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Internal Administrator Jobs (NOW HIRING)

Responsibilities : โ€ข Serve as the primary internal administrator and owner of the company's contact center platform โ€ข Configure, maintain, and optimize queues, skills, routing profiles, business ...

Manage user access, licensing, integrations, and vendor coordination across these platforms; serve as the internal administrator and escalation point for configuration and operational issues ...

Infor ERP Administrator

Madison Heights, MI ยท On-site

$115K - $125K/yr

Serve as the primary internal administrator for the Infor ERP system, owning configuration, user access, module settings, and system health * Conduct a systematic assessment of current Infor ...

Our team is looking for an Internal Sales Administrator to support the coordination and development of new business opportunities and provide services to existing clients while supporting the sales ...

Internal Sales Administrator

New Bedford, MA ยท On-site

$50K - $63K/yr

Our team is looking for an Internal Sales Administrator to support the coordination and development of new business opportunities and provide services to existing clients while supporting the sales ...

Internal Sales Administrator

New Bedford, MA ยท On-site

$50K - $63K/yr

Our team is looking for an Internal Sales Administrator to support the coordination and development of new business opportunities and provide services to existing clients while supporting the sales ...

Office Administrator

Smyrna, GA ยท On-site

$62K - $72K/yr

Office Administrator Sandvik has a strong platform based on our world-class R&D capabilities, and ... internal meetings, trainings, and company events * Support logistics such as scheduling ...

Be Seen First

Serve as the primary internal administrator for contracts and legal documentation. * Review and coordinate commercial agreements, vendor contracts, leases, and related documentation. * Manage ...

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Showing results 1-20

Internal Administrator information

What is the difference between Internal Administrator vs Data Coordinator?

AspectInternal AdministratorData Coordinator
Required CredentialsTypically requires administrative or office management certifications, relevant experienceOften requires data management or database certifications, strong Excel or data analysis skills
Work EnvironmentOffice setting, administrative support rolesData entry, analysis, and management in office or remote settings
Employer & Industry UsageCommon in corporate, nonprofit, government sectorsUsed in healthcare, research, education, and corporate sectors
Search & Comparison IntentPeople comparing administrative roles with data-focused positionsIndividuals seeking data management or administrative support roles

The Internal Administrator and Data Coordinator roles share similarities in office environments and require organizational skills. However, the Internal Administrator focuses more on overall administrative support, while the Data Coordinator specializes in managing and analyzing data. Both roles are vital in supporting organizational operations but differ in their core responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as an Internal Administrator, and why are they important?

To thrive as an Internal Administrator, you typically need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with office management software, databases, and communication platforms such as Microsoft Office Suite and internal workflow systems is often required. Excellent interpersonal skills, problem-solving abilities, and discretion make someone stand out in this role. These skills ensure efficient internal operations, accurate record-keeping, and effective collaboration across departments.

What is the highest paying administrative job?

The highest paying administrative roles are often executive assistants to top executives, administrative directors, or office managers in large organizations, with salaries reaching six figures. Advanced skills, industry experience, and certifications can contribute to higher compensation in these positions.

How much is the salary of an Office Administrator?

The salary of an Office Administrator typically ranges from $35,000 to $55,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced administrators or those in larger organizations can earn higher wages. Skills in office management software and organizational abilities are often valued in this role.

What are the 5 duties of an Office Administrator?

An Office Administrator is responsible for managing daily office operations, including scheduling appointments, handling correspondence, maintaining records, coordinating office supplies, and supporting staff. They often use office management software and require strong organizational skills to ensure efficient workflow.

What are Internal Administrators?

Internal Administrators are professionals responsible for managing and supporting the internal operations of an organization. Their duties often include overseeing office systems, coordinating communication between departments, maintaining records, and ensuring compliance with company policies and procedures. They play a key role in keeping business processes running smoothly by handling administrative tasks and supporting staff needs. Internal Administrators may also assist with onboarding new employees, managing schedules, and organizing company events.

What are common challenges faced by Internal Administrators, and how can they be addressed?

