate, please login to Workday and apply through My Career.
Job Purpose
Provides world-class customer service and support to business partners, customers, internal associates and other financial firms by responding to questions regarding product features, benefits and administrative requirements. Responsible for documentation, performing account maintenance changes and resolving basic issues.
Essential Job Duties & Responsibilities
Answers incoming telephone calls from our business partners, customers and internal associates regarding new or existing Jackson accounts on one or more lines of business (e.g. new business or enforce aspects on one or more trained product lines).
Responds to questions regarding product features, benefits, account status and transfers of assets from other financial firms.
Effectively communicates administrative “good order” requirements, processes and procedures.
Documents interactions with customer contacts received and initiated.
Utilizes multiple technology-based applications simultaneously.
Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.
Drafts and distributes requests to associates or areas using work tracking or email systems.
Follows up with internal and external customers.
Demonstrates strong customer service.
Other Duties
Must meet departmental production and quality standards related to product and job levels (i.e., average daily call volume, average call handle time, target quality scores, adherence to documentation/standards, etc.).
Other duties as assigned.
Knowledge, Skills & Abilities
Ability to learn and understand features and administrative requirements for assigned product lines.
Ability to acquire understanding of Jackson’s multiple product lines, distribution channels and organizational structure.
Good verbal and written communication skills to interact professionally with business partners, customers, coworkers and management.
Ability to actively listen, interpret customer requests and respond with the appropriate information.
Ability to navigate and utilize multiple software and mainframe computer applications simultaneously to resolve customer service issues.
Ability to work independently as well as in a team environment.
Ability to effectively manage the demands of a high volume, image based, and phone monitored work environment.
Education and Experience
High School diploma or equivalent required; some college or degree preferred.
1+ years of customer service experience.
Certifications, Licenses, Registrations
FINRA Series 6 license required for associates servicing variable annuity and/or variable life lines of business, within 90 days of hire.
FINRA Series 6 license strongly preferred for all other lines of business within 6 months of hire.
Job Level that this position reports to (i.e., Supervisor, Manager, Director, etc.):
Manager
#CB
*LI-AH1
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.