Internal Administrators often juggle multiple priorities, such as managing schedules, coordinating between departments, and maintaining accurate records. One common challenge is handling last-minute changes or urgent requests, which requires strong organizational skills and adaptability. Building effective communication channels with team members and utilizing digital tools for task management can help streamline workflows and reduce stress. Proactively anticipating needs and regularly updating processes can also make daily operations smoother.

What admin work can I do from home?

An Internal Administrator can perform various administrative tasks remotely, including managing emails, scheduling appointments, data entry, document preparation, and using office software like spreadsheets and word processors. Strong organizational skills and familiarity with communication tools such as email and collaboration platforms are essential for effective remote work.
More about Internal Administrator jobs
Infographic showing various Internal Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Contact Center Systems Administrator

NCD

Dallas, TX โ€ข On-site

Full-time

Posted 17 days ago


Job description

Job Summary:
NCD is a top-tier insurance provider dedicated to member satisfaction, and they are seeking a Contact Center Systems Administrator. This role is responsible for the administration, configuration, and continuous improvement of the companyโ€™s contact center platform, ensuring optimal performance and user experience.
Responsibilities:
โ€ข Serve as the primary internal administrator and owner of the companyโ€™s contact center platform
โ€ข Configure, maintain, and optimize queues, skills, routing profiles, business hours, holiday schedules, voicemail, callback logic, and overflow/failover paths
โ€ข Build and maintain IVR menus, call flows, routing logic, and telephony rules aligned to business needs
โ€ข Manage phone numbers, DID inventory, provisioning, and related telephony configuration
โ€ข Support user provisioning, access, permissions, and system governance
โ€ข Maintain system documentation, change logs, platform standards, and administrative processes
โ€ข Support contact center system implementations, migrations, upgrades, and other platform changes as needed
โ€ข Participate in testing, validation, issue resolution, cutover support, and go-live readiness activities
โ€ข Help absorb vendor and implementation knowledge and translate that into sustainable internal ownership
โ€ข Support transition and stabilization activities following any major system changes
โ€ข Identify and resolve platform issues impacting contact center workflows
โ€ข Identify and implement opportunities to improve routing, efficiency, and overall contact center performance
โ€ข Build and support new queues, campaigns, workflows, and telephony solutions as business needs evolve
โ€ข Partner with business leaders to support new products, teams, service models, and communication channels
โ€ข Support reporting improvements, reason code/disposition alignment, and data quality efforts related to contact center operations
โ€ข Evaluate and support implementation of any new platform capabilities, including AI, automation, agent assist, and other contact center technologies
โ€ข Partner closely with Member Care leadership and other key stakeholders to support business needs and platform improvements
โ€ข Translate business requirements into scalable contact center system solutions
โ€ข Act as an internal subject matter expert for contact center systems and platform capabilities
โ€ข Communicate system updates, risks, dependencies, and recommendations clearly to leadership
โ€ข May take on broader ownership, mentorship, or leadership responsibilities as the function grows
Qualifications:
Required:
โ€ข 5+ years of experience in contact center systems administration, telephony, or related platform ownership roles
โ€ข Strong hands-on experience administering Zoom Contact Center
โ€ข Experience supporting phone system migrations
โ€ข Experience designing and maintaining IVRs, call flows, queues, skills, routing logic, and telephony configuration in a contact center environment
โ€ข Experience with contact center reporting, dispositions, performance metrics, and dashboards
โ€ข Strong understanding of contact center operations and how system design impacts service levels, efficiency, and member experience
โ€ข Experience with telephony provisioning, business hours, failover, overflow, callback configuration, and user administration
โ€ข Experience partnering cross-functionally with operations, technical teams, vendors, and business stakeholders
โ€ข Strong troubleshooting, problem-solving, and documentation skills
โ€ข Ability to manage multiple priorities in a fast-paced, evolving environment
โ€ข Experience supporting automation or AI-assisted workflows in a contact center environment
โ€ข Demonstrated leadership potential, including experience mentoring others, leading workflows, or taking ownership beyond core individual contributor responsibilities
Company:
NCD is dedicated to improving lives by driving better health, providing an exceptional experience, and Spreading the Smile. Founded in 2020, the company is headquartered in Dallas, USA, with a team of 51-200 employees. The company is currently Growth Stage.